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Communication Officer (Digital), NO-B, (FT), Phnom Penh, PAT #119807, For Cambodian National only

Phnom Penh

  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Phnom Penh
  • Grade: Junior level - NO-B, National Professional Officer - Locally recruited position
  • Occupational Groups:
    • Communication and Public Information
    • Information Technology and Computer Science
  • Closing Date: Closed

The United Nations Children’s Fund (UNICEF) in Phnom Penh, Cambodia, is seeking a passionate, dedicated, experienced, and highly motivated person to assist in planning, implementing, monitoring, and evaluating an advocacy and communication strategy to get children's and women's issues into the public domain, strengthen political will in support of UNICEF's mission and objectives in the country, and enhance the organization's credibility and brand. Support the development and implementation of UNICEF Cambodia's social media strategy and annual plans to accelerate growth across our channels. If your profile matches the job description to the post and are passionate to make positive impact for children and women in Cambodia, we encourage you to apply and become part of our team.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, champion.

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

UNICEF started operation in Cambodia in 1952 and opened first country office in 1973 in Phnom Penh. More information on what we do in Cambodia is available at https://www.unicef.org/cambodia/.

How can you make a difference?

Assists in planning, implementing, monitoring and evaluating an advocacy and communication strategy to get children’s and women’s issues into the public domain, strengthen political will in support of UNICEF's mission and objectives in the country, and enhance the organization’s credibility and brand.

The main results of the post include but are not limited to:

  1. Communication strategy: Effective social media strategies, plans, and tactics are developed to contribute to UNICEF Cambodia's overall communication and advocacy strategy and set KPIs. Communication assets for social media are produced promptly, supporting the country's communication strategy, regional and global campaigns, and priorities, as well as donor visibility and resource mobilization.
  2. Media relations: Effective and timely relationships with key social media focal points -   UNICEF global and regional, social media service providers, creative LTAs, other development partners - to keep the social media channels running smoothly and safely, ensure UNICEF' access to the latest technology, and communicate the story of UNICEF's cooperation to a broader audience.
  3. Social Media Relations: Foster and maintain effective and timely relationships with key stakeholders, including UNICEF global and regional offices, social media service providers, creative Long Term Agreements (LTAs), and development partners. Ensure the smooth and safe operation of social media channels, leveraging the latest technology to effectively communicate UNICEF's priorities to a broader audience. Foster audience engagement and build a strong community around UNICEF's social media channels.
  4. Monitoring and evaluation: Regular monitoring and evaluation activities are undertaken to ensure maximum impact and continuous improvement of the country's social media strategies and communication efforts overall. Results and reports are prepared and shared on a timely basis
  5. Partnership and special events: The Country Office maintains and expands a network of influencers, celebrities, youth and key opinion leaders to amplify program messaging and drive impact and results for children. Through strategic collaborations, including public awareness campaigns, fundraising events, and policy advocacy, these influential figures have contributed significantly to achieving our program goals.

To qualify as an advocate for every child you will have…

The following minimum requirements:

Education:

  • A university degree in Communication, Journalism, Public Relations, or a related field.

 Work Experience:

  • Two years of practical professional work experience in communication, print and broadcast media, or interactive digital media.
  • Field work experience.
  • Background/familiarity with Emergency situations.
  • Two years of proven experience in leading social media strategies, with a comprehensive background in setting both short- and long-term KPIs, developing tailored platform-specific approaches, diversifying and strengthening social media channels, and managing third-party service providers when necessary.
  • Experience overseeing the day-to-day management of social media channels and content, preferably within an international organization.
  • Demonstrated ability in crafting digital campaigns and engagement strategies, ensuring content is relevant, accessible, and creative.
  • Proficiency in utilizing social listening tools to identify emerging trends, popular topics, and key influencers.
  • Strong partnership skills with a deep understanding of collaboration and co-creation in content production alongside donors, influencers, and other partners.
  • Familiarity with emergency situations and how they affect communication strategies.

Language Requirements: Fluency in English and Khmer are required.

Please find the detailed job description for this post: Download File Communication Officer (Digital) Level 2.doc

The following desirables:

Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish).

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable qualified candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

Visa residence requirements: UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

 

This vacancy is now closed.