Information Technology (IT) Officer (Uganda Nationals) - Uganda

Adjumani / Pakelle

Organization: NRC - Norwegian Refugee Council
Location: Adjumani / Pakelle
Grade: Mid/Senior level - Mid/Senior - Internationally recruited position
Occupational Groups:
- Emergency Aid and Response
- IT (Software)
- IT (Hardware)
Closing Date: Closed

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within Shelter, Education, Food security, Legal Assistance, Camp Management Water, Sanitation and Hygiene sectors.

Norwegian Refugee Council (NRC) has been implementing projects for Internally Displaced Persons and Refugees in Northern Uganda, West Nile and South Western respectively, since 1997. Having smoothly phased-out by end of August 2014 in the North, NRC reopened from September 2014, to compliment efforts of the Government of Uganda and UNHCR in supporting the South Sudanese Refugees currently settled in the Districts of Adjumani and Arua in West Nile. With funding from UNHCR, SIDA, NMFA, ECHO, NRC is implementing integrated projects in Yumbe/Adjumani/Arua refugee settlements. NRC now seeks to fill the position of Information Technology (IT) Officer to be based in Adjumani.
IT Officer is mainly responsible for the smooth running of computer systems, equipment, and connectivity; back up, communication system, ensuring users get maximum benefits from them..
NRC may be required to verify the identity of its partners/employees and to check that its partners/employees have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose

Job description

Provide technical support to operational computer systems and networks.
Undertake systems analysis and/or systems design related to computer systems programming tasks.
Liaise with users /clients and provide advice/troubleshooting on a range of IT problems.
Evaluate and report on the operating efficiency of all computer systems, office equipment and other communications systems.
Supervise service providers undertaking the development of or maintenance of equipment, computer systems and internet networking.
Investigate and report on the application of new information technology and information technology techniques.
Provide technical input in the purchase and disposition of computers and Office equipment
Train and support staff on computer and online systems

Qualifications

Minimum of Bachelor’s Degree in Information Technology, Computer science, Systems engineering or related field
Additional certifications & qualifications in areas of computer networking and hardware, computer software development, internet engineering and related will be an added advantage
Certification in and good knowledge of Computer software and applications for Microsoft, Linux and Cisco technologies is of added advantage
2 years of experience in Information technology or similar work
Experience working in a humanitarian and volatile context

Education field

Computing / IT

Education level

College / University, Bachelor's degree

Personal qualities

Working with people and in a team
Technical Knowledge of computer systems
Good knowledge and command of English
Ability to think logically
A good memory of how software and operating systems work
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
Problem solving skills
A strong customer focus
Ability to prioritize your workload
Attention to detail

We offer

Duty Station: Adjumani Uganda
Salary: As per NRC Salary Scale

Miscellaneous info

Travel: Some travelling must be expected

This vacancy is now closed.