ERP Analyst
Geneva
- Organization: WIPO - World Intellectual Property Organization
- Location: Geneva
- Grade: Mid level - P-3, International Professional - Internationally recruited position
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Occupational Groups:
- Information Technology and Computer Science
- Patent and Intellectual property
- Closing Date: Closed
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\: please note that the deadline for applications is indicated in local date and time.
1. Organizational context
The post of ERP Analyst is located in the ERP Technical Team, Management and Administrative Applications Section (MAAS), Department of Program Planning and Finance.
The objective of the Management and Administrative Applications Section is the continuous development and on-going support of management and administrative applications.
The incumbent is responsible for gathering, defining and analyzing business requirements, and liaises with other teams or team members on the design and deployment of ERP functions and modules, added to the Administration Information Management System (AIMS), an integrated software suite of business applications.
The incumbent works under the supervision of the Manager, ERP Technical Team.
2. Duties and responsibilities
The incumbent will perform the following principal duties\:
(a) Consult with business users to gather business requirements by selecting appropriate techniques; conduct follow-up process reviews and design workshops; specify and document business requirements and ensure adherence to business objectives and consistency; prepare documentation and reports.
(b) Investigate and regularly review operational requirements and issues; seek effective business solutions through the identification of opportunities for simplifying, streamlining and enhancing processes and systems; recommend options for consideration and implement solutions.
(c) Follow-up on all phases of business process change projects, from analysis of stakeholder objectives to operational deployment.
(d) Organize and validate the work of external contractors as and when required and ensure that the work carried out is in line with business objectives and contractual terms.
(e) Work closely with subject matter experts to ensure that adequate user training, change management and solution adoption is an integral part of the change process.
(f) Prepare and maintain technical and user documentation; prepare training materials and presentations.
(g) Design software applications in accordance with established software engineering guidelines and standards; liaise with IT focal points in other areas to support, maintain and enhance the system interfaces.
(h) Provide second level user support for the software applications that fall within the responsibility of the Section; liaise with users to specify and test new or modified processes.
(i) Perform other duties as necessary.
3. Requirements
Education
Essential
First-level university degree in computer science, information technology or a related discipline.
Desirable
ITIL and / or project management certification such as Prince2.
Experience
Essential
At least six years’ relevant professional experience which includes several or all of the following areas\: functional analysis and specification, software development, user acceptance testing, software maintenance, documentation standards, training methods and deployment.
Substantial hands-on experience working with at least one of the following software solutions\: PeopleSoft HCM, PeopleSoft Financials, Hyperion, Oracle Business Intelligence, Acuity Risk Management, Oracle Taleo Recruiting Cloud Service and the PeopleSoft Update Manager.
Desirable
Experience with any or preferably all of the following software solutions\: PeopleSoft HCM, Acuity Risk Management and / or Oracle Taleo Recruiting Cloud Service.
Project management experience.
Languages
Essential
Excellent knowledge of written and spoken English.
Desirable
Knowledge of French.
Job-Related Competencies
Essential
Sound knowledge of ERP business practices in relation to at least one of the following areas\: PeopleSoft HCM, PeopleSoft Financials Modules (AP/AR/BI/GL/AM), Commitment Control and Procurement, Business Process Management or automation of cross-functional business processes.
Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.
Excellent organizational skills, with the ability to work within strict time constraints and to meet deadlines.
Strong analytical skills and the ability to accurately reflect and translate business ideas into functional requirements.
High level of client-orientation, with the ability to flexibly react to changing demands.
Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the internet, and the ability to quickly adapt to new software, applications and systems.
Desirable
Knowledge of financial and / or HR business processes applied by the United Nations.
SQL and PeopleTools skills.
Ability to work with UNIX operating systems.
4. Organizational competencies
1. Communicating effectively.
2. Respecting individual and cultural differences.
3. Showing team spirit.
4. Managing yourself.
5. Producing results.
6. Embracing change.
7. Respecting ethics and values.
5. Information
Mobility\: Candidates appointed to an international position with WIPO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
Annual salary\:
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the March 2017 rate of 79.5%
P3 |
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Annual salary |
$58,583 |
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Post adjustment |
$46,573 |
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Total Salary |
$105,156 |
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Currency USD |
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Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.
Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.
Additional Information
Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment.
This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.
Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.
The Organization reserves the right to make an appointment at a grade lower than that advertised.
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By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.
In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.
Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.
Additional background checks may be required.
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