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Country Monitoring, Evaluation Learning & Accountability (MEAL) Coordinator

Nyala (Sudan) | Sudan

POSITION TITLE: Country Monitoring, Evaluation Learning & Accountability (MEAL) Coordinator

COUNTRY PROGRAM: Sudan; based in Nyala

RESPONSIBLE TO: Country Program Manager

STATUS: Full time


DATE: January 2016


The American Refugee Committee (ARC) Sudan Program started in 2004 in response to the emergency needs of some 500,000 conflict-affected IDPs and host populations in the Tulus and Gereida corridors in South Darfur. The overall aim of the program is to improve the well-being of the target populations by addressing their immediate humanitarian needs and contributing to long-term community stabilization.

In conjunction with the Head Office in Khartoum, the field office in Nyala supports the delivery of primary health care services at 14 rehabilitated community clinics and a large clinic in the Gereida camp in addition to reaching out with mobile clinic services to 6 remote communities in which health facilities have not yet been rehabilitated. Water and sanitation services, including the construction/rehabilitation of boreholes water yards, household and institutional latrines and hygiene promotion messages, are also delivered in over 70 conflict-affected communities. A small agriculture component assists resettling IDPs and host populations with seeds, tools and extension services to grow their own food.

With an annual budget of between $9-12m, the Sudan Program has 10 expatriates and over 370 national staff some of who are seconded from the line Ministries of the Sudan government.


ARC Sudan is recruiting a Monitoring, Evaluation Learning & Accountability (MEAL) Coordinator to provide technical leadership and support the development and improvement of its programs and service delivery in Sudan. Under the supervision of the Country Program Manager, the MEAL Coordinator will be responsible to support the development and maintenance of a results based M&E system throughout the ARC country program, that measures and provides evidence that we are delivering a lasting impact for the internally displaced, refugees and their host communities in program locations in Sudan. S/he will directly supervise project monitoring, data collection, analysis, validation and evaluation, to track program performance and inform program decision-making and future planning. The MEAL Coordinator will provide support to program sector staff in the production of accurate and high quality reports, development and strengthening of accountability mechanisms and learning within and across program sectors, and promotion of community engagement.



Technical Leadership and Systems Development—30%

· Support the development, measurement, and reporting of qualitative and quantitative output, outcome, objective, and goal-level performance indicators with targets for all the country program.

· Help develop a country wide theory of change/results chain integrating all ARC’s activities and grants in Sudan.

· Develop a Country Monitoring and Evaluation, Accountability and Learning Framework and Plan.

· Define and/or develop specific tools and processes, methodologies and tools for planning, monitoring, evaluation, learning, accountability and reporting.

· Support the management team in developing a Country Monitoring Dashboard that will integrate critical indicators of program results and budget spending rates.

· Oversee the development, on-going modifications, strengthening and functioning of the country-level data management.

· Help identify and design innovative practices to improve organizational efficiency and effectiveness in M&E and general project management.

· Lead the development of and apply knowledge on information and communication technologies – DHIS2 and CommCare - for data collection, analysis and database management.

Monitoring & Evaluation—30%

· Provide technical guidance and oversight in the data collection, collation and feedback activities.

· Develop and help implement appropriate data collection and analysis instruments and methodologies, and data/information dissemination/utilisation plans.

· Coordinate data collection activities such as rapid assessments, market studies, baseline data collection surveys, special studies, and other research activities.

· Represent ARC in different forums on M&E related issues when required.

· Provide support to any M&E and program activities as may be required by the management.

· Implement any recommendation issued by the management team and the ARC M&E Technical Advisor regarding M&E activities.

Accountability & Learning—20%

· Ensure staff fully understand and promote accountability in communities, through training and coaching.

· Ensure effective system for complaints handling and feedback mechanisms are in place and fully functioning. Undertake periodic analysis complaints and circulate for wider learning and improvement.

· Conduct monitoring visits in program areas to monitor the quality of program interventions against planned objectives and minimum standards.

· Compile lessons learned, success stories and best practices, and contribute to the development of promotional material, publications, and progress reports.

· Contribute to the proactive dissemination and use of knowledge gained through M&E activities, to enable program improvement and influence the strategic development of future programs and activities.

· Participate and contribute to management decision making processes by availing all the program information acquired from the M&E activities.

· Support program implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.

Capacity Building & Supervision—20%

· Supervise the M&E staff, provide coaching and opportunities for development. Conduct performance reviews at end of fiscal year.

· Strengthen M&E capacities of all program staff at on a continuous basis through on job training and mentoring.

· Design and provide M&E specific technical training as required to insure continuous organizational learning.

· Participate in M&E-related regional conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of development evaluation.


· 3-5 years of experience in results based monitoring and evaluation, accountability & learning in development programs;

· Experience coordinating QA/ME activities at head office of an INGO;

· Graduate degree preferred in a relevant field (economics, sociology, social studies, management, demography etc.).

· Post graduate training in development monitoring and evaluation required;

· Experience in capacity building and training highly desirable;

· Experience conducting research, including the use of qualitative and quantitative research methodologies and data collection and analysis instruments;

· Knowledge of multidimensional poverty and wellbeing analysis highly desirable;

· Technical knowledge in some of the following program sector at least three of the following sectors required: Health & Nutrition, Livelihoods and Economic recovery, WASH;

· Experience working with international donors and grants highly desirable;

· Fluency in written and spoken English required;

· Strong computer literacy (Excel, Word, MS Project, SPSS, STATA and/or other statistical applications)

· Strong demonstrated writing, editing, and analytical skills; ability to communicate clearly and efficiently.

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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: ARC - American Refugee commitee
  • Location: Nyala (Sudan) | Sudan
  • Grade: Mid level
  • Occupational Groups:
    • Education, Learning and Training
    • Public Health and Health Service
    • Monitoring and Evaluation
    • Accounting (Audit, Controlling)
  • Closing Date: 2016-01-29

What does it mean?

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