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Associate Systems Analyst

Rome (Italy)

1. Support the rendering of the services in compliance with the contractual agreements:

Assist in determination of operational feasibility of changes by evaluating analysis, problem definition, requirements, solution development, and proposed solutions;

Document and demonstrate changes and solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code;

Review and asses existing field mission applications within the internal certification process;

Support and participate in the implementations of new systems, including data migration;
2. Follow the established operating procedures in support of the goals:

Accomplish engineering and organization mission by completing related results as needed;

Protect operations by keeping information confidential;

Develop training materials, operating and user manuals;

  1. Liaise with other functions, teams and offices**

Work closely with different teams, developers, tester and end users to ensure technical compatibility and user satisfaction;

Participate in the support of software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle;

Provide information by collecting, analyzing, and summarizing development and service issues;

Assist with regular reporting on development activities and related statistics;

4. Take active part in the definition and evolution of practices and procedures:

Improve operations by conducting analysis and recommending changes in policies and procedures;

Keep abreast of new technologies and developments in the field and determine potential impacts on the quality management of the systems;

Other duties and responsibilities express and implied which arise from the nature and character of the post within the Organization.

Advanced University degree (Master’s degree or equivalent) in Information Systems, Information Technology or in a related field. A first level university degree in a related field with a combination of two additional years of relevant experience may be accepted in lieu of the advanced university degree.


A minimum of 3 years of progressively professional experience in system analysis, business process engineering and change management.
A minimum of 1 year of experience is required in best practices for implementation of enterprise software solutions, in analyzing information, in software development lifecycle, in software requirements, in service management and support.
In-depth understanding of ICT principles and industry standards and the implementation of these procedures in a large heterogeneous environments is required.
A minimum of 1 year of experience is required in coordinating the implementation, operations and maintenance of complex information systems.
A minimum of 1 year of practical experience with interactive systems is required.
ITIL certification or PRINCE2 Practitioner or PMP certifications are desirable.


For the post advertised, fluency in oral and written English is required. Knowledge of a second official UN language is an advantage.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Rome (Italy)
  • Grade: Mid level - Internationally recruited position
  • Occupational Groups:
    • Administrative support
    • Administrative support
  • Closing Date: 2017-03-02

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