Monitoring, Evaluation and Learning Associate - Jigjiga or Kebrebeyah

ABOUT INKOMOKO 

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest lender to refugee entrepreneurs in Africa.  

Inkomoko has 650+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. 

 
INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible. 
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
  

Inkomoko is an affirmative action/equal opportunity employer. Persons who reflect the diverse communities we serve are strongly encouraged to apply. 

ABOUT THE ROLE AND RESPONSIBILITIES

The MEL Associate will be based in Jigjiga or Kebribeyah, with frequent travel to different sites in the Somali Regional State. He/she will report to the MEL Manager Ethiopia, based in Addis. The roles and responsibilities for this position include:

Data Collection (50%)

• Lead local data collection and data quality assurance for Jigjiga and Kebrebeyah, working with the program teams and the MEL teams for a coordinated approach. 
• Conduct routine data validation and quality checks. including back-checks, spot checks, and and cleaning to ensure reliability and accuracy.
• Work with the data team to provide feedback on the qualitative and quantitative data collection tools. 
• Work with the manager to plan and execute data collections processes, including surveys and focus group discussions with a variety of client types 
• Communicate with clients about data collection plans and processes, and organize all logistics for successful collection
• Update the project monitoring plan and monitor the indicators of different projects
• Test survey materials, and incorporate feedback in consultation with the MEL team 
• Translate materials into local languages (Amharic or Somali) as needed.
• Train and support field staff on the routine monitoring data collection tools, like Kobo, SurveyCTO.
• Recruit, train, and supervise enumerators, ensuring they are trained and following all interview protocols for data collection
• Supervise the data collection in English and Somali-in person, on the phone, or with digital 
• Lead focus group discussions, facilitating and taking notes to capture meaningful insights
• Ensure that surveys and M&E tasks are implemented in accordance with the M&E standard operating procedures set by Inkomoko

Data Organization and Reporting (30%)

• Ensure proper storage of data and use of appropriate guidelines to maintain data security and confidentiality.  
• Transcribe data from focus group discussions
• Analyze data in excel and other analysis tools and write summary reports
• Develop and share routine monitoring reports on monthly basis with program colleagues
• Assist in data analysis and donor/partner reporting 
• Ensure data and privacy protections for all content
• Implement and follow Inkomoko’s data privacy and protection policies for all company and client data
• Ensure that documentation of lessons and insights is incorporated into reports to enhance program learning.
• Follow up and implement policies and protocols for all company and client data

Other MEL Responsibilities (20%)

• Ensure client’s perspective is incorporated in quarterly program review 
• Facilitate cross-departmental collaboration for learning and MEL reflection sessions, ensuring insights inform program strategies.
• Support the communication team in gathering and documenting significant success stories that highlight program impact.
• Document lessons learned and best practices from MEL activities to contribute to continuous program improvement.
• Actively participate in team meetings and broader organizational learning activities.
• Willingness to travel 30% of your time to other Ethiopia field offices 
• Perform any other activities related to MEL 

CANDIDATE QUALIFICATIONS

The MEL Associate should have experience in MEL, including managing complex data collection processes. Successful candidates will need to demonstrate:

• Technical skills and experience in data collection, tool development using mobile data collection software, and data management protocols 
• Experience with SurveyCTO, Kobo, Stata, R, PowerBi is a plus, but excellent Excel skills are required. 
• English and Somali are a requirement, and Amharic is a plus.. 
• Experience managing teams of enumerators
• Experience in quantitative and qualitative data methods
• Experience in statistical analysis software and or qualitative data analysis software
• Ability to prioritize tasks and manage multiple deadlines – must be strategic and operational
• 3 years of work experience in MEL or statistics fields
• Relevant degree required

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion 
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact to your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

TO APPLY

If you’re excited about this role, please submit your application through the jobs portal. 

Tell us about what you’ll bring to this growing company.

DEADLINE:  20 March 2025.  Applications are reviewed on a rolling basis, please apply as soon as possible!

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. 

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.