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Camp Management Technical Assistant – InfoCentre –Urban Response


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization experienced in helping to create a safer and more dignified life for refugees and internally displaced people. In the light of the high influx of migrants to the Greek islands, NRC has started an emergency response programme on the island of Chios in mid-October 2015. NRC directly assisted over 70,000 refugees and migrants, working together with the Greek authorities, humanitarian actors and volunteers to set up and maintain a dignified and efficient flow of refugees from arrival at the beach, via registration and reception facilities, to departure by boat or plane to mainland Greece. NRC Thessaloniki is now looking forward to cover the position of Camp Management Assistant – InfoCentre to respond to the humanitarian needs.

The purpose of the Camp Management Assistant – InfoCentre position is to contribute to the implementation of the activities which NRC conducts in the Infocentre in Thessaloniki and support the Camp Management Team Leader in the daily management of the centre.

Job description

Adhere to NRC policies, tools, handbooks and guidelines
Assist a range of support with the implementation of the Camp Management according to plan of action
Implement independently procedures and activities within own function or core competency as delegated
Responsible for organizing and delivery of tasks in line with priorities and standards
Develop and maintain knowledge of the specialist area of work in which assistance and support is being provided, in order to be most effective in supporting the team
Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
Prepare and develop status reports as required by management
Ensure proper filing of documents
Promote and share ideas for improvement in his/her area of expertise
In collaboration with the InfoCenter Admin Project Assistant, support the CM TL – InfoCenter in managing the NRC info center in Thessaloniki, including the assets related to the center (physical spaces, equipment, etc.) and the relation with the other agencies/authorities providing services inside the center.
Support the CM TL – InfoCenter and the IM, Communication and Visibility department in collecting information about the Info center’s activities for accountability and donor reporting.
Following guidance from the CM TL –InfoCenter, liaise with Shelter and Logistics departments to ensure timely and effective maintenance of the center’s facilities
Interact and cooperate with volunteers participating in the activities of the Info center
Provide suggestions and input for the design of NRC’s project activities inside the Infocenter.
Interact with volunteers that might participate in NRC’s activities, making sure their schedule is well organized.
Under the supervision of the CM TL – InfoCenter, contribute to the implementation of recreational and educational activities taking place inside and/or in connection to the Info center.
Abide by NRC’s Communication and Visibility policies.


Experience from working as an Assistant in a humanitarian/recovery context
Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Some knowledge of English
Fluency in Greek, both written and verbal
Fluency in Arabic and/or Farsi or Kurdish, both oral and written, is preferred
Political and cultural awareness, as well as good understanding of the refugee crisis in Greece.
Post-secondary education social studies in related field

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

We offer

Commencement: As soon as possible
Fixed Term Contract
Salary/benefits: According to NRC’s regulations and Greek labour law
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: NRC - Norwegian Refugee Council
  • Location: Thessaloníki
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Infrastructure and Urban-Rural development
    • Operations and Administrations
    • Urban Development, planning and design
    • Administrative support
    • Emergency Aid and Response
    • Infrastructure and Urban-Rural development
  • Closing Date: 2017-06-25

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