By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Humanitarian Response Officer (Operations)

Damascus (Syria)






UNRWA is a=20 United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million=20 registered Palestine refugees. Its mission is to help Palestine refugees in=20 Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full=20 potential in human development, pending a just solution to their plight. UNRWA=92s=20 services encompass education, health care, relief and social services, camp=20 infrastructure and improvement, microfinance and emergency assistance. UNRWA is=20 funded almost entirely by voluntary contributions. For its international team, UNRWA=20 is seeking to employ a qualified:


Humanitarian=20 Response Officer (Operations)


Vacancy=20 Announcement Number




Deadline=20 for Applications

13=20 December 2016

Duty=20 Station



UNRWA=20 encourages applications from qualified women and welcomes applications from=20 qualified candidates with disabilities.


Under=20 the direct supervision of the Senior Humanitarian Response Officer with=20 strategic direction from Deputy Director for Organizational Support, and as=20 a member of=20 the Emergency Operations Support Team, the=20 incumbent is responsible for the technical management of supply chain,=20 logistics and field missions associated with humanitarian response operations,=20 serving up to 480,000 Palestine refugees=20 and consuming tens of millions of US dollars per annum. In=20 accordance with the established Agency policy and procedures, the incumbent=20 will:


Primary=20 Duties and Responsibilities

=B7      =20 Coordinate=20 and technically supervise all aspects of in-kind humanitarian response=20 operations and the humanitarian response supply chain, including forecasting,=20 procurement, receipt, packing, resource allocation, inventory, logistics and=20 distribution to conflict-affected Palestine refugees; verify and endorse lists=20 of beneficiaries;

=B7      =20 Plan=20 and coordinate with UN humanitarian agencies, the UNRWA Safety and Security=20 Division and the UN Department Of Safety and Security in Damascus all field=20 missions to hard-to-reach and besieged Palestine refugee communities across=20 Syria, act as mission leader where necessary; develop comprehensive knowledge of=20 the access issues and humanitarian needs and  propose new or innovative forms of=20 support as appropriate;

=B7      =20 Work=20 closely with Procurement and Logistics Department, Relief and Social Services=20 Programme and other Department/units as necessary to=20 ensure rigorous management, coordination and compliance with the set rules,  regulations and procedures of the=20 emergency operations;

=B7      =20 Act=20 as focal point for all technical reporting on in-kind response operations,=20 audits and assess in-kind humanitarian response activities; deliver regular=20 reports to UNRWA management and support the Programme=20 Support Unit in reporting to donors and external stakeholders;

=B7      =20 Conduct=20 regular assessments of humanitarian needs among Palestine refugees across Syria;=20 participate in designing appropriate response plans, ensuring appropriate=20 combination and composition of food parcels, non-food items, water and=20 sanitation items and other humanitarian supplies;

=B7      =20 Act=20 as Officer-in-Charge for the Emergency Operations Support Team in the absence of=20 the Senior Humanitarian Response Officer as/when required.


Professional=20 Knowledge and Experience

=B7      =20 A university=20 degree from an accredited educational institution in logistics, management,=20 business/public administration, economics, finance, or other relevant=20 discipline;

=B7      =20 At least six=20 years of relevant experience managing logistics, supply chain or relevant field,=20 of which at least two years at the international level in humanitarian response=20 operations;

=B7      =20 Knowledge of=20 Arabic language.

=B7      =20 Excellent=20 command of written and spoken English.



=B7      =20 Strong=20 leadership and organizational skills

=B7      =20 Demonstrated=20 proficiency in operations, camp/shelter management and  logistics;

=B7      =20 Strong=20 analytical and data management skills;

=B7      =20 Proficiency=20 in standard computer applications used by the Agency;

=B7      =20 Integrity,=20 professionalism and ability to work under pressure.


Desirable=20 Qualifications

=B7      =20 A=20 postgraduate (Master or equivalent) in a related=20 discipline;

=B7      =20 Project=20 implementation, monitoring and evaluation experience;

=B7      =20 Possession=20 of a valid driving license.



When=20 the minimum requirements are not fully met, the Human Resources Department may=20 substitute part of the unmet requirements under UNRWA=92s equivalency=20 determination guidelines with a combination of relevant academic qualification,=20 additional professional training and/or progressive relevant work experience.=20 Note: Work experience alone or formal qualifications with no relevant=20 work experience are not considered sufficient for an equivalency determination.=20


Additional=20 Information

=B7      =20 The=20 incumbent may be required to work beyond the regular working=20 hours;

=B7      =20 The=20 incumbent may be required to travel in UNRWA area of=20 operations


Conditions=20 of Service =20

UNRWA=20 offers an attractive compensation package including annual salary starting at=20 $57,379 single, plus post adjustment of 37.9% (subject to=20 change without notice). Other=20 benefits, subject to eligibility, include education grant, dependency allowance,=20 home leave, pension fund, health insurance and 6 weeks annual leave.=20 Syria=20 is currently a non-family duty station. Staff members based in Syria are entitled to additional benefits, subject to eligibility, including Additional=20 Hardship Allowance, danger pay and R&R leave, currently every 4 weeks=20 (according to the UN classification of the duty station) but subject to change=20 without notice. Initial contract is for one year, with the possibility of=20 further extensions subject to the availability of funds, satisfactory=20 performance and the continuing need for the post.


How=20 to Apply

To=20 start the application process,=20 applicants are required to register at by creating a personal=20 profile and completing UNRWA=20 Personal History Form. Please note that=20 UNRWA only accepts degrees from accredited educational institutions.=20 Only applications received through will be=20 considered. Due to the large number of applications received for UNRWA=20 vacancies, only applicants short-listed for interview will be contacted.


The=20 United Nations does not charge fees at any stage of the recruitment process=20 (application, testing, interviewing, etc). The United=20 Nations does not concern itself with information related to bank=20 accounts.


General=20 Information

UNRWA=20 is a United Nations organization whose staff are expected to uphold the highest=20 standards of integrity, neutrality and impartiality. This includes respect for=20 and commitment to human rights, diversity, and non-violent means of dealing with=20 all kinds of conflict. UNRWA staff are expected to uphold these values at all=20 times, both at work and outside. Only persons who fully and unconditionally=20 commit to these values should consider applying for UNRWA jobs. UNRWA is a=20 non-smoking work environment.


The=20 statutory retirement age for staff entering or re-entering service in the UN=20 Common System after 1 January 1990 is 62 and 65 after 1 January 2014. For=20 external applicants, only those who are expected to complete a term of=20 appointment will normally be considered.


The=20 Agency reserves the right not to make an appointment, to make an appointment at=20 a lower grade, or to make an appointment with a modified job=20 description.


On=20 appointment, all individuals will be asked to sign a self-attestation,=20 confirming that they have not committed, been convicted of, or prosecuted for,=20 any criminal offence and that they have not been involved, by act or omission,=20 in the commission of any violation of international human rights law or=20 international humanitarian law.


Date of=20 issue: 22 November 2016 / HB

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.

  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Damascus (Syria)
  • Grade: P-3, International Professional - Mid level
  • Occupational Groups:
    • Humanitarian Aid
    • Management, Administration and Finance
  • Closing Date: 2016-12-13

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.

Similar Jobs