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VN 2017/73 (P) - Head of Operations (P4) - Juba, South Sudan

Juba (South Sudan)

Position Title Head of Operations

Duty Station : Juba, South Sudan

Classification :Professional Staff, Grade P4

Type of Appointment : Fixed term, one year with possibility of extension Estimated Start Date : As soon as possible

Closing Date : 29 March 2017

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Benin, Bahamas, Botswana, Belize, Congo, Cabo

Verde, Djibouti, Micronesia (Federated States of), Gabon, Gambia,

Guyana, Iceland, Cambodia, Comoros, Lesotho, Luxembourg, Libya,

Montenegro, Marshall Islands, Mongolia, Mauritania, Maldives, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Slovenia, Suriname, El Salvador, Swaziland, Timor-Leste, Trinidad and Tobago, United Republic of Tanzania, Holy See, Saint Vincent and the Grenadines, Venezuela

(Bolivarian Republic of), Vanuatu, Samoa

3. External female candidates.


Under the direct supervision and direction of the Chief of Mission (CoM), the successful candidate will be responsible for the oversight, coordination and resource mobilization of IOM’s overall operations in response to the multiple humanitarian challenges affecting South Sudan. Core Functions / Responsibilities:

1. Lead and coordinate IOM emergency action with a view to ensuring that it is principled, timely, effective and efficient, and contributes to longer-term recovery. 2. Manage IOM’s emergency response portfolio, including direct supervision of IOM’s WASH, CCCM, Shelter & NFI, Health, Psychosocial and operations units.

3. Provide overall guidance and support to IOM’s Shelter/NFI and Camp Coordination Camp Management Cluster teams.

Page 1 / 44. Responsible for building consensus among IOM programmes involved in complex humanitarian action and actively facilitating cooperation among them, recognizing that the ownership of management rests with all relevant programme managers and cluster coordinators.

5. Analyze project/programme reporting and advise the Chief of Mission accordingly about potentially required adjustments and emerging complementary opportunities. 6. Provide overall guidance and support to IOM sub-offices through direct management of the various heads of sub offices.

7. Establish and maintain strong and regular liaison with the project/programme partners, such as governmental authorities, diplomatic missions, and any other concerned agencies and working groups, aiming at coordinating and promoting new activities and facilitating the implementation of ongoing activities and fund raising for new projects/programmes. 8. Work in close collaboration with the COM, Head of Transition and Recovery unit and relevant partners, with a view to ensuring that humanitarian action is linked to, and consistent with, cluster frameworks, recovery/reconstruction and development activities. 9. Work in close collaboration with the COM to ensure that all components of the emergency response and the regular recovery and development activities operate in a coherent and mutually supportive manner with a common goal of identifying and implementing durable solutions.

10. Support the IOM humanitarian response programmes with strategic and operational input, including primary representation of IOM, together with the COM, in Humanitarian Country Team meetings as well as UN Country Team, Senior Management Group and Security Management Team meetings, liaison with multi-donor trust fund entities, and other humanitarian stakeholders, such as OCHA, WFP, UNICEF and UNHCR, as well as donor liaison.

11. Ensure adherence to established policies and procedures in the formulation of project activities, coordinate and advise on the preparation of project documents, including design, monitoring and evaluation.

12. Coordinate and administer the operational, human resources, administrative and financial aspects of the project/programme, including supervision of project staff. 13. Operations Coordination:

• Ensure that a common strategic vision for operations is articulated, by leading and coordinating its development;

• Ensure that response efforts are inclusive and coordinated, by regularly convening and leading coordination meetings;

• Ensure that all necessary efforts are coordinated for the programmes to be funded sufficiently and in a timely manner, by locally leading inclusive resource mobilization efforts, overseeing IOM’s cluster support functions and emergency response programs;

• Liaise with programme managers, cluster coordinators, relevant clusters and humanitarian actors to ensure, timely, safe and unimpeded access by emergency programmes to populations in need.

14. Response Preparedness

• Lead efforts to improve coordination in the response preparedness capacity of programmes; • Ensure that programmatic response preparedness is in line with inter-cluster common planning frameworks;

• Ensure that the preparedness efforts envisaged by IOM at different clusters are implemented. 15. Perform such other duties as may be assigned.

Page 2 / 4Required Qualifications and Experience:


• Master’s degree in Political or Social Science, International Relations, Humanitarian Affairs or a related field from an accredited academic institution with seven years of relevant professional experience; or

• University degree in the above fields with nine years of relevant professional experience. Experience

• Field experience in emergency work, including camp and shelter management, support to displaced populations and the implementation of early recovery activities; • Experience in liaison with governmental authorities as well as with national and international institutions;

• Experience in the field of humanitarian emergencies, including operational and field experience, IOM project development, and management;

• Good knowledge of project formulation, administration and evaluation techniques and practices;

• Familiarity with financial management; effective resource management skills; • Sound judgment, ability to extract, interpret, analyse and format data and resolve operational problem, ability to work with minimum supervision.


Fluency in English is required. Working knowledge of Arabic is an advantage. Desirable Competencies:


• Accountability – takes responsibility for action and manages constructive criticisms; • Client Orientation – works effectively well with client and stakeholders; • Continuous Learning – promotes continuous learning for self and others; • Communication – listens and communicates clearly, adapting delivery to the audience; • Creativity and Initiative – actively seeks new ways of improving programmes or services; • Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others;

• Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism - displays mastery of subject matter;

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;

• Technological Awareness - displays awareness of relevant technological solutions; • Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.


Internationally recruited professional staff are required to be mobile. Page 3 / 4Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 29 March 2017 at the latest, referring to this advertisement. For further information, please refer to: In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.

Posting period:

From 16.03.2017 to 29.03.2017

Requisition: VN 2017/73 (P) - Head of Operations (P4) - Juba, South Sudan (55009528) Released Posting: Posting NC55009633 (55009633) Released

Page 4 / 4

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: IOM - International Organization for Migration
  • Location: Juba (South Sudan)
  • Grade: P-4, International Professional - Mid level
  • Occupational Groups:
    • Management, Administration and Finance
  • Closing Date: 2017-03-29

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