Information Officer

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\:  please note that the deadline for applications is indicated in local date and time.

a.   Organizational Setting

The post is located in the Information and Promotion Division (IPD) of the Madrid Registry, Brands and Designs Sector. IPD is responsible for provision of information on and promotion of the Madrid System with a view to increasing its geographical scope among developed, developing and least developed countries, as well as encouraging increased use of the System in existing and new Contracting Parties.

b.    Purpose Statement

The incumbent’s role is to initiate and evaluate Madrid System information and promotional activities, carry out market research, produce information material to support campaigns and general public education and awareness, and respond to requests for information on the international registration of marks.

c.  Reporting Lines

The incumbent works under the supervision of the Officer-in-Charge of the Information and Promotion Division.

The incumbent performs the following principal duties\:

(a)      Implement and evaluate promotional campaigns and activities to stimulate use of the Madrid System in selected countries and target audiences.

(b)   Carry out market research to better understand the needs and behaviors of trademark stakeholders and owners seeking protection for their marks abroad; use the insights gained to tailor promotional plans and activities.

(c)      Coordinate the Madrid External Consultant Program; liaise with relevant Divisions to improve processes and to answer user questions raised by the consultants.

(d)    Develop promotional materials and collateral, including print, web-based and multimedia products, relating to the Madrid System.

(e)      Organize and participate in promotional meetings and activities at WIPO headquarters and abroad to stimulate interest in and knowledge of the international system for registration of marks, and to reply to specific enquiries.

(f)       Represent the organization at meetings and conferences of private sector representatives to provide guidance and advice on use of the Madrid System.

(g)      Perform other related duties as required.

Education

       Essential

First-level university degree in communications, marketing, public relations, management, administration or other relevant field.

Experience

       Essential

At least six years of professional experience in communications, marketing, public relations, public information or a related field.

       Experience in the promotion of use of intellectual property rights in either a public or private sector setting.

       Desirable

            Experience working in an international setting and/or multicultural environment.

Languages

       Essential

       Excellent written and spoken knowledge of English.

       Desirable

       Knowledge of French and/or Spanish.

Job-related competencies

       Essential

Excellent analytical and problem-solving skills.

Excellent communication skills, both oral and written.

Excellent planning and organizational skills and ability to adjust to a fast evolving work environment.

Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the internet.

Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.

1.  Communicating effectively.

2.  Respecting individual and cultural differences.

3.  Showing team spirit.

4.  Managing yourself.

5.  Producing results.

6.  Embracing change.

7.  Respecting ethics and values.