Face to Face Coordinator

We are looking for a Face-to-Face Coordinator!

SOS Children’s Villages in Albania is looking for a motivated and strategic Face-to-Face (F2F) Coordinator to lead our individual giving fundraising efforts. This role is central in developing and managing our F2F fundraising channel — recruiting and guiding a team of field-based fundraisers (“Facers”) who inspire individuals to become committed donors through in-person campaigns.

The F2F Coordinator ensures that all activities align with internal guidelines, business plans, and reporting procedures set by the Fund Development & Communications Department.

About us:

SOS Children’s Villages Albania is part of a global organization dedicated to the well-being of children without parental care or at risk of losing it. We work to ensure every child grows up in a loving family environment and has access to education, care, and a future full of opportunities.

  About you:

Must criteria for the position! Competencies – knowledge, skills, abilities:

• Proven experience in fundraising, sales, or project coordination (experience in F2F fundraising is a strong advantage)
• Strong leadership, communication, and team management skills
• Ability to analyze data and make strategic decisions
• Organized, results-driven, and proactive in problem-solving
• Familiarity with fundraising KPIs and donor management systems is a plus
• Fluency in Albanian and English
• Highly Motivated: Self-starter with a strong drive to achieve fundraising targets and exceed expectations.
• Team-Oriented: Ability to work collaboratively with internal teams, stakeholders, and volunteers.
• Adaptable: Flexibility to adjust strategies and approaches in response to changing organizational needs and market conditions.
• Good organizational skills;
• High level of responsibility;
• Strategic thinking;
• Self-confidence.

Main tasks and responsibilities

• Plan, coordinate, and evaluate F2F campaigns in line with business targets.
• Lead, train, and support the team of Facers in delivering high-quality donor engagement.
• Monitor and analyze campaign KPIs (response rate, ROI, attrition, etc.) and take corrective actions.
• Develop strategic partnerships for new F2F locations and maintain collaboration with existing partners (current locations).
• Ensure donor communication is aligned with child rights principles and organizational guidelines.
• Conduct competitor analysis and adapt strategies accordingly.
• Collaborate with other departments and regional/international SOS networks.
• Provide regular reports to the Head of Fundraising and contribute to strategic planning.

 the framework of safeguarding policy:

SOS Children’s Villages Albania is committed to upholding and promoting its core values, beliefs, and high ethical standards at all levels. We expect all employees to respect these standards and contribute to maintaining a safe and responsible work environment. As part of the recruitment process, reference checks will be conducted to ensure compliance with these expectations. This initiative is intended to prevent applications from unsuitable candidates.

• Has the responsibility to protect children from all forms of abuse, abandonment, manipulation, violence and discrimination;
• Has the responsibility to report without delay any suspicions, concerns, allegations or incidents regarding the safety of children immediately;
• Ensures confidentiality and sharing of information as needed;
• Has the responsibility to respect the Regulation on “Prevention and Protection against Sexual Harassment, Exploitation and Abuse” as well as Code of Conduct.
• He / she is expected to promote and support a culture of respect, dignity, trust and accountability that deters violations.

If you recognize yourself in the text above, please send us until December 28, 2025, to the email address: hr@soskd.org.al the:

• CV
• Application letter (max. 1 page)
• Reference

Please note, only shortlisted candidates will be contacted