Knowledge Management & Innovation Specialist, P-3, Dar es Salaam, Tanzania, #82911

Under the guidance of the Representative, responsible for the development and implementation of Innovation and Knowledge Management strategies, aimed at improving the efficiency and effectiveness of UNICEF’s programmes.

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position

Under the guidance of the Representative, responsible for the development and implementation of Innovation and Knowledge Management strategies, aimed at improving the efficiency and effectiveness of UNICEF's programmes.

Key Expected Results

The incumbent will improve the efficiency and effectiveness of UNICEF programmes by supporting programmes to integrate innovation as a core strategy and strengthening knowledge management systems and processes in the office. The Knowledge Management and Innovations Specialist will lead the design, implementation, and scale up of innovative technologies, processes, and practices that will improve delivery and access to services by children and women in Tanzania. A special focus will be on innovative ways to reach the most disadvantage children.

Key Accountabilities and Duties & Tasks

 1. Knowledge Management

• Develop appropriate internal systems that support the efficient storage, retrieval and sharing of knowledge and information within Tanzania Country Office, including the TCO intranet site and share drive. Support individual sections and knowledge management focal persons to maintain and develop their particular sites, web-pages and data stores.

2. Innovation

• Provide leadership in the development and implementation of the country office innovation strategy. Ensure optimum use of UNICEF resources for innovation and achievement of results through planning, monitoring, and evaluation.
• Provide technical assistance and leadership to UNICEF programme sections and the Government to identify, design, prototype, and scale up innovative technologies, processes, and practices to strengthen the efficiency and effectiveness of UNICEF's programmes and ultimately contribute to improve the lives of women and children in Tanzania.
• Provide leadership in supporting programme sections and partners to develop innovative approaches to data management in support of outcomes for children particularly at community level. Advise project partners on suitable solutions using a variety of information media, including mobile phone applications as well as web-based systems. Promote linkages with data services providers to obtain cost-effective options. Coordinate with Operations/Supply colleagues in the specification and procurement of related technology.
• Support the Deputy Representative and Section Chiefs in any other initiatives related to the use of innovative technologies, processes, and practices to achieve improved results for children.

3. Networking and Partnership Building

• Research, identify and engage potential partners to leverage resources, knowledge, skills and networks to create sustainable solutions to the most pressing challenges facing women and children. Coordinate and network with UNICEF Global Innovation Center, HQ Innovation Unit, Regional Office, and Development Partners in a way that both contributes to and benefits UNICEF's innovation work.

Qualifications of Successful Candidate

• Advanced university degree in Social Sciences, Development Studies, Management Information Systems, organizational leadership or other related fields.
  *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
• A minimum of five years of professional work experience in Knowledge Management, innovation management, Information Management, Content Management Systems, Document Management Systems and Databases.
• International and developing country work experience is required.
• Experience in scaling and coordinating projects across multiple organizations.
• Experience in establishing and managing public–private sector partnerships.  
• Experience with SharePoint, ICT hardware, mobile and web-based technologies, particularly designing and deploying appropriate tools to low-resourced environments.
• Exposure to UNICEF programmatic areas and experience in applying technical solutions to address programmatic and operational challenges.
• Fluency in English. Knowledge of Written and Spoken Swahili is an asset.

Competencies of Successful Candidate

Core Values

• Commitment
• Diversity and Inclusion
• Integrity

Core competencies

• Communication - Level II
• Working with People - Level II
• Drive for Results - Level II

Functional Competencies

• Leading and Supervising - Level II
• Formulating Strategies and Concepts - Level II
• Analyzing - Level II
• Relating and networking - Level II
• Persuading and Influencing - Level II
• Creating and Innovating - Level II

To view our competency framework, please click here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.