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Knowledge Management Senior Officer

Yangon

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Yangon
  • Grade:
  • Occupational Groups:
    • Education, Learning and Training
  • Closing Date: Closed

Job categories Communications, Project Management, Programme Management
Vacancy code VA/2025/B5506/30094
Level ICS-9
Department/office APR, MMCO, Myanmar
Duty station Yangon , Myanmar
Contract type International ICA
Contract level IICA-1
Duration 12 months
Application period 28-Apr-2025 to 04-May-2025
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

1. Contribute to Strategic Knowledge Management 
  • Ensures the formulation and implementation of the team’s workplan in line with LIFT’s Knowledge Management Strategy, ensuring its integration into LIFT’s broader 2024-2028 Strategy.

  • Analyze current knowledge management needs, opportunities, and challenges within LIFT and propose solutions that align with strategic goals.

  • Collaborate with the Communications Specialist and LIFT Senior Management Team to incorporate KM practices into LIFT's planning, execution, and evaluation processes.

2. Knowledge Capture and Documentation
  • Provides substantive input to the development of frameworks and tools for transforming tacit into explicit knowledge, lessons learned, good practices, and innovations from LIFT programs and initiatives.

  • Supervise the process of documenting and synthesizing critical knowledge, ensuring that key lessons and insights are stored in accessible formats for future use.

  • Evaluate the relevance and applicability of existing knowledge products, making recommendations for revisions and improvements as necessary.

3. Knowledge Sharing and Stakeholder Engagement
  • Lead the development and management of Communities of Practice (CoPs) and KM networks to facilitate knowledge exchange and peer learning across LIFT and with external partners.

  • Engage with internal and external stakeholders to promote knowledge sharing and ensure that LIFT’s knowledge management systems are aligned with global best practices.

  • Provide expert advice and guidance on the integration of KM tools and resources into LIFT’s operational workflow.

4. Organizational Learning and Capacity Building
  • Partner with the HR team to create learning programs aligned with the KM strategy and needs. 

  • Analyze existing learning processes within LIFT, identify gaps, and propose improvements that enhance the ability of teams to capture and apply knowledge in project design and delivery.

  • Support the design and delivery of training initiatives to build the capacity of LIFT staff in the use of KM systems and tools.

5. Monitoring, Evaluation, and Continuous Improvement
  • Contribute to the development of a KM monitoring and evaluation (M&E) framework to assess the effectiveness of knowledge management initiatives.

  • Provide recommendations for scaling best practices, optimizing KM systems, and improving organizational learning outcomes.

Education/Experience/Language requirements

Education:
  • A Master’s degree preferably in Knowledge Management, Learning & Development, Business Administration, or similar fields is required. 

  • A first-level university degree (Bachelor's), preferably in the above fields with two (2) additional years of relevant experience, could be considered in lieu of a Master´s degree.


Experience:
  • A minimum of two (2) years of experience in similar roles is required.

  • Two (2) years of experience in designing  and executing Knowledge Management methodologies and processes is required. 

  • Experience in training delivery, curricula design, or similar learning processes is required.

  • Experience in team leadership is required. 

  • Familiarity with Knowledge and Learning Management digital tools and technologies is highly desirable. 

  • Experience overseeing data and analytics processes is an advantage.  

  • Experience working with the UN or international organizations is an asset.

  • Experience in the usage of computers and office software packages (e.g. MS Office newer versions, Google Suite Applications) is required.


Language Requirements:
  • Fluency in written and spoken English is required.

  • Proficiency in Myanmar languages is an asset.


This vacancy is now closed.
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