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Project Manager Protection - Yemen

Sanaa (Yemen)

INTERSOS is an independent non-profit humanitarian organization committed to assist the victims of natural disasters and armed conflicts. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, and respect for diversity and coexistence, paying special attention to the most vulnerable and unprotected people.

1. Terms of reference

Job title: Project Manager Protection

Location: Sana’a – Yemen with frequent field missions

Reporting to: Protection Coordinator

Starting date: 15th of January 2016

Duration of contract: 12 months

Dependents: No

2. General context of the mission

INTERSOS has been working in Yemen since the beginning of 2008, focusing on protection, WASH and livelihood for refugees, asylum seekers and migrants from the horn of Africa and responding to the instability in country providing support to IDPs and local communities.

INTERSOS is based in Sana’a, Aden, Kharaz camp (Laji governorate).

Recent conflict in Yemen has escalated significantly since March, when clashes between Houthi fighters and other parties intensified, mainly in the southern regions. As a result, the conflict is now affecting 20 out of Yemen’s 22 governorates, has killed over 2,000 people and injured more than 7,500.

UN and NGOs surveys now indicate that over one million people have been internally displaced, while thousands of others are trapped by the fighting, unable to flee to safety. An estimated 250,000 refugees and one million migrants – mostly Somalis and Ethiopians – are currently living in precarious conditions in camps, receptions centers or poverty stricken urban areas across Yemen.

Civilian infrastructure continues to be targeted by parties to the conflict. Eleven medical facilities, including six hospitals and medical personnel have also come under attack since March, with four medics killed and six injured to date. More than ten ambulances have been commandeered by militias. A further 86 schools have been hit, and 60 schools have been occupied by armed groups. Directing attacks against civilians and civilian objects is a serious violation of international humanitarian law.

The current escalation is unfolding in a situation characterized by long-term vulnerability and food insecurity throughout the country, now aggravating existing vulnerabilities and putting larger parts of the population at risk. National capacity to respond is extremely limited.

Relief efforts on behalf of the international community are ongoing, strained by a lack of access into and within the country due to insecurity and shortages of fuel.

In consideration of the current humanitarian crisis in the country, INTERSOS considers as a priority to expand its intervention in order to include new vulnerable categories, mainly those affected by the instability in different sectors, from NFIs distribution, health to WASH, nutrition etc.

3. Tasks and responsibilities

The Project Manager Protection (PM) is in charge of the implementation and the supervision of the activities of the project ensuring timely and qualitative planning, implementation, reporting and monitoring/evaluation of INTERSOS activities in compliance with sector specific SOPs, Sphere standards and good practices, code of conduct and ethical values chart.

The PM is responsible for an efficient financial management for the project in compliance with INTERSOS’ model and donor regulations, in addition to full oversight of the HR and logistics arrangement in cooperation with relevant departments.

Specifically the Project Manager Protection is responsible to:

Ensure activities implementation:

  • Project kick-off and presentation/sharing of project with teams
  • Review and prepare a detailed activities plan with team
  • Agree and establish clear reporting and communication lines
  • Organise trainings for the team
  • Verification on the targeting of beneficiaries
  • Ensure sector SOPs and guidelines are properly applied and adhered to
  • Permanent on-job coaching of teams to work on quality in delivery

Financial management and procurement:

  • Prepare, monitor and implement financial and procurement plan
  • Prepare weekly liquidity plan
  • Approval of all purchases/contracting and budget line allocations
  • Verify on a weekly basis the bookkeeping entries in the INTERSOS accounting spread sheets (PN): verify budget line allocations, budget expenditure status against actual delivery and the financial plan for the remainder project implementation period
  • Ensure for all purchases/contracting of goods/services/supplies the correct UNHCR procurement guidelines are applied and properly documented (also for the procedures applied by the municipalities)
  • Verify the list of expenditures prior to finalizing the interim and final financial reports
  • Holds final responsibility for verification of all support documents

Manage team and to provide relevant capacity building and on-job coaching to the project team:

  • Manages and evaluates the performance of the project staff
  • Conduct weekly and monthly meetings with the team to review the planning and discuss the main concerns to focus on for the upcoming period
  • Ensure use of correct/relevant forms for assessments and reporting by the team
  • Ensure fluent chain of information/data transfer from field to Information Management Unit (IMU)
  • Ensure timely processing of information/data by IMU and conduct coaching for teams on the analysis of the processed data
  • Continuous/fast verification of data quality collected and received from field staff and processed by IMU
  • Establish a participatory process to inform/develop relevant response strategies for conflict mitigation and enhanced social cohesion.
  • Undertake (if security situation allows) field visits to the centres to provide technical guidance and supervision to the team and to monitor the progress and quality of the different project activities.
  • Ensure good practice and system for internal and external referral of most vulnerable cases, in close coordination and collaboration with the protection coordinator.

Monitoring & evaluation:

  • Ensure monitoring and verification for the targeting of beneficiaries.
  • Applying a result-based management approach, monitor the project outcomes, in addition to the outputs and activities, including changes at the household and community level achieved through the project.


  • Ensure quality reporting on achievements through daily short briefings, monthly and weekly planning presented against weekly and monthly performance reports containing clear quantitative and qualitative information related to the activities.
  • Deliver monthly timely, complete and qualitative a comprehensive project reporting (PAT – project appraisal tool) to the HoM.
  • Prepare ad hoc progress reporting for the donor and official required interim and final project reports.
  • Holds final responsibility for all support documents (means of verification) and general project documents
  • Delivers regular communication products on the project to be used by the INTERSOS communication department in different outlets.

Coordination and representation:

  • Conduct regular meetings with the donor representatives and facilitates field visits by donor missions (when security allows for).
  • Aligns as per guidelines provided by the HoM and helps to set strategies for INTERSOS in Yemen particularly relevant to protection and IDPs.
  • Contribute to the coordination between the different project-teams for the projects in the South of Yemen.
  • Proactively participate in protection cluster meetings and other relevant working groups for South Yemen, also relevant inter-sectorial coordination meetings at national level.
  • Ensure systematic information and update sharing with the INTERSOS protection coordinator and HOM

4. Required profile/experience

  • Education: MA in social sciences or related field
  • Minimum 3 years relevant working experience in humanitarian project management with INGO, including direct financial management of project budget
  • Demonstrate minimum 2 year experience in the implementation of protection programming in complex emergencies, including unconditional cash transfers and NFI distributions and prior experience in post-distribution monitoring
  • Demonstrated experience in staff supervision and remote management
  • Strong experience with monitoring tools and systems
  • Prior experience in working in complex emergency setting, involving displacement
  • Fully proficient in written and spoken English
  • Arabic language skills will be considered as an asset
  • Excellent analytical skills, observation and analysis capacity
  • Able to ensure quick quality delivery in stressful environment
  • Very strong interpersonal skills: strong communication and diplomatic skills
  • Practical and problem-solver
  • Excellent ability to establish inter-personal relations and good negotiation skills
  • Good knowledge of MS Office (Word, Excel, Outlook) and ODK or other similar software
  • Ability to deal with stress and demanding working environment
  • Readiness to commit and adhere to the values, mission and vision of INTERSOS

Qualified applicants are requested to submit their curriculum vitae, motivation letter and 2 references**, specifying in the subject ‘PM Protection_Yemen’**

Only short-listed candidates will be contacted for the first interview

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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  • Organization: INTERSOS
  • Location: Sanaa (Yemen)
  • Grade: Mid level - Internationally recruited position
  • Occupational Groups:
    • Legal - International Law
    • Legal - Broad
    • Human Rights
    • Public Policy and Administration
    • Operations and Administrations
    • Protection Officer (Refugee)
    • Civil Society and Local governance
    • Animal Health and Veterinary
    • Project and Programme Management
    • Legal - International Law
    • Legal - Broad
    • Human Rights
    • Operations and Administrations
    • Public Policy and Administration
    • Civil Society and Local governance
    • Protection Officer (Refugee)
  • Closing Date: 2015-12-07

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