DEPLOYMENT OFFICER FOR LOGISTIC PROJECT

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law.  We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

About Oscar Project

The Department of Financial Resources & Logistics is leading a project named OSCAR, aiming at improving Supply Chain management and customer service. To this end, Logistics, Finance and Assistance Divisions are working together to implement new ways of working, based on a transversal software named JD Edwards (JDE). A first release was started in June 2014 in Geneva, and will continue throughout various ICRC delegations worldwide until 2018.

Main responsibilities of the Deployment officer, include but are not limited to:

Training

The Deployment Officer will assist the Deployment Leader with all training related activities. As a JDE expert he/she will:

give training and presentations to all users on-site

verify that Key Users have been properly trained and follow-up with them for any additional questions or clarification they need

help ensure that all the training assessments are completed

help translate, write, and modify JDE procedures and presentations

Coordination

The Deployment Officer will be required to:

provide various types of information, documentation and reports as requested to the Deployment Leader, Deployment Planner and Project Management

participate in Project Status Meeting, Lessons Learnt, Debriefings and other related meetings

help ensure that users in the delegation understand the new roles

perform other task and duties as they arise in each deployment

Expected results

Ensure that all OSCAR End-Users (LOG and requesters) understand the new roles and processes and that they are properly trained on JDE and feel comfortable using the tool.

Ensure on-site support and make sure that Key users are able to provide Level 0 support and report issues to Level 1 and 2.

Ensure that the system is properly running, data is migrated and stocks are neutralized.

Profile and skills sought

Training experience

ICRC Logistics processes knowledge preferable

Willingness to travel extensively (100%)

ERP experience as a plus

Excellent communication skills

Ability to plan and organize tasks

Capacity to manage stress and maintain composure under pressure

Team player

French / English speaking – writing (both at a fluent level)

Additional information

Length of contract: 1 year renewable
Start date: ASAP

***Please note that this post is not based in Geneva at Headquarters, nor in one specific ICRC delegation. In general the Deployment Team spends 7-8 weeks in one delegation, often moving internally in-between sites. At the end of the 8 weeks, the Deployment team moves directly to the next delegation. Additionally, this is not a family mission.***

Our operational & Field constraints

In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals

Candidates must be in good health and will have to do a medical check-up prior to departure in the field

Candidates must possess a driving licence (for manual transmission vehicles)

Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for at least the first 24 months

What we offer

Rewarding work in a humanitarian and multicultural environment

A two-week orientation course and other opportunities for further in-house training

Generous social benefits

Length of assignment:  12 months

Join an ICRC talent pool and be considered for future assignments elsewhere