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Social Media Officer (Afghan Nationals Only)

Kabul

  • Organization: IRC - International Rescue Committee
  • Location: Kabul
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Communication and Public Information
    • Sales and Marketing
    • Marketing (Digital, Advertisement, Brand, Promotion)
  • Closing Date: Closed

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Social Media Strategy and Management

  • Manage and maintain IRC-Afghanistan’s social media channels, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
  • Plan and schedule regular posts, ensuring consistency in messaging and branding.
  • Implement a social media strategy aligned with IRC-Afghanistan’s goals and objectives.
  • Monitor social media trends and adjust strategies as necessary to increase engagement and reach.

Content Creation and Curation

  • Create, curate, and manage high-quality, engaging content for social media platforms, including text, images, videos, and graphics.
  • Collaborate with the field and program staff to gather stories, photos, and updates from the field.
  • Develop and maintain a content calendar, coordinating with relevant teams to ensure timely content delivery.

Community Engagement and Moderation

  • Engage with followers, respond to comments and messages, and foster positive community interactions.
  • Monitor and report on social media activity, including engagement metrics, follower growth, and sentiment analysis.
  • Address any negative feedback or concerns promptly and professionally, escalating issues to the supervisor as needed.

Analytics and Reporting

  • Track and analyses social media metrics to evaluate the effectiveness of campaigns and overall social media presence.
  • Prepare regular reports on social media performance, providing insights and recommendations for improvement.
  • Stay informed about new social media tools, trends, and best practices, sharing relevant insights with the team.

Minimum Qualifications:
  • Bachelor’s degree in communications, Marketing, Journalism, Public Relations, or a related field.
  • At least 2 - 3 years of professional experience in social media management, digital marketing, or communications, preferably within the humanitarian or non-profit sector.
  • Strong interpersonal skills and the ability to work collaboratively in a team environment.
  • High level of integrity, accountability, and professionalism.
  • Flexible and adaptable, with a willingness to take on new challenges and learn.
  • Proven experience managing social media platforms, including content creation, community management, and analytics.
  • Knowledge of social media analytics tools (e.g., Google Analytics, Hootsuite, Buffer) and the ability to interpret data to inform strategies.
  • Excellent organizational skills and the ability to manage multiple projects simultaneously.
  • Creative thinker with a keen eye for detail and a passion for innovative social media strategies.
  • Understanding of cultural and contextual sensitivities in Afghanistan and experience working in cross-cultural environments.

Fluency in Dari, and working knowledge in English and Pashto Required:

Computer skills (including Adobe programs (such as Premier and Photoshop), MS Office, and social media analytical tools) are an advantage requirement:


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
This vacancy is now closed.