Organizational Coordinator, Associate
Seoul
- Organization: GGGI - Global Green Growth Institute
- Location: Seoul
- Grade: Junior level - Junior - Internationally recruited position
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Occupational Groups:
- Administrative support
- Environment
- Closing Date: Closed
Organizational Coordinator, Associate
Based in Seoul, The Global Green Growth Institute (GGGI) is an intergovernmental organization founded to support and promote a model of economic growth known as "green growth", which targets key aspects of economic performance such a poverty reduction, job creation, social inclusion, and environmental sustainability. GGGI works with countries around the world, building their capacity and working collaboratively on green growth policies that can impact the lives of millions. The organization partners with countries, multilateral institutions, government bodies, and private sector to help build economies that grow strongly and are more efficient and sustainable in the use of natural resources, less carbon intensive, and more resilient to climate change.
GGGI has a diverse portfolio of programs in developing countries around the world. These in-country programs, together with global products and services, focus on delivering results through an integrated approach of evidence-based green growth planning and implementation aligned to countries’ development priorities. The organization also focuses on knowledge development and management activities which build a strong theoretical and empirical basis for green growth, while providing concrete options and guidance for policymakers; as well as building the conditions for public and private green infrastructure investments.
The Operations Enabling Division (OED) is responsible for ensuring that GGGI’s corporate functions and systems support country programs and the organization as a whole to operate effectively and efficiently. The core business of the division is about supporting all parts of GGGI to deliver and demonstrate value for money, and manages the following corporate functions: (i) Legal Services; (ii) Human Resources; (iii) Finance and Procurement; (iv) Administrative Services; (v) Technology Services; and (vi) Impact and Evaluation.
The Administrative Services Unit (ASU) is looking for an organizational coordinator who is an accomplished expert in (i) developing and implementing the continuous improvement opportunities across divisional processes and (ii) coordinating across functions in day-to-day business
PURPOSE
• Coordinate with business partners to (i) develop user manuals, guidelines, and training identification to enable the Project Owners to achieve their results more effectively and (ii) maintain documentation of associated files and the outputs
• Identify and propose solutions for improvement opportunities in existing processes and undertake organizational development activities to simplify the process
• Coordinate the Corporate Social Responsibility (CSR) activities and programs across divisions
• Identify activities where coordination and consolidation will enhance institutional/divisional results and demonstrate “ONE GGGI” culture
• Balance broad OED needs with individual Unit needs such that each are achieved in a harmonious manner
ENGAGEMENT
• Proactively liaise with staff across different Units/Departments/Division to facilitate two-way communication and efficient business operations
• Show effectiveness and efficiencies of newly-introduced-programs and mechanisms through developing clear guidelines and communication activities, and facilitating training sessions
• Engage with ASU Lead in the project coordination to advise, prepare for, and keep the Deputy Director-General and Head of OED abreast of forthcoming events and activities that require senior management attention
DELIVERY
• Provide insights and recommendations on improving internal processes, efficiency and communication to business units via targeted training to identify and resolve specific issues that critically impacting business outcomes and required urgent solution
• Develop detailed divisional service catalogues, standardized templates, user manuals, FAQs and other how-to guides in coordination with Process Owners for trainings-i.e. such as induction training sessions
• Simplify administrative process to improve quality and cycle time, reduce cost, increase productivity and customer satisfaction
• Develop and implement programs and activities encompassing environment, workplace and the community that will believe the Institute’s social responsibility
• Develop metrics to provide the Management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives
• Develop and/or edit divisional internal communications
QUALIFICATIONS
- An advanced university degree in business administration, public administration, public affairs or other related disciplines
- Minimum of 3-5 years of relevant work experience in process improvement, cross-function coordination and general administration preferably in the field of international organization or public sectors
- Fluent in English, knowledge of another relevant language is an asset
FUNCTIONAL
- Demonstrated knowledge and experience in process improvement related projects
- Proved ability to go beyond established procedures and practices to implement change management approaches and strategic innovations
- Outstanding stakeholder engagement, client relationship and consensus building skills
- Sound judgement, and strong analytical and organizational skills
- Team orientation, and outstanding interpersonal and communications skills
- Experience in using Enterprise Resource Planning (ERP) systems is an advantage
GGGI is in the process of a grade realignment exercise. Implementation of the grade realignment may result in a change in the grade and title of this position.
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