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Operations Manager- 1 Vacancy based in Kotido (Ugandan Nationals Only)



Mercy Corps has been operating in Uganda since 2006. It has and continues to implement programs in Acholi and Karamoja sub regions. Mercy Corps is taking a community-led, market driven approach to address poverty and food insecurity needs through interventions that get to the root causes and contributing factors of economic vulnerability. Donors include the United States Agency for International Development (USAID), the European Commission (EC), United States Department of Agriculture (USDA) and Swiss Development Cooperation (SDC).


Reporting to the Senior Operations Manager, the Operations Manager will be primarily responsible for overseeing and ensuring the operations and functions of the Field Office to ensure programs run smoothly. The Operations Manager will provide supervision and training functions in the Field Office for staff in all aspects of Logistics including Fleet, Asset, Security, Procurement and HR &Administration. Operations Manager is responsible for compound/equipment maintenance as well as general day to day management of the office.


General Job function

· Support the program with a logistics and procurement plan given the context of both countries and cross-border needs.

· Read the program proposal and help with pricing and tender preparation.

· Contribute to the country strategic planning process and provide regular updates.

· Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances.

· Maintain high ethical standards and treat people with respect and dignity.

· Demonstrate an awareness of his/her own strengths and development needs.

· Interface with stakeholders responsible for coordinating all supply shipments via the appropriate approval processes.

· Communicate with local partners in a manner consistent to the program team in terms of paperwork and documentation of goods.

· Maintain productive relationships with all stakeholders, vendors, suppliers, etc.

Operations Management - Team Management

· Develop the capacity of the team and assist with continued development of a career path for operations staff.

· Facilitate operations aspects of program planning, and upcoming operations resources needs, especially procurements.

· Work with all Mercy Corps staff to ensure smooth introduction and adoption of operational systems.

· Work with finance compliance to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities.

· Assist teams in understanding their roles and responsibilities in terms of interaction with operations.

Operations Management - Assets

· Reads and has a clear understanding of the Mercy Corps Asset Management Manual and all procedures;

· Ensures that procedures outlined in the Mercy Corps Asset Management Manual will be implemented in Field Office.

· Ensure all new Mercy Corps assets in the field office are in the asset register and ensure the appropriate coding and tags are placed on each item.

· Ensures the electronic database is updated monthly and provide an electronic copy to supervisor; A hard copy is printed, signed and filed in the assets folder;

· Advises colleagues on guidelines of Mercy Corps asset and equipment use guidelines.

Operations Management - Procurement

· Has a full understanding of MC procurement policies and formats. Provide training to staff on these policies;

· Enforce proper use of procurement ceilings and approval procedures.

· Ensure that Mercy Corps’ procurement activities are legal and moral.

· Assist Program and Operational personnel in regular procurement planning meetings.

· Oversee the gathering of quotations and bids from the market for PRs as per Mercy Corps standards and formats;

· Interact with contractors, in coordination with the Program.

Operations Management - Security

· Serve as security focal point for the field office, update and implement security policies appropriate for the local context

· Ensure all national and international staff are well-informed of security policies and procedures, including emergency strategies and evacuation plans

· Train the hired security staff on Mercy Corps Security Standard Operating Procedures

· Submit regular security reports to Supervisor on occurring incidents and any security issues/concerns


· A BA/S in Logistics, Administration, Procurement Management, or any relevant business field.

· 5-7 years’ experience in Logistics and Administration management required.

· Experience working in conflict environments.

· Four years’ experience working in international relief and development in logistics and administration, staff supervision and development, training, team building, finance & administration, donor relations, and inter/intra – agency communications. This includes experience living and working overseas and working in remote conditions.

· Excellent computer and communication skills

· Experience managing the development, implementation, administration, and compliance of US Government, ECHO/EC, UN, private foundation, and corporate grants, and related projects.

· Experience in managing the logistics components of a food distribution program

Applications: Submit your application through email to addressed to the Senior HR and Legal Manager, Kampala Head Office on 4th Floor Embassy Plaza, Plot 1188-1190 Ggaba Road. Include a cover letter clearly stating your salary requirements, CV (with 3 referees), and copies of academic qualifications/certificates. Deadline for Submission: Close of business on Thursday, 21st July, 2016. Only short-listed candidates will be contacted by Mercy Corps. MercyCorps is an equal opportunity employer; qualified female candidates are strongly encouraged to apply.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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  • Organization: Mercy Corps
  • Location: Kampala
  • Grade: Mid/Senior
  • Occupational Groups:
    • Management, Administration and Finance
  • Closing Date: 2016-07-21

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