Systems Engineer

Term: Minimum 2 year commitment

Requirements: Proficiency in English is a critical requirement; Proficiency in French desired

About Role

The Systems Engineer is a key role that will lead day-to-day technology operations and support a small team in Senegal. The Systems Engineer will also develop key components of myAgro’s game-changing digital layaway platform, which will have global reach. An important responsibility of this role will be to develop and improve myAgro’s work across multiple platforms – mobile apps, web applications, SalesForce.org, SalesForce App Exchange, and USSD/SMS to develop creative and streamlined ways to support myAgro’s model and farmer support. You will work collaboratively with a technology team based in the US, Senegal, Mali and East Africa. You will also work cross functionally with myAgro’s executive team, field operations team and R&D teams. Key responsibilities are:

• Systems Design: Design and build next-generation mobile, web and SalesForce applications for our field and headquarter offices, with a focus on the client side development. This includes working on designing elegant user interfaces, writing great code, ensuring cross-system functionality and playing a key role on innovating to ensure myAgro has the best tools to do our work
• Data Management & Reporting: Monitor myAgro’s payment and client data; develop and support teams by designing dashboards, reporting and developing report/SMS triggers to improve field team and organizational performance against key goals
• Troubleshoot: Collaboratively troubleshoot, fix bugs and be responsive to myAgro’s ticketing platform. Solve problems quickly and communicate with related teams as needed

Required Skills & Qualifications

• Bachelor's degree in a Computer Science, Computer Technology, or related technical discipline is required
• Experience in software engineering including code development, scripting, workflow, and data mapping
• Minimum of 3 years experience in designing/supporting tech platforms, websites or related applications
• Proven ability to work independently on important projects
• A passion for the mission, vision and values of myAgro

Preferred Skills and Qualities

• Mobile application development skills
• Administration experience in Relational databases and (or) CRM systems
• Strategic thought process and strong decision-making capabilities based on data analytics
• Creative and versatile approach to problem-solving; solution-oriented
• Proven, strong communication skills and ability to work cross culturally
• French proficiency a plus but not required. The tech team primarily works in English
• As with any start up, flexibility, a sense of humor and an open mind are necessary

Benefits

• Compensation is modest but competitive with other social enterprises
• Initial flight to West Africa, additional flight in year 2
• Excellent global health and emergency benefits
• 4 weeks of annual vacation
• Stipend for local language lessons
• Tons of karmic good – you’ll be directly helping farming families move beyond subsistence farming!

Please submit your letter of interest and resume/cv here.