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Case Worker, AVRR

Floriana

  • Organization: IOM - International Organization for Migration
  • Location: Floriana
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Migration
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Project and Programme Management
  • Closing Date:

Job Description

Responsibilities

Responsibilities and Accountabilities

  1. Assist in the implementation of the AVRR project, in accordance with IOM’s policies and standard operating procedures as well as donor requirements;
  2. Provide general information  to potential and actual AVRR applicants in Malta on viable and legal options available to them, including voluntary return and reintegration opportunities in their countries of origin, in order to facilitate informed decisions and to prepare migrants for return and reintegration, by organizing and  supporting counselling sessions in closed and open reception centres, IOM office, health facilities and other locations, as needed;
  3.  Support Vulnerability Assessments and Screenings of the vulnerable migrants reaching AVRR, along with a proper use of the referral mechanism existing in the mission and refer the cases to the protection Focal Point;
  4.  Support pre-departure arrangements, to ensure that AVRR returnees receive the needed assistance, including by communicating with relevant Maltese authorities and diplomatic representations, particularly for obtaining clearances and travel documents; registering migrants’ data in the IOM database, MiMOSA;
  5. Organize returnees’ travel to the final destination in the country of origin; informing relevant services at IOM Headquarters, IOM Missions and Maltese authorities on departures; preparing necessary documentation and pre-departure cash allowances or in-cash support, as well as transit and arrival assistance;
  6. Provide departure assistance at the Malta International Airport, in coordination with relevant Maltese authorities, including disbursement of pre-departure cash allowances or in-cash support, if/as applicable;
  7. Arrange interpretation/cultural mediation services to facilitate the implementation of project activitiesby liaising with the pool of cultural mediators;
  8. Organize medical and vulnerable departures along with MHD EU Focal Points and liaise with medical centres in Malta and psychosocial professionals following up the cases for movements that require special assistance;
  9. Assist in preparing the personal reintegration plan, when relevant in cooperation with IOM Missions in the Countries of Origin and provide necessary tools to monitor its implementation;
  10. Perform other duties as may be assigned.

Qualifications

EDUCATION

  • High school diploma or equivalent with four years of experience, or 
  • Bachelor’s degree in Social Studies with  two years experience 

EXPERIENCE

  •  Relevant experience in migration assistance and counselling of migrants. 
  • Experience in working with vulnerable groups
  • Experience in social work or case work will be considered an asset. 
  • Work experience in an international context is considered an advantage.

SKILLS

  • Knowledge of migration related areas dealt with by the Organization.
  • Familiarity with the migration context in Malta and with movement-related operations is considered an asset. 

 

SECTION 5

Languages
IOM’s official languages are English, French, and Spanish. 

REQUIRED

For this position, fluency in English is required (oral and written).

DESIRABLE

Knowledge of Maltese, French, Arabic or any other languages is considered an asset.

 

SECTION 6

Competencies

The incumbent is expected to demonstrate the following values and competencies:

VALUES - All IOM staff members must abide by and demonstrate these five values:
 

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
 

CORE COMPETENCIES - Behavioural indicators –  Level 1
 

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
 

For further information and other job postings, you are welcome to visit our website: Collabora con noi | IOM Italy 

Required Skills

Job info

Contract Type: Fixed-term (1 year with possibility of extension)
Initial Contract Duration: one year
Vacancy Type: Vacancy Notice
Recruiting Type: General Service
Grade: G-4
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.