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Multiple locations

Special Notice

The United Nation Secretariat maintains rosters of qualified and available candidates to fill anticipated job openings in peacekeeping operations, special political missions, and other field operations.The purpose of this job opening is to generate a list of qualified candidates for inclusion in the roster of Human Resources Assistant, FS-5 level.
The entire assessment process takes an average of six months; all applicants will be notified in writing of the outcome of their application (whether successful or unsuccessful) within 14 days of the conclusion of the process. Successful candidates will be placed on the roster and subsequently will be invited to apply for field mission vacancies open only to roster members. Roster membership does not guarantee selection.

Org. Setting and Reporting

These positions are located in the United Nations Field Peacekeeping Operations, Special Political Missions, Service Centers and Offices as applicable. The Human Resources Assistant at this level usually reports to the Chief of the Section/Unit as applicable. Applicants will be expected to serve in hardship duty stations with difficult working and living conditions. An updated list of missions and additional information on working in the field can be found at


Within limits of delegated authority, the Human Resources Assistant FS-5 will carry out the following duties: (These duties are generic and may not be performed by all Human Resources Assistants at FS-5 level ).


Reviews job openings in consultation with hiring managers, ensuring that the evaluation criteria and responsibilities are in line with the approved or classified documents.
Assists with forecasting and identifying vacancies, preparing job openings, reviewing and screening of candidates.
Assists in conducting preliminary reviews, prepares and submits recruitment cases to (Field) Central Review Bodies.
Participates in the selection of candidates; including conducting roster searches for applicants and identifying short-lists of candidates, evaluating and screening applications, generating personal history profiles of candidates, facilitating the interview process and acting as ex-officio.
Assists in the filling of posts for all categories, including initiating and following-up on reference checks and academic verification, ensuring the completion of recruitment
formalities, calculating salaries and related benefits, preparing and dispatching offers of appointments and Statement of Emoluments.
Maintains job opening files, ensuring closure of job openings in HRIS upon completion of selection.
Prepares recruitment status reports for use by management.


Supervises and monitors the work of Human Resources Assistants at the lower level in carrying out all human resources transactions including but not limited to approving personnel actions in HRIS and related HR transactions and maintenance of staffing tables.
Receives and reviews grievances and complaints related to entitlements and benefits, assessing and evaluating the merit of each case and making recommendations for resolution; Reviews and processes entitlements and benefits related actions, making appropriate recommendations where exception is required.
Provides advice to staff as first point of contact regarding interpretation and application of policies, regulations and rules concerning conditions of service,entitlements and benefits.
Administers and provides advice on salaries and related benefits and travel entitlements.
Determines benefits and entitlements for staff on the basis of contractual status in line with Staff Rules and Regulations, preparing justifications for exceptions for review by the Chief Human Resources Officer before submission to the Headquarters;
Inducts newly recruited staff members by briefing them on administrative formalities, conditions of service, entitlements and benefits.
Approves personnel related actions in HRIS within authority delegated to the mission;
Assists in resolving complex HR related issues and problems by conducting necessary research and fact finding, and preparing drafts and related documentation for review by the Supervisor.


Provides support in advising managers and staff on performance management to ensure effectiveness, compliance and equity.
Ensures compliance with the performance management system, including inputs to the Joint Monitoring Group and Rebuttal Panels in which he or she serves as ex officio member.
Reviews complaints or grievances from staff on performance related matters and initiates actions to resolve them.
Prepares monitoring reports on staff development and career support programmes.
Assist in the development and tracking of career development programmes in liaison with the mission training focal points, the DFS Career Development Unit and the Field Career Development Officers.


Supports the mission planning process throughout the mission life cycle by preparing documentation and data as well as initial reviews on staffing requirements and organizational structure.
Assists with reviewing recommendations resulting from staffing reviews and providing data that would translate them into staffing requirements for purpose of budget preparation.
Supports review of budget drafts of mission’s sections and ensures that data and actions asked for in the FPD guidelines on budget reviews are provided by HR assistants and mission sections for review and reflection in the budget draft .
Provides assistance and recommendations to the mission’s sections on job classification procedures and the preparation of classification documentation including Job Descriptions and org charts. Assists with the monitoring of staffing related costs and expenditures in the HRIS in line with the funds.
Ensures that management of posts is conducted in line with established standard procedures, and processes related transactions such as fund commitment in the HRIS to meet any shortfalls.
Advises managers on loaning of posts between sections and movement of posts and staff between locations based on the Standard Operating Procedures, Staffing table and Post Management. Updates staffing tables in HRIS systems in line with the authorized staffing table provided by FPD.


Researches on matters related to the administration of justice and provides inputs and information for formulation of mission response to applications of staff to MEU or UNDT.
Updates HRIS and initiates required transactions in the system.
Provides induction to the Civilian Police and monitors their time and attendance.
Analyzes incoming correspondence, and drafts memorandum and faxes related to HR matters.
Prepares monthly reports on staffing compliments and post incumbency.
Assists in preparing policy papers, position papers and briefing notes on issues related to human resources management matters.
Keeps abreast of developments in various areas of human resources.
Performs other duties as may be assigned.



knowledge of Human Resources staff rules and regulations and process and database management. Ability to manage processes, maintain accurate records, interpret/analyses a wide variety of Human Resources data, and identify/resolve data discrepancies and activity problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.


-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.


-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client


High school or equivalent diploma is required. Technical or vocational certificate in human resources, business administration or personnel administration is required. Certification in PRINCE2 or equivalent project management methodologies is desirable. Certification in Managing Successful Programmes (MSP) or equivalent programme methodologies is desirable.

Work Experience

At least eight (8) years of progressively responsible experience in human resources management, business or public administration, management and analysis , or related fields is required. Experience in talent acquisition and implementation of organizational human resources rules and regulations is required.Experience managing staffing, administration, or talent acquisition using enterprise resource platforms is required. Practical experience with the planning and delivery of human resources services in complex, volatile or conflict and post-conflict environments is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required. Working knowledge of French is highly desirable. Knowledge of another UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee


Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UN-DFS - United Nations Department of Field Support
  • Location: Multiple locations
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Human Resources
    • Administrative support
    • Human Resources
    • Administrative support
  • Closing Date: 2017-05-06

What does it mean?

Click "SAVE JOB" to save this job description for later.

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