By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

ICLA Officer (Community Liaison) Female - (only open for Afghan nationality) - Job Location: Herat - Afghanistan

Herat (Afghanistan)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization specialized in assisting and advocating for the rights of refugees, returnees and internally displaced people (IDPs).

Job description

  • Provide information, counseling and assistance to displaced affected people in accordance with the applicable laws and procedures, and protection principles including timely and appropriate follow-up, referring or loading appeals etc.
  • Remain updated on tendency and current situation of persons of concern in western region of Afghanistan
  • Liaise with governmental and nongovernmental organizations to create and maintain a network of organizations to which returnees and IDPs protection concerns can be referred
  • Regularly conduct community visits (can be up to several days of duration), to districts and sub districts to provide information, counselling and assistance
  • Identify problems being faced by returnees both before and after return, and record the experiences of returnees by visiting borders, returnees/IDPs camps or settlements and encashment centers
  • Undertake or assist with media and printing matters such as researches, producing posters, leaflets, brochures, etc. which are related to ICLA activities
  • Accurately register cases in the electronic database within the month. Registered new cases with collected relevant documents and data (case history, action …) should be recorded in data base by 25th of each month, solved, referred, unsolved cases should be report to data base accordingly
  • Relevant documents should be collected within the same months of registration as well as case histories, actions should be written on a daily basis, and case closing sheets by middle of next month
  • Case histories, add actions, case closing sheets or any other documents should be written by computer
  • Maintain and update hard and soft copy files of documents and pleadings in individual cases in accordance of NRC soft and hard filling system
  • Prepare weekly plan, weekly report, monthly report, tentative mission plan or any other report if required
  • Represent NRC in external and internal meetings and promote exchange of information with relevant external actors, therefore should be updated on all NRC core competency activities.
  • Respect the anonymity of clients approaching NRC and the confidentiality of information received from any clients
  • Report any issue/concern to immediate superior if required. (report will remain confidential);
  • Any other reasonable tasks as instructed by immediate superior


  • University degree from faculty of law or Sharia, and a thorough knowledge of Afghan law
  • At least 3 years of Work experience in the field of law (e.g. courts, attorney or legal aid agencies). Preferably experience in working with clients
  • Work experience from national or international organizations (Experience with returnees/IDPs issues is an asset)
  • Familiarity with NRC's work in the region
  • Holding Legal Defense License from Afghanistan Independent Bar Association is an asset
  • Knowledge of English and local language (Dari/Pasto) both verbal and written

Education field

  • Law
  • Education title: Bachelor Degree

Personal qualities

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect


  • Dari
  • Pashto
  • English

We offer

  • Monthly Salary based on NRC Afghanistan Salary Scale
  • Top up Credit card on monthly basis
  • Leave and Holidays accordingly Afghanistan Labow Law

Miscellaneous info

  • Travel: Some travelling must be expected
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.

  • Organization: NRC - Norwegian Refugee Council
  • Location: Herat (Afghanistan)
  • Grade: Mid/Senior
  • Occupational Groups:
    • Emergency Aid
    • Social studies
  • Closing Date: 2017-03-15

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.

Similar Jobs