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Project Coordinator - ICLA - Turkish National Only (Konya) - Turkey

42100 Konya

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Position: Project Coordinator -ICLA (Information Counselling and Legal Assistance)
Reports to: ICLA Project Development Manager
Supervision of: ICLA staff in Konya
Duty station: Konya
Travel: 20%
Duration and type of contract: 11-months contract

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role and responsibilities

The purpose of the ICLA Coordinator position is to implement the delegated ICLA project portfolio.

The following is a brief description of the role.

Job description

  • Line management of ICLA project field staff
  • Adherence to NRC policies, guidance and procedures
  • Contribute to ICLA strategy development, project proposals and provide input on needs and gaps
  • Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation) as delegated from PDM in line with proposals, strategies and donor requirements, and ensure high technical quality.
  • Provide regular progress reports to PDM.
  • Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
  • Promote and share ideas for improvement and necessary changes in the activities
  • Ensure capacity building of project staff and transfer key skills
  • Liaise and collaborate with relevant local authorities and other key stakeholders
  • Promote the rights of refugees in line with the advocacy strategy

  • With the PDM, assist in development of new project activities
  • Ensure ongoing review and monitoring to enable improvement of projects
  • Monitor concerns of refugees in order to adapt project implementation
  • Supervise the development of partner’s activities in Konya
  • Support in the provision of capacity building and technical support to partner’s ICLA officers on provision of legal advice, mediation of collaborative dispute resolution solutions (CDR) and case management of legal cases.
  • Manage case review meetings with partner’s ICLA officers to provide support on case management and provide procedural advice.
  • In consultation with the ICLA PDM, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders
  • Ensure compliance by the partner’s ICLA Officers with ICLA policies, and implementation of ICLA case management and M&E tools;
  • Implement HR related processes (recruitment, orientation, training, performance appraisal) with respect to the ICLA Officers
  • Ensure compliance by the partner’s ICLA Officers with NRC’s policies and procedures;
  • Regularly attend relevant Sector coordination meetings in the area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing Registration/Civil Documentation or Housing, Land & Property (HLP) challenges, and contribute to the provision of effective and timely humanitarian assistance to displaced persons
  • Foster productive relationships between ICLA and local authorities / humanitarian partners
  • Promote synergies between ICLA, Education and Livelihoods within NRC
  • Any other task relevant to the position as requested by the line manager


  • Experience from working in an ICLA project implementation position in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

  • Context related skills, knowledge and experience:
  • Knowledge of legal assistance work in Turkey especially with refugees;
  • Experience with starting new projects
  • A University degree in law is an asset and it is preferred; alternatively, a degree in social science, political science or related subject could be considered
  • At least 4-5 years’ experience from working in a Protection or legal assistance implementation position in a humanitarian/recovery context, including the delivery of technical capacity building trainings
  • At least 4-5 years’ experience in project coordination, including supervision of staff and ensuring compliance with internal policies and procedures
  • Experience working with Syrian refugees in desirable;
  • Significant experience in monitoring, evaluation and reporting on project activities
  • Extensive knowledge of the political and humanitarian situation in the target areas
  • Understanding of cross-cutting issues, such as gender, education, youth and environment;
  • Understanding of humanitarian/civil society issues in Turkey
  • Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Sector)
  • Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook;
  • Fluency in written and spoken English, Arabic is an asset.
  • Turkish national

Personal qualities

  • Handling insecure environment
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results

We offer

  • Commencement : Asap
  • Contract Period : 11 month Contract
  • Salary / Benefits: According to NRC Salary Scale
  • Application procedures and CV registration:
  • Please note that you are required to enter the GEOGRAPHICAL LOCATION for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the "Company name" field for BOTH company and location
  • NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose

Miscellaneous info

  • Travel: Some travelling must be expected
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: NRC - Norwegian Refugee Council
  • Location: 42100 Konya
  • Grade: P-3, International Professional - Mid level
  • Occupational Groups:
    • Emergency Aid
    • Management, Administration and Finance
    • Public Administration - Restructuring
  • Closing Date: 2017-01-12

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