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Program Manager I - MEAL, C. African Interreligious Peacebuilding Partnership

Bangui (Central African Republic)

About CRS:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.


Catholic Relief Services (CRS) operates in the Central African Republic in a challenging and complex humanitarian crisis environment, and has been working in the country since 2007, with the main office in the capital Bangui and current field offices for a USAID-funded program in the cities of Obo, Zemio, and Rafai in the southeast of the country, and Bossangoa and Bouar in the northwest. CRS expanded programming to Bossangoa, Boda and Bouar to respond to the emergency and early recovery needs of the conflict-affected population, who continue to be severely impacted by the political transition following the coup of March 2013. CRS’s current program portfolio includes: community-based early warning systems, food security, agriculture recovery, livelihoods/cash assistance, and social cohesion/peacebuilding.

In 2015, CRS, World Vision, Aegis Trust, Islamic Relief, and the Central African Interreligious Platform formed an interfaith consortium designed to lead peacebuilding and recovery efforts in the Central African Republic. This consortium has recently been awarded funding by USAID to support civil society, government and private sector actors to promote peace in CAR through a project titled the ‘Central African Interreligious Peacebuilding Partnership’ (CIPP). The consortium, with support from USAID and new private sector partners, will work together towards the following objectives as defined by the CIPP project framework:

  1. Central African institutions assert their leadership role in building peace in CAR;
  2. Livelihood security is strengthened as a foundation for peace;
  3. Trauma healing and peace education programs contribute to social cohesion.

Primary Responsibilities:

Support to strengthen the capacity of project and partner staff on MEAL in line with CRS and donor standards; generate quality strategic monitoring and evaluation information in a timely manner to influence programming and decision making; promote program accountability, learning and sharing among staff, partners and stakeholders; assist the Project Director in the areas of advocacy and donor-relations through the development of creative and timely reports to targeted audiences; ensure compliance with donor branding and marking plans; support the professional development of the national staff MEAL officer with the goal of transferring MEAL responsibilities at the end of assignment; work with external research partners (USIP, Palo Alto University, Johns Hopkins University) to assess various components of the project.

Job Responsibilities:

Design, develop and implement the MEAL system

· Coordinate the design and development of the Monitoring, Evaluation, Accountability, and Learning (MEAL) system utilizing the standard CRS SMILER tool as well as other M&E guidance and tools.

· Ensure the establishment and continual improvement of the MEAL system according to CRS MEAL policies and procedures and CRS Data Privacy and Protection Guidelines.

· Ensure the collection and analysis of accurate data (quantitative and qualitative), including data relative to the use of financial resources, to be used in decision-making for improved program performance.

· Ensure the reliable and accurate count of different categories of project participants based on the definitions and procedures of the Agency.

· Design, plan and conduct surveys and routine monitoring activities; analyze and share results with relevant stakeholders, providing French/English support where needed.

· Conduct performance evaluations in terms of relevance, effectiveness and efficiency of the program.

· Participate in the design, implementation and analysis of final evaluation surveys in collaboration with external consultants.

· Ensure the visualization of the results and impact of programs with graphics, photos, videos and maps – ensure that staff respect the Agency policy on images and video of beneficiaries.

· Provide input as needed on project plans and budgets to ensure that MEAL activities are realistic and budgeted for.

· Ensure that the MEAL system is compliant with USAID regulations and conforms to United States Institute of Peace Initiative to Measure Peace and Conflict Outcomes indicators.

· Ensure that the project conducts an annual MEAL self-assessment in accordance with CRS guidelines and develops a corresponding MEAL Action Plan to address identified weaknesses.

Participation and Responsibility

· Ensure active participation of beneficiaries and other stakeholders in the MEAL process to the extent possible in accordance with Agency policy and best practices.

· Provide analysis and take into account the information needs of communities, project participants and other stakeholders in the MEAL system.

· Ensure transparent and effective targeting of project beneficiaries based on clear criteria and participatory methods.

· Assist program managers to design and develop effective mechanisms for collecting and responding to feedback from the communities and project beneficiaries.

· Facilitate the conduct of participatory community assessments, using the Appreciative Inquiry approach and the conceptual framework of Integral Human Development (IHD).

· Support communities in the design and implementation of their own system of monitoring and evaluation to the extent possible in accordance with Agency policy and best practices.

· Assist John Hopkins and Palo Alto University researchers in the assessment and evaluation of the trauma healing approach.

• Assist Aegis Trust in the assessment and evaluation of the peace education approaches.

• Assist USIP researchers in the development of appropriate peacebuilding indicators.

Learning and knowledge management

· Organize meetings/workshops for critical thinking and learning to guide decision-making and action in accordance with CRS’ MEAL policy.

· Ensure the identification, documentation, sharing and adoption of best practices and lessons learned.

Institutional Strengthening

· Assist the MEAL Officer to implement MEAL plans and to facilitate evidence-based program decisions.

· Provide technical assistance (TA), when needed, and/or identify technical resources to assist in institutional strengthening activities.

· Identify partners’ TA requirements through field visits and other means.

· Organize MEAL capacity building activities such as trainings, workshops and other visits for learning.


· Coordinate synergies between MEAL and other technical sectors of the program.

· Establish appropriate linkages especially with program partners.

· Represent the program in various forums and foster partnership with other stakeholders, particularly those supported by the USAID Mission.

Programming and Management

· Organize support to communications initiatives being planned and undertaken by CRS/CAR’s programming areas.

· Provide support to the review of donor reports and publications, as needed.

· Advance the use of Information and Communication Technology for Development (ICT4D) within the CIPP MEAL system where appropriate.

· Manage, as needed, communications-related consultants, such as photographers.

· Work closely with other CRS/CAR program managers to ensure that communications, including branding, is included (and well-justified) in project proposals, and that any necessary budget provisions are made.

Mentoring and Supervision

· Contribute to feedback for the MEAL Officer’s performance management plan. Provide technical coaching of MEAL Officer.

· Strengthen the capacity of programing staff in key project management principles, tools and approaches and ensure that these new skills are utilized on the job.

· Promote the development of high-performing national program staff to assume greater levels of responsibility.

· Communicate and liaise effectively with partners as needed to ensure effective program implementation.

Agency-Wide Competencies (for all CRS staff):

These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

· Serves with Integrity.

· Models Stewardship.

· Cultivates Constructive Relationships.

· Promotes Learning.

Program Manager Competencies:

These are rooted in the mission, values, and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results.

· Sets clear goals and manages toward them.

· Collaborates effectively with staff and stakeholders.

· Manages financial resources with integrity.

· Applies program quality standards to project design and organizational learning.

MEAL Competencies:

These are rooted in the mission, values, and principles of CRS and used by each MEAL staff to fulfill his or her responsibilities and to achieve the desired results.

· MEAL in Design

· Monitoring

· Evaluation

· Accountability

· Learning

· Analysis and Critical Thinking

· ICT for MEAL

· MEAL Management

Emergency Competencies:

These are rooted in the mission, values, and principles of CRS and used by each staff working in emergencies to fulfill his or her responsibilities and to achieve the desired results.

· Communicates strategically under pressure.

· Manages stress and complexity.

· Actively promotes safety and security.

· Manages and implements high-quality emergency programs.

Supervisory Responsibilities:

MEAL Chargé du Project.

Key Relationships:

Internal: CIPP Project Director, CIPP Deputy Project Director, Head of Programs, Program Managers, MEAL Officer, CAR MEAL Manager.

External: Local Caritas program staff, Program Managers and M&E staff, CARO and Headquarters Technical Advisors; other official structures as appropriate, representatives of other humanitarian agencies; United States Institute of Peace; as well as Johns Hopkins, Palo Alto University and other researchers affiliated with the project.


· Master’s Degree in relevant social science field.

· 3 years of experience working in international development, M&E and/or peacebuilding preferred, with a good understanding of and experience working with affected communities in conflict settings. Experience working with grants funded by USAID preferred.

· Have good report writing skills and proof of experience in writing reports.

· Have advanced descriptive statistics and statistical inference knowledge (select and perform appropriate statistical tests to remove the evidence of differences between results or between groups (experimental and control).

· Be able to design and develop effective questionnaires for quantitative surveys and interview guides for qualitative studies.

· Be able to design and develop tools for storing and processing data from routine and survey data: create and manage databases using Excel, Access or other similar data management means, and create and effectively structure survey data files.

· Possess knowledge of advanced techniques for random sampling, including the estimation of sample size, calculation of weights, calculation of the estimation errors, and confidence intervals.

· Experience of effective interaction with local and national institutions, government departments and business service providers.

· Be conversant with current models and practice around the peacebuilding and social cohesion.

· Practical application of cross cutting themes like gender mainstreaming and gender competence, M&E, advocacy.

· Proven experience of using participatory tools and methodology.

· Ability and proven experience transferring knowledge through formal and informal training.

· Ability and willingness to work and live in diverse, challenging and potentially unstable environments.

· Ability to work independently, but also coordinate effectively as part of a team.

· Ability to lead a multi-cultural team and work within a multi-cultural consortium.

· Strong analytical, organizational, and management and leadership skills.

· Experience with capacity strengthening and partnership building.

· Capacity to work closely with, understand, and support local Church partners.

· Strong computer skills (Word, Excel, Outlook and Power Point).

Physical Requirements/Environment:

The position is based in Bangui, with national and international travel, as required. Travel within CAR includes areas with limited amenities.

Foreign Language Required:

Excellent French and English language oral and written communication skills required; knowledge of Sango, Fulani or other local languages desired.

Disclaimer Clause:

This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Due to the environment of the job location, this position is a non-accompanied post

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.


Apply online:

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: CRS - Catholic Relief Services
  • Location: Bangui (Central African Republic)
  • Grade: Mid level - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • External Relations, Partnerships and Resource mobilization
    • Monitoring and Evaluation
    • Operations and Administrations
  • Closing Date: 2016-02-15

What does it mean?

Click "SAVE JOB" to save this job description for later.

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