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UNV Regional Innovation Specialist in Basic Social Services in Thailand




The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.

In most cultures volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.

In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive.

1. Type of Assignment: International UN Volunteer

2. Type of Assignment Place: Family Duty Station

3. Assignment Title: Regional Innovation Specialist in Basic Social Services

4. Link with UNV Strategic Framework: Securing access to basic social services 5. Duty Station, Country: Bangkok, Thailand

6. Duration (in months): 09 months initially

7. Expected Starting Date: Immediately

8. Host Agency/Host Institute: UNV Regional Office, Bangkok

9. Organizational Context/Project:

The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and development through volunteerism worldwide. Volunteerism is a powerful means of engaging people in tackling development challenges, and it can transform the pace and nature of development. Volunteerism benefits both society at large and the individual volunteer by strengthening trust, solidarity and reciprocity among citizens, and by purposefully creating opportunities for participation. UNV contributes to peace and development by advocating for recognition of volunteers, working with partners to integrate volunteerism into development programming, and mobilizing an increasing number and diversity of volunteers, including ex- perienced UN Volunteers, throughout the world. UNV embraces volunteerism as universal and inclusive, and recognizes volunteerism in its diversity as well

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The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP).as the values that sustain it: free will, commitment, engagement and solidarity. UNV engaged 6,351 UN Volunteers in 2013, on a total of 6,459 assignments. UNV is headquartered in Bonn,

Germany and has Field Unit presence in about 69 countries.

The UNV Regional Offices is a pilot initiative currently being implemented in three locations,

Bangkok, Nairobi, Panama and Dakar and expected to be expanded to other regions. It is

composed of a Regional Manager and 4 to 5 international UN Volunteers and 1 Programme

Associate. At UNV HQ level the UN Regional Office is headed by the Chief Programme Coor-

dinator. The key objectives of the Regional Office are: (i) provide high quality programme ad-

visory support to the Field Units and partners; (ii) establish strategic partnership with UN enti-

ties, Government, Regional Bodies, Civil Society Organisations and Volunteer Involving or-

ganizations to position UNV at the regional level; (iii) effective advocacy and promotion of vol-

unteerism at the regional level through relevant conferences, fora, networking, etc. Within the

context of the UNV Strategic Framework (2014-2017), the UNV Youth Volunteering Strategy

(2014-2017) and the Global Programmes, the international UN Volunteers under the Regional

Offices will work in the five priority areas where volunteerism has a transformational and cu-

mulative impact on the lives of people.

Brief Project Description:

The UNV Strategic Framework 2014-2017 advocates for the effective enhancement of the

capacity of UNV Field Units based at the country level with high quality programme advisory

support through a regional office. The Strategic Framework informs the Global Programmes

in the following focus areas: a) Access to Basic Services, b) Community resilience for environ-

ment and disaster risk reduction, c) peace building, d) Youth and national capacity building

through volunteer schemes. Within the context of the UNV Strategic Framework and through

the Global Programmes, the UNV Regional Offices are to provide high quality programmatic

support and establish strategic partnerships at the regional level to promote volunteerism for

peace and development in their respective regions.

10. Description of tasks:

Under the direct supervision of the UNV Regional Manager, who is the head of the UNV Re-

gional Office, the UN Volunteer Regional Basic Social Services Specialist will:

A. Undertake and support the strategic planning and programming on Basic Social Services

initiatives in the region in line with the UNV Basic Social Services Global Programme in-

cluding programme development, preparation of concept notes and project documents,

technical and coordination support to Field Units.

Specifically she/he will undertake the following key functions:

  • Keep abreast of development challenges and priorities on volunteering and Basic So- cial Services in general in countries within the region to identify relevant entry points at the UNV Field Units (FU) level for programming and partnerships;  Provide support to FUs in developing the concept notes and project documents in line with the strategic quality criteria to be considered for funding under UNV global pro- grammes; 
  • Develop consistent result frameworks and theories of change aligned to the UNV IRRM, the global programme documents and global projects for each priority area;

T. +49 (0) 228-815 2000. Platz der Vereinten Nationen 1, 53113 Bonn, Germany

F. +49 (0) 228-815 2001.

The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP).  Identify programmatic opportunities that maximise potential for volunteer mobilization as well as promotion of volunteerism in working closely with the FUs and the Portfolio


  • Gather relevant information and analysis on regional trends on Basic Social Services in general and related volunteerism in particular as a basis to make substantive con- tributions to discussions, network, think tanks, etc. on Basic Social Services and vol- unteerism;
  • Under the guidance of the Regional Manager, undertake a scoping exercise in con- junction with the UNV FUs to gather technical knowledge and evidence based results to inform emerging and ongoing initiatives on Basic Social Services in general and related volunteerism;
  • From the Basic Social Services angle provide regional-level assessments, analysis and trends on how volunteering is an asset and provide substantive inputs to UNV Field Unit teams in their engagement with UN agencies through the UN Development Assistance Framework (UNDAF) and Country Programme and other planning tools for forecasting of demand in their programmes;
  • Support the development of innovative volunteering solutions enhancing delivery of public services with national, regional and sub-regional bodies (with a focus on South South Cooperation) as well as outreach and engagement of the private sector.
  • Undertake missions to support UNV Field Units in programme and project formulation on Basic Social Services in general and related volunteerism within the context of the national development plans, CCA and UNDAF processes.
  • Undertake mapping exercises in order to identify the regional, sub-regional and na- tional pipeline of projects of different UN agencies, including UN joint programmes;
  • Under the guidance of the Regional Manager, participate in different forums and meet- ings on Basic Social Services issues, including the initiatives under the UN regional interagency thematic group on Basic Social Services.
  • Integrated UNV knowledge and innovation in programme development;
  • Under the guidance of the Regional Manager, support effective result reporting on global and regional programmes and aggregate results to report progress against UNV IRRM and global programmes/grobal project result frameworks.

B. Assist the Regional Manager in identifying and strengthening relationships with main part-

ners in the region supporting innovative volunteering solutions enhancing multi stakehold-

ers and volunteer engagement in delivery of public services. Specifically:

  • Assist Regional Manager to analyze and strategize on innovative solutions to engage the private sector and corporate volunteering in BSS and SDGs related programmes with the UN and Government partners.
  • Assist Regional Manager to analyze and strategize on innovative solutions to support South South Cooperation.
  • Effectively use existing evidence and actively support evidence generation on volun- teerism-related Basic Social Services in the region and develop into advocacy products and projects for resource mobilisation;

T. +49 (0) 228-815 2000. Platz der Vereinten Nationen 1, 53113 Bonn, Germany

F. +49 (0) 228-815 2001.

The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP).  Gather donor intelligence and mapping of relevant partners, including private sector. Contribute to conceptualization and realization of fundraising material. Contribute to

development of social media packages.

C. Others Tasks:

As the UNV Regional Office is a multidisciplinary team, the team members are expected

to support each other and step in in absence of a team member. The team members will

also be assigned other tasks by the Regional Manager.

The incumbent might be asked to provide guidance, supervise and/or be paired with

online, on-site volunteers, interns who are on short term assignments.

Furthermore, UN Volunteers are required to:

  • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
  • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
  • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities;
  • Contribute articles/write-ups on field experiences and submit them for UNV publica- tions/websites, newsletters, press releases, etc.;
  • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
  • Encourage, mobilize and support co-workers, fellow UN Volunteers and members of the local community to play an active part in peace and development activities on a voluntary basis;
  • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

11. Results/Expected Outputs:

  • Concrete programming initiatives on basic social services and related volunteerism at the regional level and field offices;
  • Evidence based information on volunteerism and basic social services at the re- gional level is documented, disseminated and used for resource mobilisation;
  • Effective support to UNV Field units to develop concept notes, project and pro- gramme within the context of UNDAF, Country Programme, UNV Global Pro- gramme, etc.
  • Active participation in basic social services related fora, conferences, meetings, working groups and effective follow up on recommendations for action;
  • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counter- parts, including Implementing Partners (IPs);
  • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment

T. +49 (0) 228-815 2000. Platz der Vereinten Nationen 1, 53113 Bonn, Germany

F. +49 (0) 228-815 2001.

The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP).  A final statement of achievements towards volunteerism for development during the assignment, such as reporting on the number of volunteers mobilized, activities par-

ticipated in and capacities developed

12. Qualifications/Requirements (including competencies, values and skills):

A) Qualifications, skills, experience:

Degree level: Master's degree

Type of Degree: Development studies, social and community development with particular

focus on health, education and gender equality, public policy, and administration or

equivalent academic areas;

Years of work experience: 4-5 years of working experience in innovation and programme

development with at least 2 years related to delivery of basic social services related issues,

preferably as it relates with volunteerism, in an international environment or national level;

Experience in private sector engagement is an asset.

Language: Excellent English writing and communication skills.

Driving license required: No

Computer skills: Advanced computers skills (word-processing/spreadsheets, PowerPoint)

  • Substantive knowledge in project design and formulation as well as monitoring implemen- tation;
  • Knowledge of private sector CSR in Asia Pacific
  • Knowledge and analytical overview of the development realities and challenges in the re- gion;
  • Knowledge to network and mobilization of resources is an asset;
  • Ability to work in teams from a multidisciplinary and cultural background.

B) Competencies and values:

  • Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take own- ership; willingness to accept wide responsibilities and ability to work independently under

T. +49 (0) 228-815 2000A. Platz der Vereinten Nationen 1, 53113 Bonn, Germany


F. +49 (0) 228-815 2001

The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP). established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confi-

dentially; responsive and client-oriented.

  • Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.
  • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work envi- ronment.
  • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish prior- ities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
  • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious work- ing relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diver- sity and gender;
  • Communication: proven interpersonal skills; good spoken and written communication skills, including ability toprepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military person- nel, volunteers, counterparts and local interlocutors coming from very diverse back- grounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
  • Flexibility, adaptability, and ability and willingness to operate independently in austere, re- mote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of oper- ations; willingness to transfer to other duty stations within area of operations as may be necessary;
  • Genuine commitment towards the principles of voluntary engagement, which includes sol- idarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

13. Living Conditions:

Bangkok allowed basic living needs, including accommodation, banking facilities, medical

facilities and telecommunications/internet services are readily available. All staple foods can

be found in the markets, eg: rice, meat, vegetables, fruit, cooking oil, salt, etc. Many imported

goods are available in Bangkok and other places throughout Thailand. Bangkok has many

good restaurants with good health standards and most guesthouses provide food. In Thailand

the most used means of transportation are taxi or local bus (and, in Bangkok, the elevated

train service). Mobile phone is the most dependable tool to

T. +49 (0) 228-815 2000A. Platz der Vereinten Nationen 1, 53113 Bonn, Germany

F. +49 (0) 228-815 2001W.

The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP).be in-touch with colleagues and friends. Internet service is readily available and affordable at most apartment complexes. ATMs are everywhere in Thailand and Western cards can usually

be used to withdraw Thai Baht.

For those with children, schooling options in Bangkok are to be well evaluated and determined

before taking your children at duty station. School fees and area really depends on your

preferences. Admission fee for school in Thailand ranges from $3,000 - $9,000 and tuition fee

from $5,500 - $25,533 (per annum). Depending on educational quality and the area which

comes with price tags, you may need to explore more on schools to find out what they could

offer that serves the needs of your children. No specific allocation is available for schooling

and Volunteers will need to bare the entire costs.

14. Conditions of Service for international UN Volunteers:

The duration of your assignment is 12 months.

A volunteer receives a Volunteer Living Allowance (VLA) which is composed of the

Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with

dependents (maximum three).

The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing,

utilities, transportation, communications and other basic needs. The VLA can be computed by

applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,587. The VLA

base rate is a global rate across the world, while the PAM is duty station/country-specific and

fluctuates on a monthly basis according to the cost of living. This method ensures that

international UN Volunteers have comparable purchasing power at all duty stations

irrespective of varying costs of living. The PAM is established by the International Civil Service

Commission (ICSC) and is published at the beginning of every month on the ICSC website

( For example, if the PAM for the current month is 54.6%, then the VLA for

that month will be (US$ 1,587 x 54,6 /100) + 1,587= US$ 2,453. Moreover, a Family Allowance

(FA) is added in accordance with the number of recognized dependents: US$ 250 if the UN

Volunteer has 1 recognized dependent, and US$ 450 if the UN Volunteer has 2 or more

recognized dependents. Accordingly, the VLA per month will be US$ 2,149 for a volunteer

without dependent; US$ 2,399 for a volunteer with one recognized dependent and US$ 2,599

for a volunteer with two or more recognized dependents.

In non-family duty stations that belong to hardship categories D or E, as classified by the ICSC,

international UN Volunteers receive a Well-Being Differential (WBD) on a monthly basis.

Furthermore, UN Volunteers are provided a settling-in-grant (SIG) at the start of the

assignment (if the volunteer did not reside in the duty station for at least 6 months prior to

taking up the assignment) and in the event of a permanent reassignment to another duty


UNV provides life, health, permanent disability insurances as well as assignment travel, annual

leave, full integration in the UN security framework (including residential security


T. +49 (0) 228-815 2000. Platz der Vereinten Nationen 1, 53113 Bonn, Germany

F. +49 (0) 228-815 2001.

The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP).UN Volunteers are paid Daily Subsistence Allowance at the UN rate for official travels, flight tickets for periodic home visit and for the final repatriation travel (if applicable). Resettlement

allowance is paid for satisfactory service at the end of the assignment.

UNV will provide, together with the offer of assignment, a copy of the Conditions of Service,

including Code of conduct, to the successful candidate.

15. Application Procedure:

If you have not yet registered in the UNV database, please apply by registering your profile at Important: Once you have created

your UNV account by validating your email address, please complete all sections of your


Go to ‘Special Recruitment’ section on the left menu, click on the ‘Edit’ button and select the

advertisement code “17THA_BSS” from the drop down list. Please do not forget to click the

‘Update’ button.

If you are registered in the UNV database, please update your profile at: click on the ‘Special Recruitment’ option on the left menu, then click

on the ‘Edit’ button and select the advertisement code “17THA_BSS”.

Application deadline is12 March 2017. Only short-listed candidates will be contacted.

United Nations Volunteers is an equal opportunity programme which welcomes applications

from qualified professionals. We are committed to achieving diversity in terms of gender,

nationality and culture.

T. +49 (0) 228-815 2000 A. Platz der Vereinten Nationen 1, 53113 Bonn, Germany

F. +49 (0) 228-815 2001 W.

The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP).

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: UNV - United Nations Volunteers
  • Location: Bangkok
  • Grade: International Volunteer - Mid level
  • Occupational Groups:
    • Social studies
  • Closing Date: 2017-03-12

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