Consultancy: Knowledge Management Consultant - WASH, PD - NYHQ, Requisition# 504891

The purpose of this consultancy is to support knowledge management activities in three key areas of work conducted by the Water Team. The areas of work are water safety programming – including community led- water safety planning community, sustainable service models – including the water value chain framework and Private Public partnership models, and the global action research on water PPP in rural areas. The consultant will primarily be responsible for supporting specific conversations on the online community of practice, for supporting webinars development and documentation, for preparing knowledge packages for conferences and other events, and for first drafting and editing of guidance notes and training packages.

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Background & Rationale

The SDG on Water has a new focus on Safely Managed services. Water safety and availability of water when needed, are two key indicators of the new SDG. Water safety programming and sustainable service models are  therefore a key component of the new global UNICEF WASH strategy.  The WASH section in Headquarters  is committed to support country offices in accompanying governments in developing sustainable service model for water delivery and in addressing the challenge   of water safety, at sector level, local level and at community level. In order to support these efforts headquarters are developing global policy notes, strategic and programmatic guidance,, training tools, and are planning to facilitate knowledge sharing and innovation among country offices.

Purpose

The purpose of this consultancy is to support knowledge management activities in three key areas of work conducted by the Water Team.  The areas of work are water safety programming – including community led- water safety planning community, sustainable service models – including the water value chain framework and Private Public partnership models,   and the global action research on water PPP in rural areas. 

The consultant will primarily be responsible for supporting specific conversations on  the online community of practice, for  supporting webinars development and documentation,  for preparing knowledge packages for conferences and other events, and for first drafting and editing of  guidance notes and training packages.

Expected results: (measurable results)

Water Safety Programming:

  1. Contribute to the development of outline and drafting of guidance notes on community led water safety programming.
  2. Contribute to development of a dissemination plan for the Arsenic Guidance note
  3. Support the editing of UNICEF’s accountability on Water quality/safety
  4. Support webinars series on water safety programming, including drafting content, developing PowerPoint presentations, liaising with countries, and preparing and disseminating post webinar documentation.
  5. Contribute to the facilitation of the conversation on “water safety “in the online Water community of practice (proposed three month cycles).
  6. Liaise with graphic designer, translators and printers on the design of guidance notes.
  7. Support the development of presentations and other materials for conferences and public events (WEDC, UNC, Africa water day, etc.)
  8. Update the system that tracks ad-hoc country technical assistance and country engagement in the area of water safety.

Water Value Chain and Sustainable Service Models:

  1. Contribute to editing of concept note on value chain and service management models.
  2. Support webinars series on value chain and service management models, including drafting content, developing PowerPoint presentations, liaising with countries, and preparing and disseminating post webinar documentation.
  3. Contribute to the facilitation of the conversation on “water value chain and service management models” in the online Water community of practice (proposed three monthly cycles).
  4. Support the development of presentations and other materials for conferences and public events (WEDC, UNC, Africa water day, etc.)

Action Research on Sustainable PPP Models in rural areas:

  1. Contribute to the editing of the interim lessons learned document written by the senior consultant on the Action research.
  2. Support the development, editing, translation, printing and uploading of monthly snapshot updates.
  3. Track follow -up actions agreed in global coordination meeting
  4. Contribute to the development a standard slide deck to be used at conferences and meetings.
  5. Support webinar, including drafting content, developing PowerPoint presentations, liaising with countries, and preparing and disseminating post webinar documentation.

Duty Station

The consultant will be based at NYHQ and provided with a laptop. 

Timeframe

Start date:   12 June 2017                      End date: 31 May 2018    

 

 

Deliverables

Duration

(Estimated # of Days)

Deadline

1

Water Safety Programming:

  • Draft guidance on Community led water safety programming

Value Chain and Service Management Models:

  • First conversation on yammer is well managed

Action Research on Sustainable Service Models:

  • Monthly documentation on global coordination meetings and follow-up actions are edited [, translated and shared with actors

15

30 June 2017

2

Water Safety Programming:  

  • Side event package (presentation, agenda, list of attendees) for a side event at WEDC conference is finalised
  • Invites for side event are sent and country presentations received

Value Chain and Service Management Models:

  • Side event package (presentation, agenda, list of attendees) for side event WEDEC conference
  • Invites for side event are sent and country presentation received

Action Research on Sustainable Service Models:

  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors
  • Monthly snapshot is uploaded on the sharepoint/ website

21

31 July 2017

3

Water Safety Programming:

  • Guidance note on UNICEF accountability on water quality/ safety is edited

Value Chain and Service Management Models:

  • Second draft of concept note is edited

Action Research on Sustainable Service Models:

  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors
  • Monthly snapshot is uploaded on the sharepoint/ website

22

31 Aug. 2017

3

Water Safety Programming:

  • Tracking for ad-hoc technical support requests by country offices is developed
  •  Conversation on yammer is well managed

Value Chain and Service Management Models:

  • Tracking for ad-hoc technical support requests by country offices is developed
  • Global webinar is well managed and all documentation uploaded

Action Research on Sustainable Service Models:

  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors
  • Monthly snapshot is uploaded on the sharepoint/ website

21

30 Sept. 2017

4

Water Safety Programming:  

  • Side event package (presentation, agenda, list of attendees) for side event UNC conference
  • Global webinar is well managed and all documentation uploaded

Value Chain and Service Management Models:

  • Side event package (presentation, agenda, list of attendees) for side event UNC conference

Action Research on Sustainable Service Models:

  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors
  • Monthly snapshot is uploaded on the sharepoint/ website

22

31 Oct. 2017

5

Action Research on Sustainable Service Models:

  • Redesign of website/sahrepoint  is proposed
  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors
  • Monthly snapshot is uploaded on the sharepoint/ website

21

30 Nov. 2017

6

Value Chain and Service Management Models:

  • Conversation on yammer is well managed
  • Global webinar is well managed and all documentation uploaded

Action Research on Sustainable Service Models:

  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors
  • Monthly snapshot is uploaded on the sharepoint/ website

21

31 Dec. 2017

7

Water Safety Programming:  

  • Tracking of pilots implementation

Action Research on Sustainable Service Models:

  • Monthly snapshot is uploaded on the sharepoint/ website
  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors

21

31 Jan. 2018

8

Action Research on Sustainable Service Models:

  • Conversation on yammer is well managed
  • Global webinar is well managed and all documentation uploaded
  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors

20

28 Feb. 2018

9

Water Safety Programming:  

  • Package for World Water Day is developed

Value Chain and Service Management Models:

  • Tracking of pilots implementation
  • Global webinar is well managed and all documentation uploaded

Action Research on Sustainable Service Models:

  • Draft issue of snapshot update
  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors

22

31 Mar. 2018

10

Action Research on Sustainable Service Models:

  • Global webinar is well managed and all documentation uploaded
  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors
  • Monthly snapshot is uploaded on the sharepoint/ website

21

30 Apr. 2018

11

Value Chain and Service Management Models:

  • Global webinar is well managed and all documentation uploaded

Action Research on Sustainable Service Models:

  • Monthly snapshot is uploaded on the sharepoint/ website
  • Monthly documentation on global coordination meetings and follow-up actions are prepared, translated and shared with actors

16

22 May 2018

 

total

243

 

 

Key competences, technical background, and experience required Deadline

  • Bachelor degree in relevant field such as the social sciences, business, development, environmental science or hydrology.
  • 2 years of relevant work experience in WASH, development, sustainability, business, marketing or knowledge management.
  • Fluent in English, both spoken and written.  A second UN language is desirable.
  • Previous experience with UNICEF or other UN Agency.

To view our competency framework, please click here

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable).  Applications submitted without a daily/monthly rate will not be considered.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
Apply
  • Organization: UNICEF - United Nations Children’s Fund
  • Location:
  • Grade: International Consultant - Consultancy
  • Occupational Groups:
    • Environment
    • Office Management, Administration and Finance
    • Education, Learning and Training
    • Water, sanitation and hygiene (WASH)
    • Education, Learning and Training
  • Closing Date: 2017-06-06

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