ICT Associate (Business Intelligence)

Under the overall supervision of UNOPS Senior Programme Manager, the ICT Associate (Business Intelligence) will work under the direct guidance of the Chief Business Intelligence Unit (BIU) in the Performance Management Section of UNSOS Supply Chain Pillar. The ICT Associate (Business Intelligence) will report UNOPS Business Analytics Specialist Lead and will perform the following tasks:

• Contribute to business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives 
• Build procedures to extract, transform and load data (ETL) from different enterprise systems required to refresh Business Intelligence products as per the agreed schedule.
• Support data analysis such as:

  • Assist with the  development and testing of Business Intelligence reports in different areas.

  • Review UNSOS Business intelligence datasets for quality, completion and accuracy.

  • Monitor and review dashboards to identify and resolve issues in timely and accurate manner.

  • Review existing internal data collection and monitoring processes and help the unit in the development of process improvement to enhance overall data quality.

  • Support the unit in the establishment and improvement of standards and strategies for data management, lifecycle, and quality. 

• Participate in the organization, preparation and delivery of both certified and focused functional business intelligence training workshops to ATMIS, FGS and FSS.
• Other tasks and responsibilities relevant to the scope of work as assigned

Impact of Results 

The ICT Associate (Business Intelligence) will support the analytics and data strategy aspects of UNSOS performance management initiatives. The effective and successful achievement of key results by the ICT Associate (Business Intelligence) directly affect the overall efficiency of the office’s provision of services impacting the quality and accuracy of work completed. Timely and accountable delivery of services ensure client satisfaction and promotes the image and credibility of the team and office as an effective service provider in strategic services.

• Meetings with supervisor and feedback as necessary.

• Secondary school diploma (or high school equivalent) and six (6) years of relevant experience are required OR.

• A first-level university degree (undergraduate, Bachelors, or equivalent) preferably in Applied Mathematics, Electronics, Statistics, Computer Science, Information Systems /Technology, Engineering or related field with 2 years of relevant experience OR

• A technical diploma preferably in Applied Mathematics, Electronics, Statistics, Computer Science, Information Systems /Technology, Engineering or related field  with 4 years of relevant experience 

Required: 

• Relevant experience is defined as experience in the field of ICT, Electronics, Information Systems, or other related fields.
• A minimum of 2 years of experience building data reports or performing data analysis. 

Desirable: (The following experience is optional. Candidates who do not have it are welcome to apply)

• Working experience with SAP or any other Enterprise Resource Planning tool. 
• Working with data visualization and reporting tools (such as Microsoft Power BI or similar) and low code/code tools (such as Microsoft Power Apps)
• Experience in supply chain or related areas

• For the position advertised, fluency in English (write, read, speak) is required