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Deputy Regional Director

Amman (Jordan)


The Syria crisis is the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, which had a pre-war population of 22 million people, 6.5 million people are now internally displaced and 13.5 million are in need of humanitarian assistance, with 4.6 million in hard-to-reach areas. There are 4.2 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is undertaking a robust humanitarian response to the Syria crisis. With an annual budget in excess of $125 million and a rapidly expanding portfolio supported by more than 1,300 staff in the region, IRC is providing assistance in Syria and the neighboring countries of Turkey, Iraq, Lebanon and Jordan in the fields of health, child protection, education, women's protection and empowerment, cash assistance, NFI and food distribution, and livelihoods programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.


As a key member of the regional leadership team, the Deputy Regional Director serves as a trusted partner of the Regional Director and actively participates in the management and representation of IRC in the Syria Response Region (SRR), shaping an organizational culture that is fit for the future and harnesses the extraordinary engagement, diversity, talent and commitment of IRC's people.

Exercising the delegated authority of the Regional Director, the DRD provides a range of strategic, programmatic and operational management support to country programs and regional colleagues, with a particular focus on programming inside Syria. A key function of the role is to navigate the organization on behalf of the country programs. The DRD will travel regularly to country offices to provide management support, including exceptional management of specific issues as required, and to monitor program quality. A significant portion of the DRD's time will be spent on representational and fundraising activities, in coordination with the Regional Director.



  • Work closely with the Regional Director to ensure that the IRC2020 global strategy is understood and guides decision-making throughout the region.
  • Drive institutionalization of the Outcomes and Evidence Framework in SRR.
  • Support delivery of country-level strategy action plans. Facilitate and coordinate SRR participation in global strategy discussions, initiatives and pilots.
  • Oversee implementation of SAP monitoring mechanism and review process, including leading annual SAP reviews.
  • Build consensus around a common vision of what shared success inside Syria looks like, including developing and tracking appropriate indicators.
  • Set (and recalibrate as necessary) the direction of IRC's one-Syria approach to serve more people with the most responsive and highest-quality programming possible.

Leadership & Coordination

  • Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
  • Provide leadership to increase country programs' coordination, collaboration, communication and harmonization of programming and operations inside Syria.
  • Exercise direct management supervision of regional projects (e.g., remote management capacity building), oversight responsibility for multi-country projects (e.g., DFID-funded Syria response program), and strategic decision-making for major cross-border programming issues.
  • Drive seamless coordination between programming and operations and across sectors and outcomes, with the objective of improving the quality of IRC programs and impact on the people IRC serves. Lead quarterly in-person meetings at DDXB-level and, as relevant, multi-country grant management meetings.
  • Build consensus around priorities to improve the delivery of assistance inside Syria and to make business processes more consistent between country programs for partner organizations operating in Syria.
  • Undertake periodic review of whether and how IRC should initiate programming from Damascus.
  • Facilitate close and efficient coordination of regional staff's support to the country programs, and with headquarters departments on common programming, operational and funding issues.

Innovation & Program Quality

  • Develop and/or identify optimal practices to minimize the diversion of aid and assistance in Syria.
  • Drive adoption and use of industry-standard remote management practices.
  • Regularly assess IRC's program portfolio inside Syria as well as the operational modalities and partnerships through which it is delivered.
  • Manage the region's relationships with the Technical Units, and support TU-country program collaboration to optimize impact on program quality within and across country programs.
  • Strengthen the region's readiness to respond to on-going and new emergencies in line with global IRC emergency response guidelines.
  • Facilitate sharing and learning across countries, and support country programs to incorporate learning from SRR and other regions into project design and operations management.
  • Coordinate the region's engagement with IRC's R&D lab.
  • Working with the regional Conflict Analyst, engage the country programs in on-going context analysis that prepares IRC programs inside Syria to be ready to adapt to significant changes in the geopolitical/conflict environment.

Business Development & Partnerships

  • Take go/no-go decisions regarding pursuit of inside-Syria funding opportunities. In coordination with Country Directors, engage in strong regional-level representation with donors, international and local NGOs, and networks such as the Syria INGO Forum.
  • Ensure timely submission of competitive, responsive and high-quality proposals that align with country priorities identified in Strategy Action Plans, and support country program colleagues in negotiations with donors.
  • Lead the region's engagement with the Awards Management Unit on matters above the individual project level.
  • Participate in shaping policy positions and advocacy messages pertaining to the overall humanitarian situation and IRC operations inside Syria.
  • Advise country programs in networking and alliance-building activities, promoting cross-sectoral engagement with the private sector, universities, research institutions, corporations and the private sector, and other potential "non-traditional" partners.

SUPERVISORY RESPONSIBILITIES: Partnership and Capacity Strengthening Director; Regional M&E Coordinator; Regional Grants and Compliance Coordinator; Whole of Syria Health Co-lead; Remote Capacity Building Coordinator; Regional Research and Monitoring Manager


IRC and IRC staff must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.


  • At least ten years of senior-level leadership and management experience in a large and complex organization with humanitarian operations in various locations, driving significant results
  • Post-graduate qualification or equivalent relevant experience in a relevant discipline
  • Substantial knowledge of the international humanitarian system, institutions and donors, and of compliance requirements, accountability frameworks and best practices; prior experience with funding from USG, DFID, ECHO and other leading humanitarian donors
  • Robust experience in implementing organizational strategies
  • Demonstrated expertise in representation and negotiations, resulting in securing significant new opportunities for the organization
  • Highly-developed interpersonal and communication skills including influencing, negotiation and coaching
  • Must be able to give direction from a variety of management styles and roles
  • Solid project management skills related to international, cross-functional teams
  • Demonstrated success working effectively and respectfully with host country government, private sector, INGO, NGO partners and other stakeholders in complex environments

  • Demonstrated ability to work independently with limited supervision

  • Experience of solving complex issues collegially, defining a clear way forward, and utilizing best practices in management to ensure shared success

  • Outstanding analytical and strategic thinking skills, with a focus on results and impact

  • Superior written and verbal communication skills required

  • Strong commitment to the IRC's mission, purpose and values

  • A demonstrated keen understanding of political complexities in the Middle East

  • Ability to work effectively with an ethnically and professionally diverse team

  • Previous work experience in Middle East and in insecure environments is preferred

  • Fluency in English is essential; Arabic language preferred

  • Previous experience with IRC is desirable

Other Information: This position is based in Amman and is fully accompanied; housing will be provided according to IRC Jordan housing policy. This position may require as much as 50% of time spent traveling to field offices and partner agencies in less secure environments.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Please follow this link to apply:

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: IRC - International Rescue Committee
  • Location: Amman (Jordan)
  • Grade: Senior - Internationally recruited position - Senior level
  • Occupational Groups:
    • Operations and Administrations
    • Operations and Administrations
    • Project and Programme Management
  • Closing Date: 2016-02-10

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