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Snr Evaluation Off (QA)


Senior Evaluation Officer (Quality Assurance)

The Senior Evaluation Officer (P4) post is situated in the Evaluation Service in UNHCR Headquarters Geneva. Working under the supervision of the Head of Service, the post will focus specifically on strengthening the evaluation function in UNHCR, with a more rigorous and consistent evaluation quality assurance. This both at centralized levels, for evaluations commissioned by the Evaluation Service, as well as at decentralized level for evaluations commissioned by other UNHCR entities. This will require contributing to the development of guidelines and technical support for both centralized and decentralized evaluation, and to the design, commissioning, management and follow up of a range of different types of evaluative work undertaken by the Service. It will also include UNHCR¿s contributions to inter-agency evaluation initiatives and thereby require interaction with key external actors in the UN agency, donor, NGO and wider evaluation communities.

- Methodologies, procedures and process of the evaluation function are improved throughout the evaluation cycle (design, commissioning, management and follow-up).
- Technical aspects (both quantitative and qualitative) of evaluations commissioned by UNHCR are improved through expert advice and guidance.
- Institutional knowledge, understanding and 'culture' of evaluation is strengthened.

- Develop evaluation guidance and tools in key areas of the evaluation function.
- Develop and initiate policy development for the evaluation function especially in key areas such as quality assurance.
- Enhance the technical quality of UNHCR's evaluation methodologies, tools and procedures.
- Provide direction and input for workshops/staff development activities related to evaluation, both targeting staff at Headquarters and in the field, including through assuming the role of facilitator or resource person for training events. 
- Support the Head of ES in establishing strengthened evaluation policies and procedures, both within ES as well for evaluations, commissioned by other entities in UNHCR ("decentralized" evaluations").
- Provide guidance and expert advice on evaluations, commissioned by UNHCR Divisions, Regional Bureaux and/or Regional and Country Representatives, and engage in quality assurance activities.
- Participate in conferences, seminars, and workshops relevant to UNHCR's evaluation work
- Contribute to the improvement of more evidence-based evaluations
- Act as the evaluation manager for evaluations commissioned by ES.

- Issue guidance and instructions to contractors, consultants and experts commissioned to undertake ES evaluations.
- Under the guidance of the Head of ES, represent UNHCR at external meetings and fora on evaluation.
- Represent ES in evaluation-related training, workshop and staff capacity development activities.
- Inter-act with appropriate UNHCR entities with respect to the design, commissioning and management of the evaluation cycle.

- Advanced University Degree (i.e. Masters or equivalent) in Social Sciences, Economics, or Law.
- Minimum of 10 years of relevant professional experience, of which at least eight years directly related to evaluations in humanitarian and/or development operations, programmes and projects.
- Formal qualification or certification in evaluation work.
- Proven track record as an evaluator of humanitarian or development operations, programmes and projects with an international organisation, NGO or consulting company.
- Demonstrated expertise of evaluation standards, norms and good practices.
- Field experience in a humanitarian or development organization in a monitoring and evaluation role or research capacity
- Good understanding of quantitative and qualitative methods, statistics and evidence-based evaluation.
- Knowledge of (inter-agency) humanitarian system and programmes, both in refugee as well as IDP-settings, in different geographical locations and operational contexts.
- Excellent analytical skills
- Advanced communication and representational skills.
- Fluency in English, and the ability to write for publication with minimal editorial supervision.

- Good grasp of UNHCR refugee protection mandate, as well as its role and responsibilities for protection within the IASC cluster approach.
- Advanced research skills and capacity
- Working knowledge in a second UN language. C004L3 - Commitment to Continuous Learning Level 3
C003L3 - Communication Level 3
C002L3 - Teamwork & Collaboration Level 3
C001L3 - Accountability Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M004L3 - Strategic Planning and Vision Level 3
M003L3 - Judgement and Decision Making Level 3
M002L3 - Managing Performance Level 3
M001L3 - Empowering and Building Trust Level 3
M005L3 - Leadership Level 3
M006L3 - Managing Resources Level 3
X001L3 - Analytical Thinking Level 3
X002L3 - Innovation and Creativity Level 3
X003L3 - Technological Awareness Level 3
X004L3 - Negotiation and Conflict Resolution Level 3
X009L3 - Change Capability and Adaptability Level 3
X006L3 - Policy Development & Research Level 3
X007L3 - Political Awareness Level 3
X008L3 - Stakeholder Management Level 3
X005L3 - Planning and Organizing Level 3 The incumbent of this position will be part of a relatively small team in the Evaluation Service, which will focus in the coming years on a strengthened and professionalized evaluation function in UNHCR. The JD incorporates the key competencies and skills required for this position, and the incumbent is expected to meet these requirements, and with the general overall profile:
- Strong interest in strengthening accountability and learning in UNHCR through evaluations, and grasping what this would entail.
- Strong supporter of transparency, and the key principles guiding the evaluation function.
- Good team player with very strong communication skills, both verbally and in writing.
- A quick learner, in particular of UNHCR¿s protection mandate and implementation in a wide variety of operational contexts, and its organizational systems and processes.
- Solid experience and expertise on evaluation, including good understanding of quantitative and qualitative methods, statistics and evidence-based evaluation.
- Analytical and conceptual thinking capacity are absolutely critical for this position, including being able to capture findings in clear, concise, structured and well-written reports. UNHCR is embarking on a strengthened and professionalized evaluation function across the organization, which also has a significant impact on the Evaluation Service. It will be actively promoting the dual purposes of evaluation: accountability and learning, manage evaluations at corporate/strategic level, while also working closely with Bureaux, Divisions and field offices on increasing the number of decentralized evaluations. It will provide guidance, support and evaluation quality assurance, while also working on strengthening the evaluation capacity throughout the organization, including through the issuance of guidance materials and tools, on-the-job coaching, etc.  It will pro-actively reach out to various other UNHCR entities, including providing advice on the evaluability of policies and strategies, and how the RBM systems could possibly be improved to contribute to credible data gathering to allow for the required evidence-base for evaluation findings. This puts high expectations related to the knowledge, experience and skills of the members of the Evaluation Service. It is relatively small team, currently composed of 7 staff. The specific evaluation expertise within the team has been strengthened through the external recruitment of two evaluation experts and a new Head of the Service, who will take up her position in June. This expert position will further strengthen the evaluation expertise in the Evaluation Service / organization. This position is based in Geneva which is a family duty station. N/A

Please note that the closing date for this vacancy in the Add. 1 to March 2017 Compendium is Wednesday, 10 May 2017 (midnight Geneva time).

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Geneva
  • Grade: P-4, International Professional - Mid level
  • Occupational Groups:
    • Accounting (Audit, Controlling)
  • Closing Date: 2017-05-10

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