Review of Data on Community Leaders in Jordan - Jordan

TERMS OF REFERENCE:

Summary of Key Informant/Community Leader Interviews for Report on Resilience, Social Networking and Dispute Resolution by Syrian Refugees in Jordan

COUNTRY:                      Jordan                                                                        

COMMENCEMENT:      March 2017

COMPLETION:               end April 2017

NRC FOCAL POINTS:    ICLA Specialist

REPORTING TO:            ICLA Specialist              

1. BACKGROUND TO NRC

The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organization providing assistance, protection and durable solutions to refugees and internally displaced persons worldwide. 

NRC has been operational in Jordan since November 2012 in response to the Syria crisis and resulting refugee displacement.  NRC globally specializes in five core competencies and in Jordan currently focuses on:

• Provision of adequate shelter, sufficient non-food item (NFI) distribution and winterization activities and support to common camp maintenance for Syrian refugees in Zaatari and Azraq camps in coordination with Syrian Refugee Affairs Directorate (SRAD), UNHCR and other camp-based partners;

• Operation of Learning and Youth Centres providing out of school children and vulnerable youth with knowledge and skills in protective environments in Zaatari, Azraq and Emirati Jordanian Camp (EJC) in coordination with the Ministry of Education and UNICEF; and
• Creation of additional adequate and affordable housing units in northern Jordan (Irbid, Jerash and Ajloun) through an integrated urban shelter programme that supports Jordanian landlords to complete unfinished housing units for the benefit of Syrian refugees in coordination with Minister of Interior, local authorities (Governors and targeted municipalities) and Shelter Working Group.
• Provision of Information, Counseling and Legal Assistance (ICLA) services to Syrian refugees and members of the vulnerable Jordanian host community in Irbid, Jerash, Ajloun, Amman and Mafraq focusing on tenancy rights, work rights, legal and civil documentation and access to essential services.

2. BACKGROUND TO CONSULTANCY

Between July-September 2017 NRC was sub-contracted by the World Bank to help facilitate 70 In-Depth Informant Interviews and 28 Focus Group Discussions in 7 sites throughout Jordan as part of a Qualitative Survey on Syrian Refugees and Host Communities.  

The aim of the survey was to understand how, “given the legal, structural and societal challenges, is the Syrian community able to manage, adapt, and/or resist their difficult circumstances? What are their survival strategies? How does the community govern itself? How do they rely on each other and build solidarity? What are the informal arrangements and networks through which communities build resilience in the face of such great odds? And, how far can such informal and innovative strategies go before facing the inevitable structural wall – legal, political, social - that limits opportunities and choices? We are specifically interested in issues of housing, income generation, migration choices, law & order, and household dynamics.”

All 28 FGDs and 70 Key Informant Interviews (KIIs) were conducted by NRC staff and taped with the beneficiary’s consent. The tapes were subsequently transcribed into English.    Each KII is approximately 7-10 pages long.

3. OBJECTIVES

The overall objective of this consultancy is to summarise key findings from the 70 KII transcripts to identify programme needs and issues relevant to NRC’s work with Syrian refugees and host communities.

The specific objectives of the consultancy are:

• Review the World Bank material (questionnaires, study material and templates)
• Meet with ICLA Management to discuss key issues to be extracted from the KIIs
• Review the 70 KII transcripts and summarise the key findings of relevance for the following NRC Jordan Core Competencies, Shelter; Youth, Education and ICLA as well as Protection and Advocacy.  Other areas of relevance for NRC will include:
  • Issues of social cohesion
  • How Syrians communities organise themselves, identify leaders and resolve disputes
  • Interaction with Jordanian authorities and host communities
  • Non-NRC needs identified during the interviews, including WASH, Food Security, Livelihoods and others.
  • Issues of gender and household dynamics
  • Migration choices
• Prepare a report for NRC internal purposes of 20-30 pages summarising the main findings grouped by Core Competency or thematic areas
• Present the key findings to a meeting of NRC programme and management staff

4. SKILLS AND EXPERIENCE

• Graduate/post-graduate study in community development, politics, social work or relevant area
• Experience in humanitarian and/or community development programming.
• Excellent written and editing skills.
• Excellent analytical skills and ability to synthesise information
• Fluency in written and spoken English

   

5. DELIVERABLES

• Report of no more than 20-30 pages summarising key finding of the 70 KIIs
• Briefing to NRC Programme and Senior Management staff on key findings

   

6. ADDITIONAL INFORMATION

The 28 FGDs conducted at the same time as the 70 KIIs interviews have been summarised in a report entitled ‘‘Resilience and Conflict Resolution Strategies within the Syrian refugee community within Jordan”, Dec 2016.  This report will act as a key resource for the present consultancy.

The KIIs will be sent to the consultant by email and the consultancy can be conducted remotely, although it would be preferable for the Brief for NRC Management to be conducted in Jordan.

Consultants should submit a covering letter setting out their relevant background, experience and motivation for the position, as well as a CV, their daily rate, expected number of days to complete the project, dates of availability and any other information or data they would require from NRC to undertake the consultancy.