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Humanitarian Emergency Affairs (HEA) Manager

Nairobi | Kenya (Kenya)


The incumbent will provide leadership for the development of emergency response Humanitarian Emergency Affairs (HEA) capacity in World Vision Somalia. In the event of humanitarian emergency, the HEA Manager will lead the National Disaster Management Team in the development of a response strategy and plan, coordinating action between different departments in support of timely, accountable and effective response. The incumbent will ensure high-quality reporting to donors and other external stakeholders during emergency response.

The position-holder will spearhead emergency preparedness planning in support of timely and effective emergency responses. He/she will establish response teams at national office and field level, providing training and mentoring. He/she will champion staff and partner capacity building and continuous learning to ensure high-quality response which aligns with industry standards/competencies employs emerging best practice. The position holder will monitor early warning information, updating regional tracking mechanisms and advising WV Somalia leadership in the event in significant change in context.

The position will be the key focal point for internal and external stakeholders for issues related to capacity development for emergency response, early warning information, prepositioning exercises, lessons learnt and emerging best-practice for slow on-set and rapid on-set emergency response. The position will develop and sustain external relationships with key government, NGO, and donor in support of timely planning, implementation and for information-sharing mechanisms.


Ensure Timely and Effective Response Planning, Implementation and Reporting

o Spearhead the development RDPP and NDPP, updating on a regular basis;

o Develop crisis-specific response plans and pre-positioned proposals;

o Develop emergency response proposals, ensuring technical rigor and incorporating best-practice and lesson learnt in design;

o Ensure high-quality, timely reporting of emergency response projects;

o Develop and update mapping tools to promote integrated emergency response planning and implementation;

o In the event of a CATI, CATII, CATIII, spearhead declaration process, develop response strategy and 180-day response plans, and lead NDMT in support of timely effective response;

o Lead rapid assessments in support of emergency response;

o Facilitate WV involvement in assessments conducted by FEWS NET, FSNAU and any cluster specific assessments;

Ensure Emergency Response Capacity Development for WV Somalia and Partners

o Train staff and partners in, basic competencies, Core Humanitarian Principles, rapid assessment techniques, project management in support of timely, accountable emergency response;

o Liaise with external facilitators where need be to deliver trainings, team building sessions that require external resource facilitation;

o Monitor quality of training and post training implementation to identify gaps/issues that require refresher sessions or a new training methodology;

o Conduct in house surveys to assess effectiveness of various training programs and monitor change in behavior and competence;

o Use training evaluation data and lessons learned to ensure future initiatives and concept/proposal incorporate best-practice;

o Consolidate statistical and narrative training reports to be shared with the senior management team as required;

Ensure Responsive, Coordinated Response, Employing Best Practice

o Provide technical guidance during project implementation to ensure the projects meet or supersede established standards;

o Liaise with relevant government ministries, UN Cluster, WV partnership to ensure that emergency projects technical approaches align with best practice;

o Establish, train and mentor N/RDMT teams for effective emergency response;

o Monitor DRR committees formation and training, reviewing plans, providing guidance and support to ensure resilient communities;

Resource Mobilization and Reporting Against HEA Portfolio

o Monitor implementation of emergency projects, ensuring continuous learning in support improving existing design and implementation;

o Together with the PDU and support offices ,spearhead emergency/response specific proposals in line with the Office and partnership strategy

o In coordination with Operations Director and Operation Managers maintain portfolio of emergency projects under implementation.

o Maintain indicator tracking table, monitoring emergency response capacity and application of evolving best practice (HEA Scorecard, DM2020, Core Humanitarian Standards, etc.);

o Monitor Early Warning indicators, providing updates to internal and external stakeholders as required;

Foster Internal and External Engagement

o Represent organization in coordination and cluster forums, gathering best practice, promoting coordination/collaboration and providing regular updates as required;

o Develop relationships with other emergency responders, promoting prepositioning and joint-action in the event of emergency response;

o Develop and sustain relationship with emergency response line ministries and/or local governments to foster context sensitive emergency planning and possible joint-action;

o Represent WV Somalia at various WV Partnership forums, providing lesson learnt and articulating our practice

o Collaborate with field teams and Communications department to market WV Somalia emergency preparedness and response to potential donors and partners;

Other Responsibilities:

  • Strong understanding of systems design and implementation protocols
  • Strong inter-personal skills, and proven team-player
  • Proven ability to manage competing priorities.
  • Able to work in a cross-cultural environment with a multi-national staff with varied skill sets.
  • Must be a committed Christian, able to stand above denominational diversities.
  • Cross cultural sensitivity, balanced worldview, emotional maturity and the ability to cope with stressful work conditions.
  • Perform other duties as required.


The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  1. Advanced degree in Development Studies, Development Management, Public Policy or any relevant social sciences with experience in Program Development.
  2. At least 5 years of progressive management experience in complex/ protracted emergencies and recovery operations.
  3. Proven ability to manage a large and diverse program portfolio with multiple donors.
  4. Familiarity with EU, USAID, DFID, GAC,UN,ECHO grant compliance and procedures. Willingness to assume other project tasks as required.
  5. Capacity to provide solid leadership and decision-making skills for efficient and effective program implementation.
  6. Strong problem solving, interpersonal and negotiation skills.
  7. Knowledge of humanitarian industry including sphere standards, NGO code of conduct and humanitarian charter.
  8. Experience in staff security and safety management for humanitarian organizations in complex and insecure environments is a must.
  9. Very strong organizational, management and communication skills.
  10. Experience in program design, monitoring and evaluation in a complex humanitarian context.
  11. Proven financial, logistics and procurement management skills.

  12. Proactive problem-solver able to unravel and solve multiple complex challenges

Working Environment / Conditions:

  • Work environment: Nairobi- based
  • Travel to Somalia: 35%-40% travel to project areas is required.
  • International Travel: 5%-10% international travel will be required
  • On call: In emergency and disaster situations, the position will always be required to be on-call.

Interested and qualified candidates should log on to for detailed requirements, qualifications and instructions on how to submit your application.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: World Vision
  • Location: Nairobi | Kenya (Kenya)
  • Grade: Mid/Senior - Internationally recruited position - Mid/Senior level
  • Occupational Groups:
    • Medicine
    • Humanitarian Aid and Coordination
    • Operations and Administrations
    • Emergency Aid and Response
    • Project and Programme Management
    • Humanitarian Aid and Coordination
    • Operations and Administrations
    • Emergency Aid and Response
  • Closing Date: 2016-12-27

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