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Operations Officer (Turkey)

Gaziantep | Ankara

OBJECTIVES OF THE PROGRAMME : The objectives of WHO's emergency programme are to design and implement programmes that prepare the health sector to deal with emergencies and that improve health during and after crises. Within the emergency programme, the objectives of WHO's emergency response team is to support Member States by: (1) promptly assessing health needs of populations affected by crisis, identifying priority causes of ill-health and death; preparing damage estimates and emergency response and rehabilitation plans; providing prompt, credible health information and ensuring the continuity of essential health services; (2) coordinating and monitoring emergency health relief efforts under the Aegis of the Inter-Agency Standing Committee Health Cluster, of which WHO is the lead agency; (3) ensuring that critical gaps in the health response are rapidly identified and filled; (4) revitalizing and building the capacity of national health systems to deal with preparedness, mitigation and response. Description of duties: Under the overall supervision and guidance of the HWO, Turkey, the incumbent: - Provides regular input to the HWO in managing and implementing the operations at the WHO Field Office in Gaziantep, linked to the financial, administrative, and human resources as well as information systems, logistics, building management, security and all other operations related issues; drawing attention to needs, gaps and problems, as well as proposing remedial actions,and drafting guidelines for improved processes.- Within the delegated authority and clearance from the HWO, reviews, recommends improvements and implements the recommendations related to the set-up of the Gaziantep field office in compliance with MOSS rules and procedures;- Within the delegated authority oversees and maintains rental agreements as required, ensures procurement of essential office equipment and other essential supplies locally, ensuring that all documents with financial implications are processed in accordance with WHO rules and regulations and obtaining necessary clearances; - Ensures effective transportation, delivery and storage of operational support and programme supplies and, in liaison with the WHO Offices in Gaziantep and Ankara, ensures the purchase and transportation of necessary supplies to support WHO's emergency field operation, maintaining and updating inventories of field supplies and equipment, and, within the delegated authority, ensure the prompt local purchase of necessary supplies;- In the absence of IT staff, reviews, installs or oversees the installation of IT and information management systems, radio and satellite phones, ensuring full functionality and maintenance, and brief/train staff on their use;- Reviews and if required recommends and implements within the delegation of authority the necessary arrangements for local transport, including drivers. - Supports the EC in administering the budget and finance of the office and ensures compliant and efficient use of financial resources within the Office in accordance with financial rules and regulations. Supports the monitoring of the overall allocation of financial resources for the office through the use of the GSM system and other financial tools; provides financial reports, data and statistics. Monitors and assesses all contracting and contract administration of the office, ensuring compliance with WHO organization's regulations, rules, procedures and guidelines; - Ensures the administration of Human Resources activities linked to recruitment, screening of applicants, contract administration and other HR related activities. Reviews and if required recommends and implements the recruitment of local staff (e.g. office administrative and support staff, cleaners, security guards, etc.) if the office requires move to other premises. REQUIRED QUALIFICATIONS Education:Essential: University degree (BA or equivalent) in public or business administration, human resources, logistic management, engineering or a relevant combination of professional certification in areas such as management, supply and administration.Desirable: Advanced university degree (Masters level or above) in Business Administration, Management, Human Resources or related field.WHO only considers higher educational qualifications obtained from an accredited institution. Skills: - Concrete skills in the managing operational processes. Sound skills and understanding in the area human resources.- Demonstrated skills in IT and other equipment such a radio and satellite phones; skills in databases management and use for monitoring transportation, supplies and inventory, and forecasting of needs. Other skills: - Sound skills in utilizing Enterprise Resource Planning Oracle systems or similar packages.- Strong computer skills in office applications including Excel, Powerpoint and Word.Competencies required: See WHO Global Competencies model at Communicating in a credible and effective way: Proven ability to communicate effectively, writing in a clear and concise manner and presenting factual information. 2) Producing results: Proven ability of self-management and producing in a timely manner quality outputs, while often working under pressure. 3) Fostering integration and teamwork: Excellent interpersonal skills. 4) Ensuring the effective use of resources: Proven organizational and analytical skills with the ability to coordinate activities and multitask. 5) Respecting and promoting individual and cultural differences: Tact, discretion and ability to promote consensus. Experience: Essential: A minimum of five years´ experience working in the area of operations and/or administration implementing budget and finance, human resources, logistics and building management services for a technical programme or NGO in the field of response relief. Experience using Enterprise Resource Planning Oracle systems or similar packages. Desirable: Experience in or knowledge of WHO mandate and goals in Health Action in Crises or experience in UN organizations / agencies. Working experience in developing countries and/or emergency response. Languages: Essential: Excellent knowledge of English. Good working knowledge of another WHO official language (Russian, French, German, Arabic, Chinese, Spanish).Desirable: Knowledge of Turkish or Arabic. Additional Information: (*) Extension of appointment is subject to a) satisfactory performance, b) continued need for the function, and c) availability of funds.Similar positions at the same grade may be filled using this vacancy notice.Long-listed candidates may be contacted to sit a written test or presentation prior to final short-listing. This does not preclude a written test or presentation prior to final interview.In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and these will be reviewed individually.WHO's salaries are calculated in US dollars. They consist of a base salary and a post adjustment, which reflects the cost of living in a particular duty station and exchange rates. Other benefits include: 30 days annual leave, family allowance, home travel, education grant for dependent children, pension plan and medical insurance. Please visit the following websites for detailed information on working with WHO: - to learn more about WHO's operations Click on: Quick Links > Salary Scales > by date Post Adjustment: 32.6 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation. This vacancy notice may be used to fill other similar positions at the same grade level. Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures. All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement. WHO is committed to workforce diversity. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted. Currently accepting applications
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: WHO - World Health Organization
  • Location: Gaziantep | Ankara
  • Grade: P-3, International Professional - Mid level
  • Occupational Groups:
    • Management, Administration and Finance
  • Closing Date: 2015-09-16

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