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Principal Examiner

Geneva

  • Organization: WIPO - World Intellectual Property Organization
  • Location: Geneva
  • Grade: Junior level - P-2, International Professional - Internationally recruited position
  • Occupational Groups:
  • Closing Date: Closed

 

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\:  please note that the deadline for applications is indicated in local date and time.

 

 

1.         Organizational context

 

The post is located in the PCT Operations Division in the PCT Services Department of the Patents and Technology Sector. The PCT Services Department is responsible for receiving, processing and translating Patent Cooperation Treaty (PCT) applications and associated data for publication and distribution throughout the PCT network of offices.

 

The Principal Examiner is focal point for customer services and IT-related issues and acts as formalities examination expert for complex and contentious cases.

 

The incumbent works under the supervision of the Team Coordinator.

 

The incumbent liaises frequently with external customers, PCT legal and IT specialists.

 

 

2.         Duties and responsibilities

The incumbent performs the following tasks\:

 

(a)  Serve as focal point for a number of "key accounts" (major applicants), managing customer relations and ensuring a high level of customer service in terms of quality, efficiency and timeliness for international patent applications; examine complex and contentious international applications and reply to queries on complex examination and procedural issues ensuring legal accuracy, and on the continuing development and use of IT tools.

 

(b)  Based on survey results, feedback from users, and issues raised by formalities examiners, draft inputs for the update and continuous development of the knowledge base; ensure knowledge sharing within the team.

 

(c)  Identify training needs for team members and propose training plans to the Team Coordinator for approval, particularly training in relation to rule changes and developments in IT tools; provide on-the job training and coaching and monitor quality through regular testing; inform the Team Coordinator of issues identified.

 

(d)  Bring recurrent issues raised by users or deficiencies in work processes or IT tools to the attention of the Team Coordinator; engage with Principal Examiners and relevant communications and IT staff to identify measures to improve customer services to stakeholders.

 

(e)  Keep abreast of changes in the PCT, in particular changes in the regulatory framework and developments relating to IT tools used for processing and formalities examination, publication preparation and customer services.

 

(f)   Compile and analyze workload and productivity statistics and make proposals to Team Coordinator on how to increase efficiency and timeliness of work outputs.

 

(g)  Participate as a resource person in seminars and other events when required.

 

(h)  Perform other related tasks, including acting on behalf of the Team Coordinator as required.

 

 

3.         Requirements

 

Education

Essential

First-level university degree.

Experience

Essential

At least three years of relevant professional work experience, including in an IP office or comparable working environment.

Experience with formalities examination of patent applications.

Desirable

Experience working in a customer service role.

Job-related competencies

Essential

Very good understanding of the PCT and ability to explain or provide training on the rules, regulations and procedures governing the area of work.

Ability to use IT tools and systems used for data capture and transmission, quality control and customer services.

Client orientation, with the ability to deliver high quality client services with a focus on improving service execution, delivery and outcomes.

Results-oriented.

Excellent time management and work organization skills; highly adaptable to new environments, tasks and demands.

Excellent analytical and problem-solving skills.

Integrity in dealing with confidential and sensitive data.

Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.

Languages

Essential

Excellent written and spoken knowledge of English (mother tongue level) and at least one other PCT publication language.

Desirable

Knowledge of other PCT publication languages. The PCT publication languages are\: Arabic, Chinese, English, French, German, Japanese, Korean, Portuguese, Russian and Spanish.

 

 

4.         Organizational competencies

 

1.  Communicating effectively.

2.  Respecting individual and cultural differences.

3.  Showing team spirit.

4.  Managing yourself.

5.  Producing results.

6.  Embracing change.

7.  Respecting ethics and values.

 

 

5.         Information

 

Mobility\:  WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization.  Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.

 

Annual salary\:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances.  The figures quoted below are based on the June 2017 rate of 70.5%

 

P2

 

Annual salary

      $46,026

 

Post adjustment

      $32,448

 

Total Salary

      $78,474

 

Currency USD

 

 

 

Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.

 

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

 

Additional Information

 

Initial period of two years, renewable, subject to satisfactory performance.  No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment.

 

This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.

 

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

 

The Organization reserves the right to make an appointment at a grade lower than that advertised.

 

___________________________________________________________________

 

By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

 

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

 

Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.

 

Additional background checks may be required.

 

This vacancy is now closed.
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