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Emergency Medical Referral Translation Assistant (National Position)

Umphang

  • Organization: IRC - International Rescue Committee
  • Location: Umphang
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Administrative support
    • Medical Practitioners
    • Humanitarian Aid and Coordination
    • Translations and Languages
    • Emergency Aid and Response
  • Closing Date: Closed

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi and Mae Hong Son provinces

Job Overview/Summary: The EMR Translation Assistant is to assist the referral of patients from camp to Thai hospital and back by direct supervision of Senior Health Manager and by the technical support of Senior Referral Officer.

Major Responsibilities:

1. Take care of patients at the Patient House (PH):

  • Manage referrals according to IRC policy
  • Follow up of patients from arrival to Umphang (PH/Thai hospital) to their departure to the camp
  • Inform all patients and relatives about PH rules and regulations and supervise that they are followed
  • Register all patients upon arrival at the PH or Thai hospital in case of an emergency
  • Daily prepare the New Patient Registration form and sent to Thai hospital
  • Record Daily summary of IPD patient and sent to Senior Medical Referral Officer twice a week - Daily patient planning
  • Record of hospital information upon discharge
  • Daily inform KRC the number of companions of patient who admitted at hospital
  • In case of suspect infectious diseases, take preventive measures
  • In case of victim of SGBV, treat according to IRC protocol
  • Check that referral documents, Lema (Medical record book) and any other papers of the patients (laboratory results, etc.) are correctly filled upon arrival and before departure to the camp (usually done by Thai doctor, if not EMRT staff responsible to fill up necessary and correct information)Ensure that treatment prescribed from hospital is well transmitted to the patient and camp medical team

2. Take care and follow up of patients at Thai hospitals:

  • Make an appointment with necessary specialist for a consultation
  • Organize transport to and from hospital for patients in coordination with IRC Umphang drivers.
  • In case of hospitalization arrange administrative formalities upon admission and discharge
  • Distribute the “Admission set” patient who hospitalization
  • Assist patients during consultation, follow up and hospitalization
  • Visit daily hospitalized patients
  • Be aware of the patient diagnose and follow all tests that are being administered by Thai doctors in order to inform Senior Health Manager/ Senior Medical Referral Officer and to avoid too many tests or too long hospitalization
  • Accompany and support to Senior Health Manager/ Senior Medical Referral Officer during hospital visits
  • In case of an unexpected medical development, inform on time Senior Health Manager.
  • Act as a translator for patients/IRC doctors/hospital staffs in Karen (Burmese)/Thai/English - Make sure patient follows the treatment prescribed while in hospital or PH

3. Additional responsibilities

  • Participate in weekly team meetings
  • Maintain effective communication with National and Camp Base Staffs.
  • Take night and weekend shifts according to planning done by Senior Health Manager
  • Respond to emergency situations, when necessary
  • Follow that PH assets are in good condition
  • Notify Senior Health Manager in case of need of maintenance in the PH or material supply
  • Perform other related tasks and ad hoc activities assigned by supervisors and/or line manager.

Key Working Relationships:

Position Reports to: Senior Health Manager

Technical Oversight/ Support by: Health Coordinator, Senior Medical Referral Officer, Health Program Officer

Other Internal and/or external contacts:

Internal: Program staff and Camp base staff External: Thai Hospital

Job Requirements:

Education

  • Nurse or other medical background

Work Experience and/or Demonstrated Abilities

  • At least 1 years of relevant work experience in a similar position
  • Experience in an NGO is an asset.
  • Ability to work in low-resource settings.
  • Respect the humanitarian principle and organizational rules and regulation

Skills

  • Strong coordination and communication skills
  • Working knowledge of Thai, English, Karen and/or Burmese 
  • Team Player 

Working Environment: The position will be based in the IRC office in Umphang district, with frequent and regular travel to the refugee camps, and Thai hospital.

Application Deadline: 22 August 2024


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
This vacancy is now closed.