Knowledge Management Senior Officer
Yangon
- Organization: UNOPS - United Nations Office for Project Services
- Location: Yangon
- Grade:
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Occupational Groups:
- Education, Learning and Training
- Closing Date: Closed
Functional Responsibilities
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Ensures the formulation and implementation of the team’s workplan in line with LIFT’s Knowledge Management Strategy, ensuring its integration into LIFT’s broader 2024-2028 Strategy.
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Analyze current knowledge management needs, opportunities, and challenges within LIFT and propose solutions that align with strategic goals.
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Collaborate with the Communications Specialist and LIFT Senior Management Team to incorporate KM practices into LIFT's planning, execution, and evaluation processes.
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Provides substantive input to the development of frameworks and tools for transforming tacit into explicit knowledge, lessons learned, good practices, and innovations from LIFT programs and initiatives.
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Supervise the process of documenting and synthesizing critical knowledge, ensuring that key lessons and insights are stored in accessible formats for future use.
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Evaluate the relevance and applicability of existing knowledge products, making recommendations for revisions and improvements as necessary.
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Lead the development and management of Communities of Practice (CoPs) and KM networks to facilitate knowledge exchange and peer learning across LIFT and with external partners.
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Engage with internal and external stakeholders to promote knowledge sharing and ensure that LIFT’s knowledge management systems are aligned with global best practices.
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Provide expert advice and guidance on the integration of KM tools and resources into LIFT’s operational workflow.
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Partner with the HR team to create learning programs aligned with the KM strategy and needs.
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Analyze existing learning processes within LIFT, identify gaps, and propose improvements that enhance the ability of teams to capture and apply knowledge in project design and delivery.
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Support the design and delivery of training initiatives to build the capacity of LIFT staff in the use of KM systems and tools.
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Contribute to the development of a KM monitoring and evaluation (M&E) framework to assess the effectiveness of knowledge management initiatives.
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Provide recommendations for scaling best practices, optimizing KM systems, and improving organizational learning outcomes.
Education/Experience/Language requirements
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A Master’s degree preferably in Knowledge Management, Learning & Development, Business Administration, or similar fields is required.
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A first-level university degree (Bachelor's), preferably in the above fields with two (2) additional years of relevant experience, could be considered in lieu of a Master´s degree.
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A minimum of two (2) years of experience in similar roles is required.
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Two (2) years of experience in designing and executing Knowledge Management methodologies and processes is required.
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Experience in training delivery, curricula design, or similar learning processes is required.
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Experience in team leadership is required.
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Familiarity with Knowledge and Learning Management digital tools and technologies is highly desirable.
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Experience overseeing data and analytics processes is an advantage.
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Experience working with the UN or international organizations is an asset.
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Experience in the usage of computers and office software packages (e.g. MS Office newer versions, Google Suite Applications) is required.
Language Requirements:
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Fluency in written and spoken English is required.
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Proficiency in Myanmar languages is an asset.