IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\: please note that the deadline for applications is indicated in local date and time.
1. Organizational context
The post is located in the PCT Operations Division in the PCT Services Department of the Patents and Technology Sector. The PCT Services Department is responsible for receiving, processing and translating Patent Cooperation Treaty (PCT) applications and associated data for publication and distribution throughout the PCT network of offices. The incumbent is required to carry out processing and formalities examination duties in at least two languages for international patent applications. As member of a PCT Operations Team, the incumbent works under the supervision of the Team Coordinator.
2. Duties and responsibilities
The incumbent performs the following tasks\:
(a) Examine in at least two languages formality requirements of standard international applications, ensuring conformity with set standards; process, carry out data entry and check international applications and related documents for completeness, acknowledge receipt, and follow-up as required; forward more complex examination formalities issues to the Examiner/Team Coordinator for follow-up.
(b) Ensure a high level of customer service to users and reply to queries in a timely manner; liaise with PCT users and authorities and provide follow-up as required.
(c) Carry out publication preparation and review work; ensure publication and republication work assignments are in final format for international publication within established deadlines; and inform Team Coordinator of delays or other issues.
(d) Participate in team meetings and provide input towards improving internal work processes and workflows.
(e) Keep abreast of and work in line with established work processes.
(f) Perform other related tasks as required.
Secondary education with relevant diploma.
At least five years of related work experience.
Experience in formalities processing of patent/trademark/industrial design applications.
Excellent written and spoken knowledge of Japanese and good knowledge of English.
Knowledge of other PCT publication languages (Arabic, Chinese, French, German, Korean, Portuguese, Russian or Spanish).
Good IT skills for document processing, data management and data search.
Ability to work within the rules, regulations and procedures governing the area of work.
Ability to work pre-defined deadlines in an organized and logical manner while maintaining meticulous attention to detail.
Ability to work on own initiative and with a marked sense of team work and shared responsibility.
Ability to handle and protect confidential and sensitive data with integrity.
Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.
4. Organizational competencies
1. Communicating effectively.
2. Respecting individual and cultural differences.
3. Showing team spirit.
4. Managing yourself.
5. Producing results.
6. Embracing change.
7. Respecting ethics and values.