Country Director, Yemen
****Contract Grade****: D
****Contract Length****: One Year
****Date Needed By****: As soon as possible
****New Post or Replacement****: New Post
****Accompanied / Unaccompanied****: Unaccompanied
****Exact Job Location****: Will be determined following the outcome of the assessment and programme design phase, but likely to be Sanaa or Amman with frequent travel to field locations
****Reports To****: Humanitarian Coordinator, Emergency Directorate
****Responsible For****: Country Management Team
****Liaises With****: Emergency Directorate, Human Resources Manager, SAL, UN, Donors, (I)NGOs, Partner NGOs, Government of Yemen
****Programme Description:****Concern is establishing a presence in Yemen in response to the humanitarian crisis that is currently affecting the country. The nature of the response will be dependent on a series of assessments in terms of geographic and sector focus.
****Job Purpose:****The Country Director is responsible for leading a comprehensive assessment of security, and potential areas of engagement in terms of humanitarian need and geographic focus and for the overall establishment and management of Concern’s programme crisis in line with Concern’s strategies, policies and procedures. The position will be based in Sanaa with regular travel to field locations, as they are established. The necessity of basing the post in Amman will be considered.
****Main Duties & Responsibilities:****
- Assess, design, develop and manage a country programme that contributes to achieving Concern’s global strategy and objectives in particular addressing emergency needs of populations affected by the Yemen crisis.
- Provide leadership in the overall planning and direction of Concern’s programme and operations at country level.
- Build a strong and committed team of national and international staff adhering to Concern policies and procedures and applying key principles of transparency, accountability, good stewardship and participation.
- Create and maintain a shared vision amongst all Concern Yemen staff.
- Lead and support in strengthening coordination and collaboration within and between teams, maintain and ensure constructive communications, contribute to a positive working environment.
b) Security Management
- Be responsible for the security and safety of Concern personnel and resources in Yemen.
- Ensure the development and implementation of the Country Security Management Plan.
- Set up Security Focal Groups and assure the appointment of a Security Focal Point (SFP) in each project location to keep up to date with security incidents in all field locations.
- Work with the SFP to ensure the development and maintenance of effective security management systems for Concern employees, programmes and property.
- Liaise with necessary external bodies to maintain an awareness of economic, political, humanitarian and security developments.
- Report any security threats and incidents to the Humanitarian Coordinator.
c) Programme Development and Management
- Assess needs and lead the strategic development and implementation of programmes in line with Concern’s organisational strategic plan, adhering to Concern policies and procedures.
- Ensure effective coordination of technical inputs (e.g. Head Office advisors) in designing, implementing, monitoring and evaluating programmes.
- Develop a country level funding strategy, establish productive working relationships with donors and be responsible for country level negotiations related to securing funding, programming contracts, and reports.
- Explore the possibility of working with local partners through the application of Concern assessment tools (CLOSAT, CEPSAT and CLOFAT).
- Manage the country programme, including the allocation of resources and ensuring that appropriate monitoring and controls are established and maintained at all levels by working with programme and systems managers, staff and where relevant partners.
- Support programme managers in setting up high quality standards and implementation of programmes to include equality, DRR and the prevention of GBV.
- Ensure that all programmes are implemented and completed according to programme documents including agreed plans and budget.
- Maintain effective communication with Concern Dublin and ensure that high standard internal and donor reports are produced and submitted in a timely manner and in line with relevant targets and objectives.
d) Human Resource Management
- Line manage senior management staff (Country Management Team – CMT) and be responsible for the overall management and development of national and international staff of Concern Yemen.
- Manage and support the country programme team, ensuring that there is a clearly defined structure and job descriptions for all staff.
- Ensure Performance and Development Reviews (PDRs) are carried out on a regular basis.
- Develop, review, and implement all HR related policies and procedures in accordance with Concern policies and procedures and in line with the national labour laws.
- Establish and maintain regular, participative and documented forums and meetings for staff to discuss policy, strategic, operational and management issues, coordinate planning and implementation of activities, and ensure information sharing.
e) Budget and Financial Management
- Ensure financial management including participatory budget preparation, revision, monitoring and timely submission of budgets and FRPs to HQ.
- Ensure that the Concern organisational financial guidelines and procedures are adhered to.
- Develop and implement work and expenditure plans and ensure that the country programmes are implemented within agreed and approved budget through undertaking regular budget monitoring of expenditure against budget.
- Ensure that internal and donor financial reports are submitted in timely manner and up to high quality standard.
f) Representation and networking
- Represent Concern in and establish coordination and networking relationships with the government, local authorities, donors and other national and international humanitarian actors in the country.
- Ensure that relationships and formal agreements with the government are established and maintained.
- Represent Concern at various national level coordination fora – both NGO and UN.
- Promote the humanitarian principles of Concern in external settings, ensuring that the organisation’s neutrality, impartiality and independence are well communicated and consistently presented, and that we are perceived as an independent humanitarian organisation addressing the needs of the most vulnerable.
g) Policies and procedures
- Ensure that support systems are in place and functioning in accordance with best practices to ensure transparency and accountability to programme participants, donors, government, and other relevant stakeholders.
- Promote and ensure compliance with the requirements of Concern’s Programme Participant Protection Policy (P4) and implementation of the Core Humanitarian Standard (CHS), including community based complaint and response mechanisms to ensure maximum protection of programme beneficiaries.
- As a commitment to our humanitarian mandate, the Country Director will be responsible for the implementation of any emergency response.
- The Yemen programme is in a dynamic context that requires continuous adaptation of the strategic planning frameworks and new area and sector assessments and the possibility of expansion into new geographic areas.
****Education, Qualifications and Experience Required****:
- At least 5 years’ overseas experience in management and coordination of humanitarian interventions and emergency response, with at least 3 years’ experience in a senior management position.
- Experience in insecure and complex contexts.
- Effective spoken and written English as demonstrated in the ability to write reports as required by donors.
- Strong leadership skills and ability to manage change.
- Strong communication and interpersonal skills with an ability/confidence to engage and represent Concern in public fora, and to the media and donors.
- Strong interpersonal, motivational, communication and coordination skills.
- Highly developed listening and conflict resolution skills.
- Cross cultural awareness and sensitivity.
- Ability to work under pressure and to strict deadlines.
- Previous Concern experience at a management level.
- Master’s degree in Humanitarian Assistance, Development Studies or equivalent.
- Experience of working in the Middle East.
- Experience in starting up new country programmes.
- Familiar with UN coordination mechanisms (cluster approach).
- Experience of managing major donor grants such as ECHO, OFDA, Irish Aid, DFID, CHF.
All applications should be submitted through our website at https://jobs.concern.net by the closing date. CVs should be no more than 4 pages in length.
Due to the urgency of this position as well as the on-going nature of this recruitment process, applications will be short listed on a regular basis and we may offer posts before the closing date.
****Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.****
Concern has a Staff Code of Conduct and a Programme Participant Protection Policy which have been developed to ensure the maximum protection of programme participants from exploitation and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them. In this context staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Programme Participant Protection Policy and the Concern Staff Code of Conduct as an appendix to their contract of employment. By signing the Programme Participant Protection Policy and the Concern Staff Code of Conduct candidates acknowledge that they have understood the contents of both the Concern Staff Code of Conduct and the Programme Participant Protection Policy and agree to conduct themselves in accordance with the provisions of these two documents.
Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on Concern ensuring that the names of any new employee or volunteer do not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). Any offer of employment (either paid or voluntary) with Concern Worldwide will not be made pending a clearance check being conducted on the applicant. For additional information please consult our web site or contact the Human Resource Division in our Head Office.
Concern Worldwide is an equal opportunities employer and welcomes applications from all sections of the community.
- Organization: Concern Worldwide
- Location: Sanaa
- Grade: Mid/Senior - Internationally recruited position - Mid/Senior level
- Operations and Administrations
- Operations and Administrations
- Project and Programme Management
- Closing Date: 2015-11-25