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Protection Assistant Child Protection Case Management

Green | Mountain

  • Organization: DRC - Danish Refugee Council
  • Location: Green | Mountain
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Administrative support
    • Children's rights (health and protection)
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Project and Programme Management
  • Closing Date: Closed

The Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Assistant Case Management. We’re looking for people who enjoy working with children and preferably have experience doing so; who are aware of and can comply with the minimum standards of Child Protection in Humanitarian Action and who have the motivation, empathy, and dedication to implement DRC’s Child Protection in Emergencies programming for flood affected children, caregivers and their families in Green Mountain.


About the job

The Danish Refugee Council is a leading Protection INGO internationally and within Libya. We have a longstanding presence in the East of Libya implementing Mine Action and have set up multisectoral programming allowing a comprehensive Protection response from Benghazi in 2023. DRC’s emphasis is on conflict and flood-affected communities and those hosting them worldwide. In the aftermath of the floods in East Libya, we’re looking for a Child Protection Assistant for Case Management.


We expect you to implement DRC Child Protection Case Management activities in accordance with DRC’s Child Protection Policy, DRC Libya-specific SoPs, and the Child Protection in Emergencies Minimum Standards. As a part of a comprehensive CPiE program you will be expected to create an enabling environment for community-based mechanisms and Child Friendly Spaces; as well as other interventions identified as relevant per DRC’s Protection Strategy for Libya. Your main duties and responsibilities will be:


Programming & Operations

  • Under the guidance of the Protection Team Leader—Child Protection implements child protection case management in accord with DRC’s Child Protection Policy, DRC Libya-specific SoPs, and the Child Protection in Emergencies Minimum Standards.
  • Participate in training, supervision and ongoing coaching with regularity and preparation; and incorporate relevant follow-up and technical advice in day-to-day implementation
  • Provide direct services including PSS in accordance with ongoing technical support by the Protection Team Leader Child Protection in collaboration with the Protection Specialists for Child Protection, PSS and Legal Aid.
  • Make, enable, and accompany referrals in accordance with DRC’s Child Protection Policy, DRC Libya-specific SoPs, and the Child Protection in Emergencies Minimum Standards.
  • Adhere to the roles and responsibilities of all DRC staff in ensuring the child-friendly safe spaces and community-based mechanisms are run as per the Child Protection in Emergencies Minimum Standards, DRC’s Child Protection Policy, and DRC Libya-specific SoPs
  • Conduct activities relevant to the evolution of the Child Protection and overall Protection program per the request of the line manager in a manner consistent with training and technical guidance
  • In coordination with the Team Leader (and Officer), use solid participatory approaches with attention to age, gender, diversity, and vulnerability criteria, to facilitate meaningful dialogues that enable participants to self-identify protection concerns that affect their communities



  • Respect data confidentiality and protection at the highest standard
  • Complete data entry and analysis for internal and, if relevant, inter-agency case management data management in a timely and accurate manner
  • Ensure proper use of tools and online platforms provided for effective reporting, in adherence with orientation and coaching by the Team Leader and PIM
  • Collaborate with the MEAL teams in carrying out monitoring, evaluation, and feedback activities within the target areas. 


Coordination and representation

  • In coordination with the Project Manager and the Protection Team leader, represent DRC to a range of stakeholders including individual beneficiaries and community groups, humanitarian agencies, services providers, local authorities, etc. To this end, ensure professional standards and transparent communication to build trust and collaboration with concerned stakeholders.
  • Collaborate and integrate with other DRC sectors during field implementation as needed and advised by the Protection Team leader.
  • Ensure interactions by staff with individual beneficiaries and community groups take place in environments and in ways that respect and promote safety, agency and dignity in accordance with professional standards for protection and humanitarian work.


Operations support

  • Support the coordination of program activities as they relate to logistics, administration, finance, or security as relevant, in coordination with the relevant departments.
  • Ensure compliance with the relevant internal policies and directives.



About you

To be successful in this role we expect you to be familiar with international protection and human rights legal standards and CPiE minimum standards. Demonstration of Child Protection in Humanitarian Action competencies during the recruitment process will be considered. Moreover, we also expect the following:


  • University Degree in the field of Social Sciences, Sociology, Community Development, Communication, Humanitarian Affairs, or any other related field.


  • At least 1 year of professional experience in humanitarian interventions, preferably in child protection or a field requiring close work with children. Experience in related fields such as MHPSS
  • Familiarity with international protection and human rights legal standards, and CPiE Minimim Standards.
  • Demonstrated capacity to effectively represent a humanitarian organization with the individuals and communities and build trust
  • Fluency in written and spoken Arabic


  • Good Working knowledge of English


  • Basic use of MS Office applications



  • An educational background specifically requiring work with children will be preferred.
  • Experience in child protection case management preferred, experience in other individualized service or community and CFS aspects of CPiE programming is also an advantage


In this position, you are expected to demonstrate DRC’s five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.


We offer.

Contract length: Six months

Band: I

Duty Station: Green Mountains

Start date: ASAP


Salary and conditions will be in accordance with the Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies.


Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.


Closing date for applications: 15 NOV 2023


For further information about the Danish Refugee Council, please consult our website

This vacancy is now closed.
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