Program Manager II-Deputy Head of Programming (DHoP), India
About CRS:Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Background: CRS has managed development and emergency programs across India since 1946. Currently, CRS works with local partners to support programs in India in the areas of health, livelihoods (agriculture/nutrition), women and child protection, disaster risk reduction, and emergency response.**Position Summary:**The DHoP will play a leadership programming role in the India country program for specific sectors, such as livelihoods (ag/nutrition), health women and child protection, disaster risk reduction, and/or emergency response. The specific sectors will be determined based on the DHoP’s background, experience, and interest, and the receipt of additional grants in a given sector. S/he will be responsible for assisting the Head of Programming (HoP) for building staff capacity to ensure programs are implemented and managed in accordance with CRS program quality principles and best practices; that all donor requirements are met and high quality reports produced by responsible staff. Along with the regional business development specialist and Head of Programming, s/he will be responsible for leading components of proposal development initiatives and ensuring the quality of final documents, including cost and narrative applications.
The DHoP will supervise technical advisors and program managers and support specific project teams to implement high quality programs. The DHoP will work closely with country program staff to ensure the application of PQ strategies, principles, guidelines, standards and resources. S/he will work with program and state office teams to document and demonstrate its capacity to deliver high quality and innovative programming. As needed, the DHoP may also provide PQ support to other countries in the South Asia hub: Nepal, Bangladesh, and Sri Lanka. The position requires an individual with strong, demonstrated experience in the areas of programming, technical management, and communication.**SPECIFIC RESPONSIBILITIES:
Program Quality and Management**
· Provide strategic program leadership and creative program guidance to program staff in India for project design and implementation in specific sectors, such as livelihoods (agriculture/nutrition), health, women and child protection, disaster risk reduction, and/or emergency response.
· Support adherence to CRS program quality standards, including comprehensive implementation of MEAL policy and procedures for specific projects in India.
· Guide program staff to incorporate innovative practices into new or existing programs as appropriate.
· Ensure timely quality reporting to donors by program managers reporting to the DHoP.
· Ensure timely communication to donors on project spending and changes to budgets or implementation.
· Contribute to effective systems for financial/budget management oversight (including budget development, compliance, cost allocations, monitoring of spending rates) and work closely with PMs reporting to the DHoP to ensure sound project budget management.
· Regularly travel to the field to visit projects and support programming staff to implement, monitor and evaluate projects according to CRS and donor standards.
· Support cross learning between projects within and across country programs, particularly as related to PQ processes and tools.
· Support the quality development of scopes of work for technical assistance, collaborate with relevant sectoral RTAs to share program updates and identify areas for program quality improvement, and participate in RTA visits. Growth and Representation
· Work with the South Asia Representative (CR), HoP, and Business Development Specialist to target and diversify funding sources for the India country program.
· Work with program teams to keep the Gateway system regularly updated with opportunities and project documents based on assigned projects.
· Lead relevant staff and partners in the development of high-quality, responsive and evidence-based proposals for funding.
· Collaborate closely with the HoP, BD specialist, and program teams in the identification of potential funding and development of strong marketing tools;
· As needed, represent CRS at relevant interagency, sector coordination, donor, government, and network meetings. Staff Mentoring and Supervision
· Supervise technical advisors and program managers working in specific sectors in the India program.
· Work with direct reports to develop and implement progressive but realistic staff development plans and annual performance plans using the CRS Performance Management System.
· Provide necessary and timely feedback to all direct reports; ensure program managers follow the same process for performance management of their direct reports. Partnership
· Establish and maintain effective partner relations and engage in the identification of new potential partners with whom CRS has a shared vision and strategy and where program opportunities are present.
· Together with the HoP, state heads of office, programming staff and partners, identify capacity building needs for partners and in concert with the Head of Programs and Project Managers, ensure that needs are addressed.
· In collaboration with HoP and PMs ensure that partners are closely involved in the development of projects; create tools with partners and programming staff that will facilitate communication and relationship building
· In collaboration with the HoP, PMs, and HoOs ensure all partner programming staff is aware of CRS partner principles, overall guiding principles/Catholic Social Teaching and are applied consistently.
· In collaboration with finance and operations staff, support the implementation of the SRFM policy and institutional strengthening of implementing partners.
Other duties: Any other duties as required to meet overall position objectives as listed in the
position overview. Agency-wide Competencies (for all CRS Staff):\*These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.*
· Serves with Integrity
· Models Stewardship
· Cultivates Constructive Relationships
· Promotes Learning (Deputy) Head of Programs Competencies (HoP and PM):\*These are rooted in the mission, values, and principles of CRS and used by each head of programs to fulfill his or her responsibilities and to achieve the desired results.*
· Builds and leads effective teams
· Supervises and develops staff
· Applies program quality standards to project design and organizational learning
· Manages financial resources with integrity
· Sets clear goals and manages toward them MEAL Competencies for Deputy HoP (HoP and PM):\*These are based on CRS’ MEAL policies and procedures, and basic competencies for staff holding leadership positions in programming.*
· MEAL in Design and Evaluation: Proficient in developing project-level Theories of change, results frameworks, Proframes, related MEAL system tools and competencies, and accompanying MEAL narratives.
· Monitoring:Proficient in implementing monitoring activities, including timely collection of quality data, set up and maintenance of databases, facilitation of participatory reflection on monitoring results, and submission of timely progress reports.
· Accountability:Proficient in improving our accountability to a range of stakeholders through increased participation, transparent communication, responsive feedback mechanisms, and adherence to internal and external quality standards and requirements
· Learning: Proficient in promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action, decision-making and influence
· Analysis & Critical Thinking:Proficient in engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.
· ICT for MEAL:Knowledgeable in applying information and communication technologies (ICT), both hardware and software, for opportune and accurate data collection, database management, conducting analyses, and making information easily accessible
· MEAL in Management:Knowledgeable in managing financial and human resources in a way that optimizes the quality, effectiveness, and utility of MEAL systems.
Supervisory Responsibilities: Technical advisors and program managers
KEY WORKING RELATIONSHIPS:
Internal: Sub-regional Country Representative, Sub-regional Head of Programs, Sub-regional
Head of Operations, Program staff in India DRD Program Quality, ESA Technical advisors.
External: Partner representatives, donor representatives, local government representatives,
Catholic Church representatives.
· At least four years of experience working in the development sector.
· M.A. in development related field
· Demonstrated knowledge of CRS program quality standards, guiding principles, and policies.
· Experience in participatory program design/development and implementation (design, monitoring, evaluation & reporting), including activity and budget management
· Strong proposal development, writing, budget development and report writing required.
· Excellent verbal and written communication skills; ability to represent CRS in high-level meetings with donors, local government officials and local Church.
· Excellent organizational, planning and analytical skills; detail-oriented, adaptable, and flexible.
· Ability to build capacity, lead and mentor, effectively supervise and develop strong working relationships with senior national staff.
· Ability to work collaboratively and effectively in a multi-cultural environment.
· Minimum of five years overseas work experience in developing country.
· Demonstrated ability to provide leadership in strategic planning initiatives.
· Willingness to travel and spend a minimum of 40% of time in the field.
· Fluency in oral and written English.
Disclaimer Clause: This job description is not an exhaustive list of the skills, effort, duties, and
responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and
vulnerable adults from abuse and exploitation.
- Organization: CRS - Catholic Relief Services
- Location: New Delhi
- Grade: Mid/Senior
- Information Technology and Computer Science
- Management, Administration and Finance
- Closing Date: 2015-11-30