By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

VN/2025/003 - Head of Sub Office, Medan & Tangerang (2 positions)

Medan | Tangerang

  • Organization: IOM - International Organization for Migration
  • Location: Medan | Tangerang
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Managerial positions
  • Closing Date: 2025-02-18

Job Description

Open to Internal and External Candidates

Reference No. : VN/2025/003
Position Title : Head of Sub Office
Duty Station : Medan & Tangerang (2 positions)
Organization Unit : Refugee Care 
Classification : NO-A
Type of Appointment : One Year Fixed Term Contract
Report to : Field Coordinator 
Estimated Start Date : As soon as possible
Closing Date : 18 February 2025

Established in 1951, IOM is a related organization of the United Nations, and as the leading UN agency in the field of migration, IOM works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. 

Operational in Indonesia for more than 40 years, IOM Indonesia is working on a wide range of activities in partnership with the Government of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including: Counter-Trafficking (CT), Labour Mobility and Social Inclusion (LMI), Disasters, Climate and Resilience (DCR), Immigration and Border Governance (IBG), Refugee Care, Migration Health, Migration Governance, and Resettlement and Voluntary Returns. 

IOM Indonesia aims to ensure quality of care for refugees and asylum seekers referred to IOM by the Government of Indonesia according to applicable international humanitarian and human rights standards. IOM also contributes to the increased protection of vulnerable groups of displaced persons, such as unaccompanied migrant children (UMCs), victims of sexual and gender-based violence, pregnant women, and the elderly, among others, through referral mechanisms involving the active participation of specialized state and non-state service providers. 

Under the overall supervision of the Sr. Programme Coordinator and direct supervision of the Field Coordinator, and in close coordination with Community Accountability Coordinator, as well as Programme Managers, and Resources Management Unit in Jakarta, the Head of Sub-Office will be responsible and accountable for supporting the overall administration of the Sub Office, as well as for supporting the coordination of the IOM programming in line with IOM policies, standards and commitments. This includes working closely with the Community Liaison Officers (CLOs) in the Sub-Office.

Responsibilities

Responsibilities and Accountabilities

  1. Support maintaining strong, collaborative relationships with IOM stakeholders, including government, multilateral organizations and NGOs;
  2. Serve as liaison focal point between the Jakarta management team and local government including regularly liaising and providing updates to key senior officials at local, provincial and district levels; supporting the regional Refugee Task Force; preparing and following up on official communications and other partners; maintain a record of all meetings and correspondence with counterparts.
  3. Monitor local or regional events and development, including through local media, that may potentially affect IOM programming; stay abreast of government publications, plans and decrees; prepare abstracts and summaries as necessary.
  4. Co-chair the regular monthly and weekly meetings with the CLOs with a view to enhance the case management approach on the RCA programme and relevant activities and emerging issues.
  5. Monitor IOM activities in the areas of responsibility with a view to ensuring all assistance and services meet agreed standards; recommend solutions to gap areas and work in conjunction with relevant staff to coordinate their implementation;
  6. Provide support in planning and carrying out the financial, procurement, logistics, human resources and other aspects of implementation in accordance with the IOM’s rules and regulations;
  7. Provide support in ensuring relevant and timely reporting including through the RAMS.
  8. Report on security incidents in a timely manner and respond in coordination with the security officer in Jakarta and other relevant colleagues;
  9. Maintain close communication and coordination among all the staff to promote teamwork, synergies and efficiencies in programme implementation ;
  10. Contribute to the design, implementation, and monitoring of RCA programme and other projects and relevant activities;
  11. Support conflict resolution process, when arisen, by documenting ,observing and supporting with other relevant stakeholders such as local authorities, and provide timely update and reporting.
  12. Undertake travel duties as necessary;
  13. Perform other duties as may be assigned.

Qualifications

Required Qualifications and Experience

EDUCATION

  • Master’s degree/ Postgraduate in Political, Law, Social Science, International Relations, Social Work, Public or Business Administration, and has relevant training and managerial experience, or;
  • University Degree in above field with at least 2 (two) years of relevant experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

  • Indonesian National with good knowledge of, and experience in managing programme & operational activities;
  • Has relevant working experience, preferably in project implementation support, training delivery, capacity building is an advantage;
  • Has experience supervising staff and build the capacity of staff as well as coordinate administrative activities. Ability to successfully lead and coach individuals;
  • Experience in working on migration management activities, with exposure to Imigrasi processes, as well as beneficiary context;

SKILLS

  • Ability to identify needs and proven ability to implement and monitor programmes;,
  • Proven    ability    and    experience    in    liaising    with    UN,    Government Departments/Authorities and other international organizations;
  • Ability to prepare clear and concise reports in English;
  • A high degree of computer literacy is required.

Languages 

IOM’s official languages are English, French, and Spanish. 

For this position, fluency in English and Bahasa Indonesia is required (oral and written).

Required Competencies
 
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
 
Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 2)
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 2) 
  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of Education certificate and security clearances. 
  3. IOM applies local United Nations Salary Scale. 
  4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
  5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  6. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

Please submit your application online by clicking "Apply" button above. Please attach the Resume and Cover letter in your application. The deadline for applications is 18 February 2025. Candidates applying for this vacancy are required to declare whether they have relatives already working for IOM.  

Only applicant who meets the above qualification will be considered

For further information and other job postings, you are welcome to visit our website: IOM Indonesia Careers 

Required Skills

Job info

Contract Type: Fixed-term (1 year with possibility of extension)
Vacancy Type: Vacancy Notice
Recruiting Type: National Officer
Grade: NO-A
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.