Receptionist/ Support Assistant

Oslo

Organization: NRC - Norwegian Refugee Council
Location: Oslo
Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
Occupational Groups:
- Administrative support
- Emergency Aid and Response
- Administration / Office work
Closing Date: Closed

NRC seeks
Receptionist/ Support Assistant
Job Title: Receptionist/ Support Assistant
Department/Project No.: Support
Job Location: Gaza
Duration of contract: 6 months/ with possibility of extension

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.
The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.
Job Purpose Summary
The purpose of the assistant position is to assist in the day to day implementation of the administrative and support functions responsibilities. Use actions words such as conduct or assist for the position relevant responsibilities.

Job description

Key Responsibilities
Generic responsibilities

1. Promote NRC Policies rules and regulations in relation to cash payments, Staff travel and Staff attendance
2. Assist with the implementation and roll out of HR policies, procedures and NRC standards at office level, support fields on relevant issues
3. Support in the implementation of staff induction programs for office level
4. Provide administrative support for staff welfare programs/activities
5. Handling, filing original, and hard copies of all required documents for administration and all projects according to NRC filing key.
6. Fulfill any other related tasks that may be assigned by the HR/Admin office, SM or AM

Specific responsibilities
1. Responsible for all reception duties related to NRC Gaza Office, including welcome visitors, answering phone and taking messages.
2. Focal point for guest house booking, and ensuring that it is kept in good order. Maintain and update all attendance records of Gaza Staff.
3. Updating leaves balance sheet on monthly basis.
4. Assist in the administration of expat staff information relevant for visa and permit application
5. Handle and follow up Health Insurance for Gaza Employees and act as a focal point with the Health Insurance Company regarding Health Insurance Policy and Insurance Claims.
6. Communicating with insurance company about insurances and assist the staff with procedures and benefits when dealing with the insurance company.
7. Responsible for booking the meeting room and ensuring that it is kept in order; Preparing the communication equipment and Procurement of refreshment/lunch when needed.
8. Responsible of keeping files organized, scanned and archived.
9. Importing and tracking cash transactions
10. Keep contact list for all national and International staff updated at all times
11. Carry out any other tasks requested by Line Manager

Qualifications

• Bachelor’s degree in business administration or any related field
• At least 2 years of experience in the field of Administration

Education field

Administration / Organisation / Management

Education level

College / University, Bachelor's degree

Personal qualities

• Experience from working as Support / Admin Assistant in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Ability to work under pressure.
• Documented results related to the position’s responsibilities
• Very good command of English, Arabic both written and orally.
• Very good command of computer skills (Word, Excel).