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Protection Manager - Mariupol, Ukraine



DRC is an international non-governmental organization (NGO) which provides protection and promotes durable solutions for refugees and displaced people worldwide suffering from the effects of war and humanitarian crises. We operate in more than 35 countries servicing over 1.5 million people. DRC is rated as the 3rd best NGO in the world by The Global Journal. The award was given based on our reputation for operating in some of the most challenging operational environments as well as on the significant increase in activity and institutional donor funding experienced in recent years.

For further details, please visit our webpage.

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified  Protection Manager with humanitarian field based experience in IDP context, in particular in the areas of legal counselling, child and adolescent protection, and protection monitoring.

About the role

The Danish Refugee Council (DRC) responded to the humanitarian crisis in Ukraine since autumn of 2014 and launching emergency humanitarian assistance for internally displaced persons (IDPs) and conflict affected in southern Zaporizhia Oblast (Berdyansk office), southwestern Donetsk Oblast (Mariupol office) and 5 other offices nationally. The specialized unit of the Danish Demining Group (DDG) has a mine risk education (MRE) programme operating out of the Mariupol and Severodonetsk field offices. The DRC representative office is located in Kyiv.

In southern Donetsk and Zaporizhia regions, activities include light to heavy shelter repairs, livelihoods, and protection activities through legal assistance, psychosocial support (PSS), child protection, information, and mine risk education (MRE). Donors include OFDA, UNHCR, and UNICEF. The Protection Manager (Mariupol) works as part of the Danish Refugee Council (DRC) team under the supervision of DRC’s international Head of Office in Mariupol, and in close coordination with the Protection Program Manager in Slovyansk (who acts as the Protection focal point nationally). The Protection Manager is based in Mariupol with frequent visits to the field sites, depending on the security situation.

The Protection Manager (Mariupol) has overall responsibility for the implementation of all DRC protection activities in the GCA (Government Controlled Area) southern Donetsk Oblast and Zaporizhia Oblast, directly managing protection teams. This position will be primarily responsible for starting up a new 1 year child protection, psychosocial support and legal assistance focused project, working with a national team and a local implementing partner, as well as wrapping up 3 recently completed projects to ensure high quality evaluation, reporting and lessons learned. The Protection Manager in Mariupol will support with nationalisation of the Protection Manager position and to that effect will have a key role in building the capacity of the national Protection Team Leader,

Your main duties and responsibilities will be:

     Strategy and Programme Development

  • Actively contribute to the development of the protection strategy for DRC Ukraine, regular protection analysis and thematic assessments, and drafting of new protection-focused project proposals.
  • Lead the strategic development of the DRC Protection Programme in the area of operation.

    Project Implementation

  • Responsible for timely and quality implementation of all protection activities under the ongoing projects in the area of operation.
  • Prepare and regularly review project work plans, and ensure that all protection staff and counterparts are familiar with and adhere to the plans.
  • In close coordination with and support from the Protection Manager/Slavyansk, develop relevant technical protection documents, guidelines and tools required for the projects.
  • Actively promote and contribute to the development of protection referral pathways for southern Donetsk GCA.
  • Conduct regular field visits to monitor project implementation and to support protection field teams.
  • Ensure proper cooperation with other organizations and delivery of quality services.

    Budgeting and financial management

  • Manage the relevant budget lines and oversee related procurement for all DRC protection projects  implemented in the area of operation in compliance with donor and DRC guidelines, with support from DRC Administration & Finance team.
  • Support the Head of Programme in regular budget reviews for protection activities and in drafting accurate budgets for new project proposals.

    Staff Management

  • Coordinate the recruitment of local project staff.
  • Directly manage a team of national protection staff; provide support and guidance to national staff
  • Provide protection training and technical support to other DRC / DDG departments in Mariupol.

    Training & Capacity Building

  • With support from, and in coordination with the Slavyansk Protection Manager, provide relevant training and technical guidance to all protection staff in Mariupol

     Ensure implementation of the national staff capacity building strategy, in particular to nationalize the position of Mariupol Protection Manager to the present Protection Team Leader in Mariupol.

  • With support from, and in coordination with the Slavyansk Protection Manager, develop and deliver practical, context-tailored training for local duty bearers, other DRC units and NGO stakeholders in accordance with DRC’s commitments under the ongoing protection projects.

    Coordination and Representation

  • Stay up-to-date with developments in humanitarian response in the area of operations, and keep an updated mapping and contact list of key stakeholders.
  • Establish and maintain good collaboration with key duty bearers, project counterparts and humanitarian agencies in the area of operation.
  • Represent the DRC at all relevant coordination fora with partner organizations as well as duty bearers.Safety
  • Maintain good awareness of the political context, the dynamics of humanitarian intervention, and keep up-to-date with the events in NGCA (Non-Government Controlled Area), as well as in GCA Ukraine.
  • Comply with DRC Ukraine Safety SOPs (standard operating procedures).
  • With support from the Logistics Officer and the Safety Assistant oversee all staff movement plans, ensure that all project staff are trained in and comply with the safety protocols.
  • Ensure close coordination and information sharing on safety issues within DRC and with other humanitarian actors.Reporting &
  • Produce high quality and timely reports for DRC internally and draft donor reports within agreed deadlines, cooperating with and responding to requests from the DRC Grants Manager.
  • Comply with all relevant DRC policies and procedures, particularly with respect to child protection and the code of conduct.

About you

To be successful in this role we expect you to have 5+ years humanitarian field based experience working with NGOs and/or UN agencies in the protection sector in IDP context, in particular in the areas of legal counselling, child and adolescent protection, and protection monitoring. All employees should master DRC's core competencies: Communicating, Taking the lead, Collaborating, Striving for excellence and Demonstrating integrity.

Moreover, we also expect the following:


  • Experience with budget management, navigating financial systems and payments, and contracts management.
  • Experience with project cycle management and project management tools such as logical frameworks, work plans, and monitoring and evaluation plans.
  • Strong staff management skills and experience in capacity building of national protection staff and coutnerparts
  • Strong experience with/ ability for project oversight with an emphasis on local partner supervision.
  • Ability to draft high quality proposals and donor reports for donors including, but not limited to UNHCR, DfID, ECHO/EC, USAID etc
  • Strong computer skills (Excel, Microsoft, PowerPoint and Outlook);
  • Fluent written and spoken English is mandatory.
  • Familiarity with the eastern Ukrainian context and protection issues therein. Previous experience working in the former Soviet Union a strong advantage.
  • Experience working with the protection cluster a strong plus
  • Degree in social work, human rights or other related subject area
  • Ability and willingness to maintain regular presence at project sites and to work during irregular working hours.
  • Ukrainian or Russian proficiency is a strong plus.

We offer

Contract length: 6 months

Level: A14

Designation of Duty Station: Mariupol, Donetsk oblast (unaccompanied/non-family duty station)

Start date: Asap, ideally 1 July 2016

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. For questions regarding the vacancy please contact the DRC Ukraine Country Director, Krista Zongolowicz,

Application process

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 28 June 2016

If you have questions or are facing problems with the online application process, please contact

For further information about the Danish Refugee Council, please consult our website

Please visit to apply. Applications sent by email will not be considered. For general information about the Danish Refugee Council, please consult WWW.DRC.NGO. Please contact if you have questions to the application process or experience problems with your online application.
Salary and conditions is in accordance with Danish Refugee Council’s Terms of Employment for Expatriates
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: DRC - Danish Refugee Council
  • Location: Mariupol
  • Grade: Mid/Senior
  • Occupational Groups:
    • Legal - International Law
    • Legal - Broad
    • Human Rights
    • Management, Administration and Finance
    • Civil Society
    • Protection Officer (Refugee)
  • Closing Date: 2016-06-28

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