Project Management Tools Developer

Copenhagen

Organization: UNOPS - United Nations Office for Project Services
Location: Copenhagen
Grade: Junior level - IICA-1, International Individual Contractors Agreement
Occupational Groups:
- Operations and Administrations
- Information Technology and Computer Science
Closing Date: Closed

Background Information - Job-specific

The UNOPS ICT team provides the organization with tools and resources to compliment and support the corporate ERP System (Unit4 Business World), Intranet, corporate Website in alignment with the UNOPS technology platform and ICT strategy. System development domains include eProcurement, knowledge management, performance reporting, payroll, benefits and entitlements and project management.

Within the ICT project management stream, the Project Management tools developer will support the Infrastructure and Project Management Group (IPMG) and UNOPS Country offices in offering design, technical development, assistance, advice, and support on Project and Portfolio Management (PPM) solutions and tools.

Functional Responsibilities

I. Contribute to the development and deployment of an Enterprise Project Management (EPM) solution for UNOPS

Propose design of the Office 365- and Project Online- based EPM solution for the review and approval of IPMG;
Implement and configure the custom EPM product in collaboration with IPMG;
Prepare documentation for the deployed solution including user guides, quick reference guides and training material;
Assist selected country offices on piloting the EPM solution;
Coordinate User Acceptance Testing (UAT);
Continuously improve and maintain the EPM solution.

II. Provide technical support for the implementation of projects carried out by UNOPS to ensure the efficient use of Project Management Tools

Act as Subject Matter Expert for user experience and usage, familiar with how users use the tools, what features / functionality is used, and common use case scenarios performed;
Monitor issues reported to System Support, watch for trends in issues, analyze and troubleshoot issues to determine depth and severity and investigate potential workarounds;

III. Facilitate training and capacity building activities

Facilitate training and workshops on Project Management tools to develop knowledge and contribute to the successful delivery of projects;
Promote Project and Portfolio Management best practices, share lessons learned and contribute to wider community of practice;

IV. Other tasks duties as required

Functional competencies

In addition to compliance with UN/UNOPS core values/competencies and client service orientation the solutions architect must :

Have strong presentation and communication skills.
Display cultural, gender, religion, race, nationality and age sensitivity
Be comfortable both in the dynamic atmosphere of a technical project oriented organization and with working efficiently in a multi-cultural team environment.
Be able to build strong and productive relationships with clients by listening, questioning, reflecting and communicating with all levels of staff and working collaboratively to realise business benefits.

Be organized and analytical with a structured approach to problem solving and an ability to handle multiple priorities at the same time.
Be adept at working in a team environment but must be able to show initiative and ability to work independently.

Have a structured approach to problem solving.
Have the ability to train technical personnel and to develop and maintain effective working relationships with people of different national and cultural backgrounds.
Have initiative and ability to work independently.

Education/Experience/Language requirements

Education:

Masters Degree, preferably in Computer Science, Software Engineering or MIS is required.
A Bachelor’s degree (preferably in Computer Science, Software Engineering or MIS) coupled with two additional years of experience may be accepted in lieu of a Masters Degree.
Secondary education in combination with additional six years of experience may be accepted in lieu of a Master's Degree.

Experience:

Minimum of 2 years of relevant experience in managing/supporting Project and Portfolio Management and Enterprise Project Management solutions is required.
Development experience with .NET C#, Javascript, CSS and HTML5 is required
Experience with Microsoft solutions for Project Management, such as Project Online or Project Server is required.
Development experience with Microsoft Office 365 and/or SharePoint Server 2013/2016, including integrations with ERP solutions and other 3rd party software an advantage;

Language:

Fluency in English required.
Fluency in French and/or Spanish is considered a valuable asset

Certifications:

PRINCE2® certification is an asset.
Microsoft Office 365 and Project Certifications (MSCA and similar) are an asset.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: ICA
Contract level:IICA-1
Contract duration: one year initially, renewable subject to satisfactory performance and funding availability

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

Please note that the closing date is midnight Copenhagen time
Applications received after the closing date will not be considered.
Only those candidates that are short-listed for interviews will be notified.
Qualified female candidates are strongly encouraged to apply.
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.

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