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CHIEF OF SECTION - Human Resources



The Bureau of Human Resources Management (HRM) seeks to align the Organization’s human resources capacity with its mission and changing mandates and to ensure that the Secretariat can carry out its functions effectively and efficiently. To that effect, the Bureau acts as a strategic partner by developing and implementing Human Resources strategies, policies and tools; by providing strategic advice and HR solutions to management in support of effective programme delivery as well as ensuring the delivery of staff services and activities. The Bureau comprises three main Sections each reporting to the Director\: Policy, Planning, Partnerships and Administrative Law; Staffing, Learning and Development; and the Human Resources Services.


Under the direct authority and supervision of the Director of the Bureau, the Chief of the Staffing, Learning and Development Section is responsible for providing strategic and operational leadership to a team of HR specialists and support staff responsible for staffing activities including recruitment and outreach, workforce planning, staff mobility, performance management, learning and career development, and organizational design and job classification.  The incumbent will be responsible for designing and implementing strategies, solutions, tools and services that enable and facilitate more effective staffing decisions all the while fostering an enabling multicultural work environment where individuals thrive and teams excel.  In particular, the incumbent will\:

  • Lead and oversee the Section’s activities, initiatives and projects ensuring that they are in line with the Organization’s strategic direction and needs; strive for continued development and enhancement of the Section’s function; promote a harmonious and client-oriented service; and ensure commitment and excellence of all team members;
  • Work with senior management and other HR business partners to develop and monitor implementation of creative and innovative strategies, processes and tools in particular in the area of organization-wide talent identification, recruitment and outreach, workforce and succession planning, performance management, learning & career development; keep up-to-date with relevant best practices, new technologies, current and future HR trends and use this knowledge to identify opportunities and areas for enhancement;

  • Work closely with senior management and other HR business partners to assess human capital needs and prepare an overall workforce plan;
  • Provide authoritative advice and solutions to managers, staff at large and other stakeholders including Member States and government officials on the complete range of functions covering the mandate of the Section notably in recruitment and outreach activities as well as organizational and individual learning and development activities;
  • Build strong partnerships with UN agency peers and networks (e.g. UN System Staff College for Leadership Progammes, Learning Forums etc.) and engage with the private sector and external providers to share knowledge and best practices with the aim of providing and deploying cost-effective talent management solutions for the Organization. 


  • Advanced university degree (Master’s degree or equivalent degree) in human resources management, business or public administration, organizational development, social sciences, psychology or in a related field.  A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.


  • At least ten years of progressively responsible relevant experience in human resources management, of which, preferably five years within the United Nations or other international organizations or global companies.
  • Proven managerial experience especially in leading multicultural teams and projects.  
  • Experience working in talent management functions (e.g. recruitment, performance management, workforce planning, learning and career development).
  • Experience in ERP HR systems. 


  • Excellent management and leadership skills and ability to delegate appropriate responsibility, accountability and decision making authority in concert with senior management advice.
  • Strong knowledge of talent analytics, organizational design and development principles, strategic planning and change management methodologies.
  • Ability to identify key strategic issues, opportunities and risks, and to organize work plans in response to shared strategy setting.
  • Proven ability to lead and motivate, coach, mentor and develop staffs’ potential.
  • Client oriented with the ability to deliver a high quality service, improving service execution, delivery and outcomes.
  • Strong analytical and problem-solving skills; initiative in resolving complex and sensitive issues; judgment and tact.
  • Discretion, integrity, impartiality and confidentiality.
  • Excellent oral and written communication skills and ability to present and promote the Organization's position on talent management issues in a clear, concise and accurate manner.
  • Good knowledge of HR policies; objectivity and commitment to the fair and consistent application of HR rules and procedures.
  • Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.
  • Demonstrated ability to understand business issues in an operational and fast-changing environment; ability to manage multiple stakeholders effectively.
  • Ability to adapt quickly to new software. 


  • Excellent knowledge and drafting skills in one of the working languages (English or French) of the Organization and good knowledge of the other.


  • Management responsibility/experience in a medium or large sized international organization and/or any other UN Agency.
  • Experience in implementing and designing innovative learning and development programmes. 


  • Familiarity with the UN Common System or similar international/multilateral systems.
  • Excellent presentation skills using IT programmes.


  • Knowledge of another UNESCO's official languages (Arabic, Chinese, Russian and Spanish).
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: UNESCO - United Nations Educational, Scientific and Cultural Organization
  • Location: Paris
  • Grade: P-5, International Professional - Senior level
  • Occupational Groups:
    • Human Resources
  • Closing Date: 2017-06-02

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