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Monitoring and Evaluation Officer (Citizens’ Charter Afghanistan Project)

UNDP/UNESP, Kabul, AFGHANISTAN (Afghanistan)

ORGANIZATIONAL LOCATION: UN-Habitat Regional Office for Asia and the Pacific (ROAP)

DUTY STATION: Kabul, AFGHANISTAN; travel to other provinces will be required

DURATION: 4 months upon initial appointment, from January 2017

GRADE: I-ICA 2 (P- 3 Equivalent)


The United Nations Human Settlements Programme, UN-Habitat, has been working within Afghanistan since 1992 with funding support of USAID, Japanese and Australian Governments, EU, DFID, CIDA, Swiss Agency for Development and Cooperation (SDC), Kingdom of the Netherlands and several bilateral donors as well as the World Bank. During this period, its Programme expanded to include a wide range of human settlements initiatives, from small-scale neighbourhood level improvement schemes to community empowerment.

UN-Habitat works in close coordination and cooperation with key urban sector ministries and local authorities, namely, Ministry of Urban Development and Housing (MUDH), Independent Directorate of Local Governance / Deputy Ministry of Municipalities (IDLG/DMM), Kabul Municipality, the Afghan Land Authority (ARAZI), and municipal authorities, in providing technical and professional advisory services, programme and project design and implementation, and capacity building.

The Citizens’ Charter Afghanistan Programme (CCAP) is a Government Program that aims to provide basic services to all citizens of Afghanistan over the next 10 years. UN-Habitat Afghanistan will support and oversee the design and implementation of the urban part of the programme. The Government will provide the resources and support to construct or rehabilitate infrastructure and provide the most important services – drinking water, health, education, electricity, water systems and roads. CCAP is a national programme, implemented by Deputy Ministry for Municipalities (DMM), Kabul Municipality, and other municipalities financed through on-budget mechanisms. The expected overall impact is: “Strengthened local governance and economic development in Afghanistan’s major cities”. Citizens’ Charter in Cities is designed around five main components, as follows:

Component 1: Citizen empowerment through CDCs and Gozar Assemblies;

Component 2: Service delivery and neighbourhood upgrading through neighbourhood planning, block grants and community and municipal contributions;

Component 3: Sustainable municipal revenue enhancement, economic development and job creation;

Component 4: Municipal human and institutional capacity development;

Component 5: Improved national enabling environment and Strengthened DMM.

The Citizens’ Charter aims to improve the relationship between the Government and its people and reduce poverty by providing basic services. By channelling resources and support, the Government will ensure the means to develop villages and cities and the communities will lead the development process and make sure that all men, women, and children are included in development initiatives and activities. Communities will participate in planning, building / rehabilitating the projects, monitoring progress and the Government’s provision of the minimum services.

The Citizens’ Charter in Cities Programme will have four expected results which include:

  • Strengthened municipal capacity and community-based governance

  • Improved living conditions in urban neighbourhoods

  • Increased private sector and household investment in cities and job creation

  • Increased sustainable municipal revenues for service delivery

The project will be putting a great emphasis upon social inclusion of vulnerable groups including women, refugee returnees, IDPs and others. This will be done through enhanced community mapping and wealth ranking exercises, needs identification and gap analysis including more intensive training of all staff and communities.


Monitoring and Evaluation (M&E) Officer will play a key role in provide advice and lead the overall M&E activities of CCAP in central and provincial level. M&E officer will work under direct supervision of Country Programme Manager (CPM), Knowledge Management Officer and with close coordination with CCAP National Overall Team Leader and will be responsible for:

  • Prepare and implement long, medium and short term work plans and indicator for CCAP monitoring;

  • Work with IDLG MIS and M&E team to ensure that staff are adequately trained to fulfil the CCAP MIS and M&E related requirements;

  • Design and maintain a database for the orderly and accessible storage of data;

  • Develop monitoring and reporting tools as required by the program;

  • Prepare necessary M&E forms and formats to capture required data from the field;

  • Conduct regular field visits and ensure efficient flows of information from the field to Kabul head office;

  • Develop and deliver M&E training materials for field level staff and other program stakeholder staff;

  • Support IDLG team for developing reporting system in line with CCAP result framework and Operation Manual.


PROFESSIONALISM: Knowledge and skills on M&E systems, project evaluations, and data quality audit to conduct quality M&E; Knowledge of the Logical Framework Approach to project planning, including ability to set measurable indicators for project monitoring; Knowledge and understanding of theories, concepts and approaches on M&E; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

COMMUNICATION: Logical and English writing capability; excellent written and oral communication skills, demonstrated skills in presenting information to groups of people with diverse educational and training backgrounds; Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match audience; Demonstrates openness in sharing information and keeping people informed.

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.


Advanced university degree (Masters or equivalent) in Economics, Public Policy, Human Settlements, Business Administration, Statistics, or related area. A first-level university degree in combination with a combination of two years professional experience and academic qualifications may be accepted in lieu of the advanced university degree.


At least five years of experience in a monitoring and evaluation. Experience in M&E and project implementation funded by aid agencies desirable. Prior experience with UN funds and programmes on various operational modalities is an added asset. Work experiences in Afghanistan and in the region would be an asset.


Proficient in database management, Word, Excel, email, internet and preferably project management applications.


  • A strong commitment to gender sensitive, social inclusive and pro-poor development work

  • Ability to work with multi-disciplinary team

  • Consultative and empowering working style and willingness to learn from others

  • Willingness to travel as required


Fluency in written and spoken English is required. Knowledge of another UN language and/or Dari/ Pashto would be an advantage.

International Travel (Home-Kabul)**:**

For all international travel that are expected of the M&E officer, a returned air ticket on least-cost economy to Afghanistan, and visa fee will be paid only after completion of the mission and upon submission of Travel Claim form, copy of E-ticket, used boarding passes, visa receipt and other relevant travel documents. Three quotations from the reputable travel agents shall be submitted for UN-Habitat’s clearance prior to purchase of tickets.

Local Transportation:

For local travels that are expected of the M&E Officer, such as vehicle and flight arrangements to provinces will be covered by UN-Habitat.

Travel Advice/ Requirements:

The M&E Officer must abide by all UN security instructions. Upon arrival he/she must attend a security briefing provided by UNDSS. He/she should undertake Basic and Advanced Security Training as prescribed by UNDSS. Regular missions will be undertaken for which UNDSS authorisation must be sought.

Reporting Arrangements:

The M&E Officer shall report to the Country Programme Manager and Knowledge Management Officer and CCAP National Overall Team Leader in UN-Habitat Afghanistan under overall supervision of the Senior Human Settlements Officer based in UN-Habitat/ROAP.

The application should comprise:

Completed UN Personal History Form (P11). Please download the form (MS-Word) from UN-Habitat/ROAP-vacancy website:

  • Cover memo or motivation letter for the position (maximum 1 page).

  • Full resume, indicating the following information:

  • Educational Background (incl. dates)

  • Professional Experience (assignments, tasks, achievements, duration by years/ months)

    All applications should be submitted to:

    UN-Habitat Regional Office for Asia and the Pacific**

    ACROS Fukuoka, 8th Floor

    1-1-1 Tenjin Chuo-ku, Fukuoka, 810-0001 Japan

    Please indicate the Post Title: 17. AFG- CCAP M&E Officer**”** in your e-mail subject.

    Please note that applications received after the closing date stated below, will not be given consideration. Only short-listed candidates whose applications respond to the above criteria will be contacted for an interview. The fee will be determined according to the qualifications, skills and relevant experience of the selected candidate. In line with UN-Habitat policy on gender equity, applications from female candidates will be particularly welcome. Deadline for applications: 27 December 2016

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UN-HABITAT - United Nations Agency for human settlements
  • Location: UNDP/UNESP, Kabul, AFGHANISTAN (Afghanistan)
  • Grade: Mid/Senior - Internationally recruited position - Mid/Senior level
  • Occupational Groups:
    • Accounting (Audit, Controlling)
    • Public Policy and Administration
    • Operations and Administrations
    • Monitoring and Evaluation
  • Closing Date: 2016-12-27

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