Terms of Reference - CCCM Specialist (French speaking)

Djibouti

Organization: DRC - Danish Refugee Council
Location: Djibouti
Grade: Mid/Senior level - Mid/Senior - Internationally recruited position
Occupational Groups:
Closing Date: Closed

Background and context

The Background and context Danish Refugee Council (DRC) is an independent, international non-governmental organization (NGO) founded in 1956 that promotes and supports durable solutions to the problems faced by refugees, internally displaced people (IDPs), migrants, and other displacement-affected individuals around the world through a rights-based approach. The aim of DRC is to protect these people against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights.

In Djibouti, DRC is present since 2015 and implements projects in Protection, Livelihoods and Migrations. DRC has field offices across Djibouti (Ali Sabieh and Obock).

As part of an ECHO funded project, DRC intends to build capacity of the National Agency in charge of refugees, l’Office National d’Assistance aux Réfugiés et Sinistrés (ONARS) mainly in Camp Coordination and Camp Management (CCCM).

Purpose

DRC is seeking the services of an external consultant to conduct trainings and on-the-job mentoring of ONARS’ staff in CCCM. The Camp Coordination and Camp Management (CCCM) consultant will also mentor relevant governmental officials from ONARS operating in Djibouti Ville, Ali Addeh, Holl-Holl and Markazi refugee camps and supporting to design an appropriate and efficient mechanism of services delivery to refugees and partners. The CCCM Consultant will be directly supervised by the Area Manager in Djibouti and will also work closely with DRC’s staff in Ali Sabieh, Obock and countrywide.

Note that fluency in French is mandatory to be considered for this position.

Overall objective

Strengthen the capacity of ONARS to improve coordination and information provision to the refugees and stakeholders working either in the camp, or otherwise with displaced populations.

Specific Objects and output

Provide a four days training for ONARS staff including:

CCCM theories, concepts, methods and tools as well as Project Cycle Management;
Develop and refine standard CCCM tools and communications materials such as:
3Ws Matrix (Who is Doing What, Where?);
Standard operating procedures (SOPs) for verification and distribution exercises and receiving new arrivals;
Contingency plans for seasonal changes and influxes of new arrivals;
Formalizing reporting procedures; and
Introducing feedback and complaints mechanisms.

Develop a monitoring system linked to a response strategy that highlights and addresses identified gaps;

Improve effective information sharing with key stakeholders to avoid duplication of activities, filling gaps in provision and ensuring consistent monitoring and reporting; and
Work plan development.
Follow up visits to monitor and provide on-the-job support to the application of the CCCM training.

Develop M&E tools for the objective including:

Pre and post training questionnaires;
Partner satisfaction survey;
Beneficiary satisfaction survey; and
Midline and endline questionnaires (ONARS Staff).

The consultant will also be required to conduct field visits in Ali Addeh, Holl-Holl and Markazi refugee camps after the training session, which will be held in Djibouti ville.

Methodology

In consultation with DRC, the methodology will be proposed by the consultant, but will be expected to include:

Interactive training sessions
PowerPoint Presentations.
Work groups, case studies, etc.
Field coaching/discussions

Key Deliverables

Training materials including modules designed based on the Camp Management Toolkits
4-day training conducted
Field visits and follow up with trained ONARS personnel
Pre- and Post- tests
Work plan, questionnaires, M&E tools in the area of CCCM
Final report including training report, results of pre- & post-tests and recommendations for future programming.
The Consultant may also be requested to provide additional programmatic support to DRC team such as in proposal writing, multi-sectoral program development, etc.

Reporting Arrangements

The consultant will work under the technical and administrative oversight of the DRC Djibouti Area Manager. DRC program staff in field locations will provide support as needed.

Duration of assignment and conditions

It is anticipated that assignment will take 25 working days (excluding weekends), starting from the date both parties enter into contract but not later than March 26th, 2017. The contract cannot be extended beyond April 30th, 2017, and the final duration will depend on the availability of the selected candidate.

During the Consultancy, DRC will cover the insurance of the Consultant. If the Consultant is normally residing out of Djibouti, DRC will also provide a return flight ticket (in economy class) and basic accommodation in Djibouti ville and in the field.

Expectd profile of the consultant

University or graduate degree in international relations, development, law, gender, or other relevant field.
Relevant experience in camp coordination and/or camp management in camp and camp like-settings.
Prior experience engaging with duty bearers and other local stakeholders.
Demonstrated experience with capacity building, and in convening and facilitating trainings and workshops.
Excellent analytical and writing skills.
Fluency in written and oral French is mandatory.
Strong professional written and oral English language skills.
Knowledge of Arabic, Somali, Afar, or Amharic languages would be a plus.
Proficiency in common computer packages and financial software i.e. Word, Excel, PowerPoint, etc.

Application process

Interested applicants who meet the required profile are invited to submit an expression of interest including:

A suitability statement including CV of participating consultant(s) with details of qualifications and experience
Technical proposal that will explain how the objectives and expected outcomes of the consultancy will be delivered together with the proposed methodology
Work-plan clearly indicating the activity schedule
Financial proposal providing cost estimates and consultancy fees
Contacts of three organizations that have recently contracted you to carry out similar assignment

If you have questions or are facing problems with the online application process, please contact job@drc.dk.

Applications close on March 8th, 2017 but interviews will be conducted on a rolling basis.

For general information about the Danish Refugee Council, please consult www.drc.dk.

This vacancy is now closed.
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