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Snr Regis Officer


Senior Registration Officer

The Senior Registration Officer will function under direct supervision of the Deputy or Assistant Representative (Protection). The Senior Registration Officer manages and oversees UNHCR¿s registration procedures and decision-making as well as related activities in the operation.

The Senior Registration Officer supports, advises and monitors registration, case management, fraud control mechanisms, identity management, individual data management and other related issues within the operation. In this regard, the Senior Registration Officer is directly responsible for overseeing the development and implementation of an operation-specific registration strategy in compliance with overall protection objectives of the office, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions. To achieve this, the Senior Registration Officer requires a strong background in protection and refugee case management processes (i.e. Registration, RSD, resettlement, protection interventions, assistance provision, etc.), the ability to apply operational guidance and policies to practical follow-up and implementation in the field and facilitating change in procedures where gaps occur.

The Senior Registration Officer coordinates closely with the Protection, Programme, Operational Data Management, Information Management and senior management staff, as well as with key UN and international organizations, NGOs and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning. The Senior Registration Officer also liaises with other Registration operations in the region, the Regional Registration Officer, the Bureau and the Identity Management and Registration Section (IMRS) in DPSM to promote regional and global consistency in Registration standards and population data management. The launching of UNHCR¿s new, online case and identity management applications (proGres in Partnership and the Biometrics Identity Management System, BIMS) will require extensive contribution from the Senior Registration Officer in relation to both business input on usage of the tools and the deployment of the tools to support continuous registration, data management and other case-related activities.

- The operation has a clear and coherent Registration strategy which reflects UNHCR¿s country, regional and global priorities and objectives.
- UNHCR¿s Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
- Persons of concern have fair and transparent access to registration procedures.
- The integrity of UNHCR¿s registration procedures is ensured and refugee identities are secured over time through the implementation of case management and identity management tools.
- UNHCR¿s population database (proGres) remains a reliable, trusted source of personal information and protection needs of persons of concern to UNHCR.
- UNHCR¿s data sharing practices are in accordance with data privacy and data protection policies and guidance while continuing to serve operational needs.

- Oversee the design of appropriate registration strategies and approaches for populations of concern in compliance with the protection strategy of the operation, ensuring that registration standards are met and that appropriate methodologies and technologies are implemented.
- Plan, implement and monitor registration-related activities, as part of UNHCR¿s normal planning cycle to ensure that provision is made for material and human resources to adequately support the process.
- Ensure that operation-specific SOPs for all aspects of registration are in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.
- Monitor the design of appropriate procedures and systems for the assurance of quality registration data through the implementation of continuous registration and verification exercises, including the facilitation of additional data collection in accordance with operational programming and protection needs. 
- Ensure that regular data quality and audit checks are conducted to monitor the accuracy of data collected and ensure procedures are implemented to respond to any identified data irregularities or fraud.
- Coordinate registration activities between country and field offices to ensure data quality, standardization and consistency of data management.
- Support the coordination of emergency preparedness and response measures relating to registration, including working with Headquarters to develop and implement appropriate resources.
- Liaise with the Bureau and the IMRS as necessary to facilitate registration activities in the region.
- Contribute to the development, enhancement and implementation of the online case and identity management applications (proGres in Partnership and BIMS).
- Participate in or lead regional planning activities whenever registration-related activities are an important component of the overall strategy and protection framework.
- Advocate with and support Government authorities and partners to establish and strengthen fair and efficient Registration procedures including the recognition of UNHCR identity and entitlement documentation and associated rights.
- Establish linkages with protection staff to design, implement and monitor systems for appropriate case management  mechanisms of persons of concern requiring protection interventions;
- Reinforce data management approaches and processing methodologies for efficient and accountable delivery of both material and cash-based assistance and other programming and protection needs.
- Develop data sharing agreements in close cooperation with Protection colleagues and the Regional Registration Officer, ensuring they reflect UNHCR standards and policy, and are consistent regionally.
- Provide technical support, training and capacity building for UNHCR and partner staff in registration methodologies, technologies and standards, to enable them to conduct registration activities and to manage registration and case related data on a continuous basis.
- Support the country team to establish and strengthen internal capacity and/or that of government counterparts to manage registration and maintain population information.
- Document and report on registration activities at the operation level, and report on the impact of support interventions to the management of operations.
- Undertake other related functions as required.

- Review planned registration activities and requests to ensure that they are in agreement with standards.
- Review plans and requests for technology support to registration and population data management activities to ensure consistency of plans with standards and strategies.
- Enforce adherence to registration standards, strategies, policies, operational guidance, instructions, the usage of tools and analytical frameworks for registration and identity management and standards of professional integrity in the delivery of registration, identity and case management services.
- Take action on identified data inconsistencies or fraudulent activities identified at registration.
- Represent UNHCR with relevant external partners in-country and in the region on registration-related issues, as applicable.
- Validate data sharing and data protection agreements for endorsement by Regional and Country Representatives and Headquarters.

- Advanced University degree in social sciences, demography, statistics, information technology, geography, political science, law, business administration, humanities or a related field.
- Minimum 10 years of relevant work experience. 
- Strong understanding of the principles and concepts of international protection and UNHCR.
- Strong team building, managerial, planning, coordination and representation skills.
- Excellent computer skills, particularly in data management and data dissemination, as well as excellent drafting skills.
- Excellent knowledge of English and working knowledge of another UN language.

(In offices where the working language is not English, excellent knowledge of working language of duty station and working knowledge of English.)

*** For National Officer positions, very good knowledge of local language and local institutions is essential.

- Technical expertise in registration, individual case management and identity management systems, including proGres, in refugee and internal displacement situations.
- Knowledge of UNHCR and interagency policies, standards, programmes and humanitarian operations in a variety of geographical locations and operational contexts.
- Familiarity with planning, programming and implementation of registration operations at the field levels, including strategic planning, project development, budgeting and resource mobilization.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Kinshasa
  • Grade: P-4, International Professional - Mid level
  • Occupational Groups:
  • Closing Date: 2017-02-26

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