Training Support Associate - Gambela

ABOUT INKOMOKO 

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest lender to refugee entrepreneurs in Africa.  

Inkomoko has 650+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. 

 
INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible. 
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
  

Inkomoko is an affirmative action/equal opportunity employer. Persons who reflect the diverse communities we serve are strongly encouraged to apply. 

 

ABOUT THE ROLE AND RESPONSIBILITIES

Inkomoko Ethiopia seeks a highly talented and experienced Training Support Associate (TSA) to work directly with entrepreneurs to help them develop the skills to scale their businesses. The Training Support Associate (TSA) will be working and reporting to the Senior  Trainer to implement Inkomoko training for a variety of businesses across the Gambella region including surrounding refugee camps in the region. Specific responsibilities include:

TRAINING COORDINATION & ADMINISTRATION (60%)

• Maintain a database and records of training participants with fidelity maintaining the highest standards of data management and quality assurance practices.
• Assist in the participants' training evaluation
• Assist in logistics such as securing the venue, stationery purchase, printing, booklet distribution, etc.
• Maintain a filing system for training-related documents (e.g. Training participant survey documents)
• Be the person of contact for all training participants for training communication
• Manage training for all incoming refugees and host entrepreneurs in the Business Growth Department
• Implement training as part of the ongoing classes scheduled for Inkomoko entrepreneurs
• Identify and enroll entrepreneurs to join INKOMOKO program
• Deploy a wide variety of training methods both in person and digital - iterating as needed
• Develop new and review existing content to match entrepreneurs' needs and refugee business dynamics;
• Draft training reports and update the online reports;
• Mobilize and follow up on entrepreneurs to ensure high attendance;
• Coordinate with Training Support Associate for smooth logistics;
• Participate in capacity-building workshops on a range of topics related to business growth, including HR, accounting, finance, marketing, human-centered design, and innovation.
• Liaise with the cleaner to ensure that all offices, facilities, and rooms are kept clean on a daily basis
• Deal with suppliers in a professional and cost-effective way.

COMMUNICATION (30%)

• Handle & translate documents from English to relevant local languages or vice versa as may be required
• Explain to Community Leaders and visitors the work, objective, and impacts of Inkomoko across Ethiopia and the Gambella region
• Assist M&E Associate in collecting data and post-training surveys.
• Manage the schedule and delivery of services throughout entrepreneur engagements;
• Regularly track and report on the progress of entrepreneur work and deliverables;
• Maintain and organize entrepreneur files

GENERAL ADMINISTRATION (10%)

• General maintenance of entrepreneur files, reports, and coordination with colleagues.
• Contribute to staff meetings, annual retreats, and monthly entrepreneur Services meetings. 
• Participation in ongoing entrepreneur tracking and implementing Inkomoko’s impact evaluation programs every quarter/year 
• Represent Inkomoko  in partners' meetings and any other events in camps as assigned
• Participate in the development of Inkomoko goals, strategies, and planning
• Represent Inkomoko in the local business community and at conferences or other events
• Keep up to date on the latest business and industry trends in Ethiopia and across Africa

CANDIDATE QUALIFICATIONS

We are looking for individuals who are passionate about entrepreneurship and have the skills and experience to help entrepreneurs make lasting changes to their businesses. We are seeking candidates who work quickly and thoroughly, collaborate, and are both kind and serious. 

The ideal candidate will have the following qualifications: 

• 2+ years of work experience in a relevant or applicable field
• Possess a Bachelor's degree or related Advanced Diploma
• Experience in consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Ethiopia
• Flexible and able to deliver results under pressure
• Excellent computer skills, especially with MS Excel, Word, and ERP, project management tools (i.e. Odoo, MS Dynamics,Asana,Trello,etc…)
• Good written and oral communication skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and social, Honest and professional
• University education OR currently pursuing it
• Be between the ages of 25-35 years.
• Excellent communication in local languages spoken in the town/camp in the region including but not limited to Nuer, Agnuak, Arabic,  English, Amharic etc
• Access to a smartphone 24/7 is a plus.
• The candidate should not be employed by any other organization with camp/settlement activities.
• Reside in Gambella town or nearby camps/towns around the refugee camps: Jewi, Terekidi, Kule, and Nguenyyiel

WHAT YOU’LL GET

• This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion 
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact to your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

TO APPLY

If you’re excited about this role, please submit your application through the jobs portal. 

Tell us about what you’ll bring to this growing company.

DEADLINE:  8th April 2025.  Applications are reviewed on a rolling basis, please apply as soon as possible!

 

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. 

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.