Driver to the RC
San Jose
- Organization: UNDP - United Nations Development Programme
- Location: San Jose
- Grade: Administrative support - GS-3, General Service - No need for Higher Education - Locally recruited position
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Occupational Groups:
- Administrative support
- Logistics
- Transport and Distribution
- Closing Date: Closed
La Oficina de PNUD Costa Rica en su compromiso intrínseco con la igualdad y la no discriminación, aspira a fortalecer una cultura organizacional pluralista, inclusiva, diversa, respetuosa de las diferencias y sin dejar a nadie atrás.
Por esto invita a participar en los procesos de contratación a personas indígenas, afrodescendientes, con discapacidad, migrantes, LGTBIQ+, entre otras personas, grupos y poblaciones históricamente excluidas. Especialmente se insta a las mujeres en esta diversidad a presentar sus postulaciones.
El PNUD rechaza la violencia contra las mujeres, el hostigamiento sexual y la explotación sexual en cualquiera de sus formas, así como el acoso, la discriminación y el abuso de autoridad, por lo que las personas colaboradoras deben mostrar un historial intachable al respecto y una conducta integra y basada en el respeto y la no discriminación.
On January 1st, 2019, the UN Secretary-General launched a global reform to enhance the UN Development System’s effectiveness in achieving the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (RCOs), led by an empowered UN Resident Coordinator, assists countries in meeting their development priorities and achieving the SDGs. Costa Rica has made notable progress, including a literacy rate of 98.03%, universal primary education, nearly 100% renewable electricity, and a strong economic recovery with GDP growth rates of 4.6% in 2022 and 5.1% in 2023. The country is also a leader in environmental protection, with 30% of its land designated as protected areas and significant gender parity in education and legislature.
However, Costa Rica faces ongoing challenges, including high income inequality, significant child and elderly poverty, and vulnerability to climate risks, which cost about 0.5% of GDP annually. The UN’s 2023-2027 Sustainable Development Cooperation Framework for Costa Rica focuses on inclusion, good governance, shared prosperity, and resilience, with priorities such as job creation, social protection, climate action, and human rights. While Costa Rica has made significant progress on the SDGs, urgent action is required in areas like health, agricultural investment, emissions reduction, and addressing gender-based violence.
Under the guidance and supervision of the Head of Office and the Administrative Assistant, and in close coordination the Resident Coordinator and their Executive Associate, the Driver provides reliable and safe driving services to the RC and other UN officials and high-ranking visitors ensuring highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver also demonstrates a client-oriented approach, courtesy, tact and ability to work with people of different national and cultural backgrounds.
The Driver provides driving and certain administrative services mainly to the Resident Coordinator but also, when possible, to the operations and program staff at the RCO, Consultants and Experts and UN staff on mission.
1.) Provide reliable and safe driving services using office vehicle predominantly to the Resident Coordinator and other UN officials and visitors.
• Transport Resident Coordinator or other UN visitors or officials applying appropriate protocols
• Deliver and collect mail and documents, and perform other messenger responsibilities.
• Meet official personnel and visitors at the airport and assist with visa and customs formality arrangement when required.
2.) Ensure cost-saving through proper use and day-to-day maintenance of the assigned office vehicle.
• Maintain accurate daily vehicle logs
• Provide inputs to preparation of the vehicle maintenance plans and reports.
• Make timely minor repairs and/or arrange for major repairs
• Ensure timely changes of oil, check of tires, brakes, car washing, etc.
3.) Ensure availability in the assigned vehicle of all the required documents, supplies and necessary spare parts.
• Keep current in vehicle documents such as vehicle insurance, vehicle logs, office directory, and map of the city/country.
• Ensure vehicle first aid kit is adequately stocked with standard medical supplies.
4.) . Take all immediate actions required by rules, regulations, and laws in case of involvement in accidents.
• Ensure safety, call emergency services if needed, report the accident, comply with legal obligations, follow up actions, etc.
5.) Perform other duties within incumbent’s functional profile as assigned and deemed necessary for the efficient functioning of the office and Organization
• Additional duties may include assisting with pouch, procurement, workshops, make photocopies, scan documents, request quotations, support assets inventory review, and other administrative tasks.
• Performs other duties as required by supervisor.
Core :
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
Think Innovatively:LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
Learn Continuously:LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
Act with Determination :LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
Enable Diversity and Inclusion: LEVEL 1: Appreciates/respects differences, aware of unconscious bias, confronts discrimination
Cross-Functional & Technical competencies
Administration & Operations/Vehicle management:
• Knowledge of policy & procedures on fleet management
Administration & Operations/ Registry & correspondence management:
•Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives
Business Management /Communication:
• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media and other appropriate channels
Ethics/ UN Policy knowledge – Ethics:
• Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.
Business Development/Knowledge Generation:
• Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
Business Development /UNDP Representation:
• Effectively represent and advocate for UN, its values, mission, work, and positions with various constituencies/audiences, shares UN knowledge and activities.
Business Management /Customer Satisfaction/Client Management:
• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.
• Provide inputs to the development of customer service strategy.
• Look for ways to add value beyond clients' immediate requests.
• Ability to anticipate client's upcoming needs and concerns.
- Secondary Education with a valid driver’s license is required.
- Minimum of 3 years (with secondary education) of relevant work experience as a driver with a safe driving record is required.
- Knowledge of driving regulations, rules and laws as well as skills in minor vehicle repair and maintenance.
- Experience in the basic use of computers and relevant office software packages (MS Word, Excel, etc.) and ability to use web-based management and electronic log, file and/or scheduling systems.
- Knowledge of protocols and security requirements is desirable.
- Experience working in the UN System or international organization is an asset.
- Experience providing driving services to high-level individuals is highly desirable.
- Having training or courses on topics of gender equality, security, prevention of exploitation and/or sexual abuse is desirable.
Language Requirements:
- Fluency in Spanish is required.