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Project Coordinator

Islamabad (Pakistan)

Position Title : Project Coordinator

Duty Station : Islamabad, Pakistan Classification : Professional Staff, Grade P3

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 09 May 2016

Established in 1951, IOM is the leading governmental organization in the field of migration and works closely with governmental, intergovernmental and governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Benin, Bahamas, Botswana, Belize, Cabo Verde, Czech

Republic, Djibouti, Micronesia (Federated States of), Gabon, Gambia, Guyana, Iceland, Cambodia, Comoros, Lesotho, Luxembourg, Libya, Montenegro, Marshall Islands, Mongolia, Maldives, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Suriname, El Salvador, Leste, Holy See, Saint Vincent and the Grenadines, Venezuela (Bolivarian Republic of), Vanuatu, Samoa


The United States Refugee Admissions Program (USRAP) wide with a target of providing resettlement opportunities to 85,000 or more refugees each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. Some 1200 disciplinary staff members work in support of the USRAP which has an annual budget in the range of USD 200 million. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight and guidance to IOMs global support to all resettlement programs.

Under the United States Refugee Admissions Program, the Resettlement Support Center (RSC) provides critical support and processing services. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC South Asia. RSC South Asia processes refugees in Afghanistan, India, Nepal, Pakistan and Sri Lanka. The RSC prepares refugee applications for adjudication by US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information of arriving refugees to resettlement agencies in the U.S. and offers Cultural Orientation (CO) training to refugees bound for the US.

Under the general supervision of the Project Manager, RSC South Asia and Head of

Operations, South Asia, and the direct administrative supervision of the Chief of Mission,

Pakistan and technical supervision of the Deputy Project Manager, RSC South Asia, the successful candidate will be based in Islamabad, Pakistan and will have overall responsibility for USRAP RSC and resettlement (operations/movements) activities in Pakistan. In that capacity, they will have the following duties and responsibilities:

Core Functions / Responsibilities:

  1. Provide daily management and oversight of all RSC and resettlement activities and staff working in Pakistan, including hiring and providing training and technical assistance, assigning duties and giving feedback to staff members on their performance on a regular basis.

  2. In coordination with the Head of Operations, South Asia, oversee refugee resettlement programme departures to the US, Canada, Australia, Europe and any other countries of resettlement.

  3. Coordinate and provide support to IOM staff members and USCIS Refugee Affairs Division officers in Pakistan on circuit ride scheduling, file management, interpreter coordination, access permissions, housing, transport, working space, work equipment and other issues as required.

  4. Facilitate the reception of refugees originating from remote locations or satellite cities and implement onward international travel arrangement to the countries of resettlement, securing travel documents and exit permissions if needed. Manage and supervise all aspects of IOM departure activities at the airport, including pre-embarkation and airport processing.

  5. Implement and supervise procedures related to movement operations applications such as iGATOR and MIMOSA and provide inputs on the implementation of departure systems for the Mission.

  6. Ensure compliance with IOM agreements with airline carriers to ensure cost movements of refugees in coordination with Resettlement and Movement Management Department (RMM).

  7. Collaborate with RSC South Asia and resettlement South Asia counterparts on issues while being aware of relevant program rules, guidelines and Standard Operating Procedures. Ensure efficient processing of urgent and sensitive cases and seamless oversight of RSC and resettlement activities through proper handover to a designated staff member when out of the office. Review procedures and streamline or clarify them as necessary.

  8. Ensure the Project Manager and the Deputy Project Manager, RSC South Asia and Head of Operations, South Asia, are aware of the daily activities of IOM staff members in South Asia, including, but not limited to, providing: summaries of interview schedules, numerical and thematic goals, targets and achievements, information on Pakistan policies and information and clarification on issues with cases or schedules in Pakistan.

  9. Prepare and distribute monthly movements’ reports, including status reports for each resettlement country, and report on airline usage and project codes. Prepare other reports, briefings, background information, narratives and statistical reporting as necessary and required.

  10. In coordination with the Deputy Project Manager, RSC SA, and Head of Operations, South Asia, liaise with IOM Pakistan and external partners in Pakistan, including US agencies, US Embassy management, the US Embassy Consular Affairs Division, the United Nations High Commissioner for Refugees (UNHCR), and relevant NGOs, contractors and other governments to ensure the success of RSC and resettlement activities in Pakistan. Coordinate departure activities with the IOM Migrant Health Division (MHD), RSC SA, government partner agencies and resettlement countries’ diplomatic missions.

  11. Represent RSC SA and IOM at meetings as needed, including with level US and UN officials. Prepare reports, briefings, background information, narratives and statistical reporting for meetings as necessary and required. Keep management informed on the dialogue with partners.

  12. Ensure compliance of IOM staff members with necessary security measures, including those required by the Staff Security Unit (SSU), UN Department of Safety and Security (UNDSS), and the US Embassy in Pakistan.

  13. Maintain and monitor confidentiality of all USRAP matters to ensure programme integrity by following the USRAP standards of conduct and IOM data protection rules. Take necessary measures to prevent and mitigate fraud in RSC and resettlement activities in Pakistan.

  14. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Masters degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with five years of relevant professional experience; or

• University degree in the above fields with seven years of relevant professional experience.


• Management experience within the USRAP, particularly in relation to RSC and resettlement activities such as field or office management, operations, circuit ride screening, USCIS support and departure services;

• Experience working with profile, risk and sensitive program beneficiaries, and experience with expedite systems;

• Demonstrated proficiency with such systems as the World Wide Refugee Admissions

Processing System (WRAPS), MIMOSA and iGATOR;

• Sound knowledge of program implementation and familiarity with IOMs administrative, financial and business rules and practices;

• Excellent computer skills and proficiency in spreadsheet and database applications;

• Knowledge of the region is an advantage.


Fluency in English is required. Working knowledge of Pashto is an advantage.

Desirable Competencies:


• Accountability – takes responsibility for action and manages constructive criticisms

• Client Orientation – works effectively well with client and stakeholders

• Continuous Learning – promotes continuous learning for self and others

• Communication – listens and communicates clearly, adapting delivery to the audience

• Creativity and Initiative – actively seeks new ways of improving programmes or services

• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others.

• Planning and Organizing - plans work, anticipates risks, and sets goals within area of


• Professionalism - displays mastery of subject matter

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.

• Technological Awareness - displays awareness of relevant technological solutions;

• Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Interested candidates are invited to submit their applications via PRISM, IOM Recruitment system, by 09 May 2016 at the latest, referring to this advertisement.

For further information, please refer to:


In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM recruitment system.

Posting period:

From 26.04.2016 to 09.05.2016

Requisition: VN 2016/93 (P) - Project Coordinator (P3) - Islamabad, Pakistan (54790482) Released

Posting: Posting NC54790483 (54790483) Released

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: IOM - International Organization for Migration
  • Location: Islamabad (Pakistan)
  • Grade: Mid/Senior - Internationally recruited position - Mid/Senior level
  • Occupational Groups:
    • Operations and Administrations
    • Public Policy and Administration
    • Project and Programme Management
    • Operations and Administrations
    • Public Policy and Administration
  • Closing Date: 2016-05-09

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