Project Officer, Data Integrity
Damak | Nepal
Position Title : Project Officer, Data Integrity
Duty Station : Damak, Nepal
Classification : Professional Staff, Grade P2
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 20 March 2016
Established in 1951, IOM is the leading inter-governmental organization in the field of migration
and works closely with governmental, intergovernmental and non-governmental partners. IOM
is dedicated to promoting humane and orderly migration for the benefit of all. It does so by
providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Applications from qualified female
candidates are especially encouraged. For the purpose of the vacancy, the following candidates
are considered as first-tier candidates:
- Internal candidates
- Qualified applicants from the following NMS countries:
Antigua and Barbuda, Benin, Bahamas, Botswana, Belize, Cabo Verde, Czech
Republic, Djibouti, Micronesia (Federated States of), Gabon, Gambia,
Guyana, Israel, Iceland, Cambodia, Comoros, Lesotho, Luxembourg, Libya,
Montenegro, Marshall Islands, Mongolia, Maldives, Namibia, Nauru, Papua
New Guinea, Paraguay, Seychelles, Suriname, El Salvador, Swaziland,
Timor-Leste, Holy See, Saint Vincent and the Grenadines, Venezuela
(Bolivarian Republic of), Vanuatu, Samoa
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of
providing resettlement opportunities to 85,000 or more refugees each year. IOM provides a
range of services and support to the USRAP including, but not limited to, case processing,
migration health assessments, cultural orientation training, organized transportation and
administration of a travel loan and collections program. Some 1200 multi-disciplinary staff
members work in support of the USRAP which has an annual budget in the range of USD 200
million. The Department of Operations and Emergencies (DOE), specifically the Resettlement
and Movement Division (RMM), has the organizational responsibility to provide direction,
oversight and guidance to IOM’s global support to all resettlement programs.
Under the United States Refugee Admissions Program (USRAP), the Resettlement Support
Center (RSC) provides critical support and processing services for refugee resettlement to the
US. As part of an MOU between IOM and the US State Department Bureau for Population
Refugees and Migration (PRM), IOM manages the RSC for South Asia (SA). RSC SA manages
US resettlement activities in Afghanistan, India, Nepal Pakistan and Sri Lanka. RSC SA
prepares refugee applications for adjudication by and provides support to visiting US Citizenship
and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides
information about arriving refugees to resettlement agencies in the US and offers Cultural
Orientation (CO) training to refugees departing for the US.
Under the general supervision of the Project Manager, RSC SA, and the direct supervision of
the Deputy Project Manager, RSC SA and in coordination with the Information Management and
Technology Unit, Head of Sub-Office (HoSO) and Resource Management Officer, the
successful candidate will be based in Damak, Nepal and will have the following duties and
Core Functions / Responsibilities:
- Supervise all RSC SA Information Technology and Communication (ITC) and data
integrity activities, including, but not limited to, reporting, data quality assurance and application
management. In this capacity, oversee hiring, providing training, assigning duties and giving
feedback to staff members on their performance on a regular basis to ensure high quality work
and the accurate completion of data integrity duties.
- In coordination with the Deputy Project Manager, RSC SA, serve as the RSC SA WRAPS
Administrator and technical focal point with the Refugee Processing Center (RPC) in Arlington,
- Serve on the WRAPS and ITC training teams and ensure that staff members are familiar
and compliant with all required system procedures.
- Create and maintain statistical reports using SQL Server Reporting Services (SSRS) for
distribution to RSC supervisors and external partners. Use automated subscriptions to circulate
regular reports via e-mail.
- Perform daily, weekly, monthly and as assigned quality control of RSC SA data entry into
the Worldwide Refugee Admissions Processing System (WRAPS). Maintain a web-based
quality assurance application for real-time verification of data entry by staff. Ensure efficient
processing of urgent and sensitive cases and troubleshoot WRAPS access problems during
RSC SA circuit rides and/or deployments.
- Serve as the RSC SA focal point for global data reconciliation efforts between the
Refugee Processing Center in Washington and the Migrant Applications Unit in IOM Manila.
Serve as a focal point for establishing and identifying key performance metrics for the purpose
of monitoring and evaluation and identifying bottlenecks or gaps in the processing pipeline.
- Represent RSC SA at meetings as needed, including with US and UN officials. Prepare
reports, briefings, background information, narratives and statistical reporting as necessary and
required. Represent ITC and RSC Reports Units at meetings and prepare briefings, trainings,
and background information.
- Serve as ITC Focal Point for IOM Nepal. Design, implement, administer, and maintain
network connectivity (LAN/WAN/Wireless access points/VoIP/VPN/Servers) for all IOM Nepal
sites. Monitor mission-critical servers and systems, ensuring their performance and availability.
Maintain the ITC inventory and documentation for hardware and software. Ensure the data is
properly backed up and an ITC Disaster Recovery plan is written and tested. Assist mission and
RSC management in the planning and evolution of ITC infrastructure, identifying and proactively
recommending required upgrades and modifications.
- Maintain and ensure the confidentiality and integrity of all RSC-related information by
implementing control procedures in line with USRAP standards of conduct and data protection
rules. Alert the Deputy Project Manager, RSC SA of any non-compliance to SOPs or codes of
conduct by RSC staff members.
- Regularly monitor, propose and implement all necessary modifications in compliance of
the information management systems and infrastructure as per IOM ITC policies, standards and
best practice for high performance, reliability and information security. Support the overall
development of RSC SA and ITC Nepal by suggesting potential improvements to processing
- Perform such other duties as may be assigned.
Required Qualifications and Experience:
• Master’s degree in Information Technology or a related field from an accredited academic
institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.
• Experience in resettlement operations, particularly in USRAP;
• Experience in managing IT or technical projects;
• Strong knowledge of WRAPS;
• Experience in database programming and applications such as Access and SQL, and
graphical and presentation software;
• Experience producing high-quality reports, excellent computer skills and proficient in
• Experience in website development and management.
Fluency in English is required. Working knowledge of Nepali is an advantage.
• Accountability – takes responsibility for action and manages constructive criticisms
• Client Orientation – works effectively well with client and stakeholders
• Continuous Learning – promotes continuous learning for self and others
• Communication – listens and communicates clearly, adapting delivery to the audience
• Creativity and Initiative – actively seeks new ways of improving programmes or services
• Leadership and Negotiation – develops effective partnerships with internal and external
• Performance Management – identify ways and implement actions to improve performance of
self and others.
• Planning and Organizing - plans work, anticipates risks, and sets goals within area of
• Professionalism - displays mastery of subject matter
• Teamwork – contributes to a collegial team environment; incorporates gender related needs,
perspectives, concerns and promotes equal gender participation.
• Technological Awareness - displays awareness of relevant technological solutions;
• Resource Mobilization - works with internal and external stakeholders to meet resource needs
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and security clearances.
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 20 March 2016 at the latest, referring to this advertisement.
For further information, please refer to:
In order for an application to be considered valid, IOM only accepts online profiles duly
Only shortlisted candidates will be contacted. You can track the progress of your application on
your personal application page in the IOM e-recruitment system.***
From 07.03.2016 to 20.03.2016
Requisition: VN 2016/47 (P) - Project Officer, Data Integrity (P2) - Damak, Nepal (54757417) Draft
Posting: Posting NC54757418 (54757418) Released
Posting Channel: Internal Candidates